Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

My experience with Mansons was refreshing! Past experiences with other estate agents have shown me how shoddy some people in the business can be. It is relieving to know that there are agencies like Mansons that care about their clients and go above and beyond to provide a fantastic service. Jonathan was approachable and honest when showing me around a variety of properties. Likewise, Alexi was professional, accommodating and very trustworthy throughout the entire process of renting the property. All of my questions were answered promptly and confidently. Thank you Mansons!

Daniel · 9 August 2018

Agent replied · 9 August 2026

Hi Daniel, thank your for the opportunity to find you a new home to rent in Newcastle. I really do hope you settle in and if you ever need anything, we are only a phone call away. Many thanks Alexi

5/5

Google

Very unusual to have no complaints about a property letting experience but Mansons have bucked the trend. Extremely welcoming and friendly staff who were always only an e-mail away with any of our queries. We would have a reply within 30mins with information about how they were going to fix the issue. All the affiliated maintenance teams were also friendly and very helpful. We were very fortunate to have stumbled across Manson, as students who are often taken for a ride by manipulative landlords. I stress to any prospective students to consider student rents through Mansons Big thanks to Debbie who was brilliant throughout

Conor · 9 August 2018

Agent replied · 9 August 2026

Thank you so much for your review Conor. You were all a pleasure to deal with. If we can help with another student rental for either you or any of your friends please do not hesitate to contact me. Many thanks Debbie and the Mansons team.

5/5

Google

Have had a fantastic experience with Mansons Estate Agent. Our viewing with Jonathan was fantastic- he was personable, informative and totally honest with us about the property. We were then handed over to Kirstey who has been equally fantastic, efficient and made the entire process as easy as possible. Any queries or concerns have been answered with ease, making us feel totally confident with our letting experience. I have every confidence in Mansons and if our initial experience is anything to go by, we have an enjoyable tenancy to look forward to in an amazing property. Thanks to Jonathan, Kirstey and the rest of the team for going above and beyond to secure us this flat and delivering great customer service!

Abi · 9 August 2018

Agent replied · 9 August 2026

Thanks for your review Abigail. It was lovely dealing with you in finding you a property in Heaton and we wish you all the best in the future and look forward to helpig you in the future. Thanks, Kirstey, Jonathan and all the Team at Mansons

5/5

Google

Mansons Letting Agents have been very friendly and thoroughly professional throughout my phase of looking out for a new rental property, viewings and further in negotiating the rent and move in period. Ms. Kirstey Waggit and her team have always made me feel safe in choosing the property and have advised/suggested me the best possible choices. Handover of the property was also done in the most professional manner and tenant friendly ways. Looking forward to have a long term relationship with Mansons. My sincere best wishes and loads of good luck to Mansons! :)

Anjana · 9 August 2018

Agent replied · 9 August 2026

Anjana, it has been our pleasure in renting a property to you in Newcastle and wish yourself and family all the best in the future. We also look forwarded to a good relationship with you as a tenant and deal with you again. Thanks from Kirstey and the team at Mansons

5/5

Google

I can't rate the service high enough that I have received from Mansons. Deborah was the lady dealing with the sale of my house and from start to finish the communication was fantastic! She kept me informed throughtout the process, even when valuations, surveys and searches had been completed by my buyer's side, which I didn't expect. I put my house on the market and within 2 days, had viewings. I had accepted an offer within 3 weeks which was great. I have dealt with estate agents in the past and have had such bad experiences, Mansons definately restored my faith! Mansons only have a hand full of properties that they sell at any given time, but this, I feel is so much better than the larger sales agents because they actually have time to dedicate to selling your property. I would recommend Mansons to anyone wanting to sell their property.

Yvonne · 9 August 2018

Agent replied · 9 August 2026

Thank you so much for your lovely review, It was lovely dealing with you throughout the process . Warm regards Deborah and The Mansons Team

5/5

Google

Property Mark has made the process of opening an Estate Agency simple whilst educating you on your obligations and keeping your operations within the confines of present and upcoming regulations. Would highly recommend their Company Advantage Package.

Oliver · 11 February 2026

Agent replied · 11 July 2026

Great to hear, Oliver - we love being able to provide support especially when starting out, as jumping through all the hoops can seem like a minefield. Please do keep in touch with us on Company Advantage - we like our members to max out all the benefits and make use of them so we will help in any way we can to make sure it's easy for you to access them.

5/5

Google

I have now used Dexters in Kingston as the letting agent for my flat for many years. Over that time they have consistently been efficient and responsive to my requests and requirements. The branch manager Sonia is very knowledgeable and very helpful. I would not hesitate to recommend them.

Greg · 27 November 2023

Agent replied · 23 August 2024

Dear Greg, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sharan Panesar, (Account Executive) has been incredibly helpful and supportive with all aspects of our business related to Propertymark across our companies. Her guidance, advice, and professionalism over the years have been invaluable. Well done, Sharan, and keep up the excellent, ethical, and professional work you do!

Sigita · 11 November 2025

Agent replied · 11 July 2026

Thank you Sigita. We're really glad that Propertymark has provided such good value.

5/5

Google

Joshua Evans has been a great help in searching for a flat to let for us. Always kept a good follow up with us. Friendly and Concerned to be as helpful as possible. Thank you Joshua for all your assistance.

