Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience with Anisa. She was absolutely amazing throughout the entire renting process. Professional, friendly and incredibly helpful at every step. She made everything clear and stress free which I appreciate especially …

Mia · 8 February 2026

Agent replied · 22 May 2026

Dear Mia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anisa. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

We instructed Dexters for both sale and purchase processes, as they came highly recommended. We found them to be very professional in meeting our requirements. Natalia and Frankie were great in booking the viewings and keeping us updated throughout. Nina Gallagher was excellent on the sale and purchase process managing the chain throughout, keeping lines of communication open, which is key and always available and quick to respond to conclude a very successful process.

Marie · 12 August 2020

Agent replied

Dear Marie, Thank you so much for leaving a great review in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I was helped by Gorge Goodrich he is a letting consultant at the Dexters in Kingston branch. He was efficient and patient with me even when I was running late for the appointments. He listened to what I wanted and showed me properties that suited my needs. Unfortunately due to work commitments we had to move to Guildford, however I was impressed with his service and he gave good advice when needed. Thank you Gorge !

Taralyn · 19 November 2019

Agent replied

Dear Taralyn, We greatly appreciate you putting aside the time to submit a review about our Kingston Upon Thames Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Isabella Brilley did a good job in helping us to find a property.

Jhoana · 30 July 2026

Agent replied · 1 August 2026

Dear Jhoana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

1/5

Google

Updated to 1 star from 5. Dexters block management is appalling. I recommend avoiding dexters at all cost if you’re considering renting

Daniel · 27 May 2026

Agent replied · 28 May 2026

Dear Daniel, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not … More

5/5

Google

Anisa and her team were very helpful in my search to find a new rental property. Highly recommend!

May · 22 February 2026

5/5

Google

Harvey is really helpful finding me a new investment property always happy to help

Daniel · 22 May 2025

Agent replied · 22 May 2026

Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kelsey Hargan kept me posted always which was quite time saving for me. Thanks.

SINAN · 22 May 2025

Agent replied · 22 May 2026

Dear Sinan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Grateful for Bella for always being friendly, approachable, and quick to help with any questions I have :)

Hannah · 24 June 2026

Agent replied · 25 June 2026

Dear Hannah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Wonderful service provided by the team at JW Woods Consett for the sale of my property. Excellent communication throughout, would definitely recommend.

Lewis · 26 May 2026

Agent replied · 26 June 2026

Many thanks for your kind words Lewis, we look forward to assisting you in the future.

5/5

Google

Mansons was the most professional estate agency we dealt with in the UK so far! The viewing with Jonathan was very informative. He was prepared, could clarify all of our questions we had during the viewing and took his time to show us everything. The assistance through Kirstey afterwards was reliable and professional. Thanks a lot for this! We would definitely go with Mansons again for future viewings - but for the moment we found our perfect flat!

Valentina · 9 August 2018

Agent replied · 9 August 2026

Hi Valentina, it has been a pleasure in finding you your perfect rental property in Newcastle. We hope to hear from you again if you decide to