Al · 25 May 2024

Agent replied · 23 August 2024

Dear Al, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Fantastic service from Bella at Dexters! The staff were friendly, knowledgeable, and very efficient. They made everything easy and straightforward. I’d definitely use them again and recommend them to anyone looking for an estate agent.

Katherina · 22 February 2026

Agent replied · 22 May 2026

Dear Katherina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

We had a great experience with this agency. Our agent, Ayca, was responsive and super helpful throughout the whole process. She made everything clear and easy and was always quick to get back to us.

Diba · 22 February 2026

Agent replied · 22 May 2026

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I have had the pleasure of dealing with Mansons for many years as both a landlord and in an estate agent capacity. The whole Mansons team are extremely approachable as well as professional and extremely capable. I would not hesitate in recommending them to others and hope that we are able to work together again soon.

Anna · 9 August 2025

Agent replied · 9 August 2026

Anna, thank you 🙏 so much for your wonderful five-star 🌟🌟🌟🌟🌟 review of Mansons Property Consultants. We are truly grateful for your continued trust and support over the years, both as a landlord and in an estate agent capacity. It’s fantastic to hear that you’ve found our team to be approachable, professional, and highly capable. At Mansons, we pride ourselves on delivering exceptional customer service and expert property advice to clients in Jesmond and beyond. Your recommendation means the world to us, and we greatly look forward to working with you again soon. Thank you 🙏 once again for choosing Mansons Property Consultants!

4/5

Google

Mustafa was very helpful and always answered my queries and returned calls promptly and efficiently

Sue · 22 May 2025

Agent replied · 22 May 2026

Dear Sue, Thank you for taking the time to rate your service with our Kingston office. Kind regards, Asma, Customer Relations Team

5/5

Google

Emily Healey has been very helpful throughout the tough 3 years of selling my property

Angela · 22 May 2025

Agent replied · 22 May 2026

Dear Angela, Thank you for taking the time to rate your service with our Kingston office. Kind regards, Asma, Customer Relations Team

5/5

Google

Isabella at Dexters Kingston has been so helpful & ongoing communication is great. Thank you

Louise · 22 May 2025

Agent replied · 22 May 2026

Dear Louise, Thank you for taking the time to leave a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

About to exchange on our property with dexters, Harvey has been excellent the whole way!

Samuel · 22 May 2025

Agent replied · 22 May 2026

Dear Samuel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Great agent. Joshua was super helpful in providing us with some options in the area.

Joerg · 22 May 2025

Agent replied · 22 May 2026

Dear Joerg, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I really appreciate how kind and patient you’ve been in explaining everything about the property! The info you’ve shared on different places has been super helpful, and I can tell you really care about what you do. Honestly, working with you has made this whole process so much easier and less stressful. Thanks a ton for all your help, I really appreciate it! :)

이영민 · 22 May 2025

Agent replied · 22 May 2026

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

working with kristian to find our perfect uni home was wonderful his communication between the landlord and us was excellent and he consulted very well. wasting no time and getting our deal through. Thank to Kristian.

Gurkamal · 24 July 2024

Agent replied · 23 August 2024

Dear Gurkamal, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

People always seem to leave reviews when something has been negative, but seldom when it goes well... and it's always a fabulous service from Lisa Barber. She is a fountain of knowledge and spends so much time answering all my questions and …

Lotti · 11 December 2025

Agent replied · 11 July 2026

Wow! What an incredible review. We have shared your feedback with the team so they can pass it on to Lisa.

5/5

Google

Highly recommend. I’ve dealt with many letting agents, but Sophie at Dexters has been an absolute dream to deal with. She’s very responsive and has great clear communication. Not only that but a lovely lady. It’s really helping my search for a property. Thank you!

Teija · 22 November 2025

Agent replied · 22 May 2026

Dear Teija, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

I was really impressed with the service overall and the prompt responses to my queries. Taylor McNeil performance was outstanding. She's highly professional, responsive and caring. Her attention to detail and positive attitude created a stress-free experience. Thanks Taylor, you set the gold standard for property management. Highly recommended!

Fabrizio · 28 October 2023

Agent replied · 23 August 2024

Dear Fabrizio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We've recently worked with Maddie from the Kingston office to complete on our rental contract. We couldn't recommend her highly enough. Maddie's communication, friendliness and professionalism have been really refreshing. Finding our 'perfect' rental proved tricky enough due to the competitive nature of the market, but we have always felt like we're in safe hands with Maddie, and are so chuffed to be moving into our wonderful new home soon.

Sarah · 31 July 2021

Agent replied

Dear Sarah, We are delighted that you took the time to leave such a fantastic review which Maddie and the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We would have no hesitation in recommending Dexters in Kingston. The staff, in particular Kirk and Ben, have gone above and beyond to help in what should have been an easy sale but turned into a very protracted one. At all times they kept us informed and were on hand to answer any questions and help push our sale through. We really couldn't be more impressed! Friendly, approachable and very professional. Well done guys and thanks again!

Sam · 29 July 2019

Agent replied

Dear Sam, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

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Send Dexters a message.

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Dexters will use your details to contact you about this. See our privacy notice.

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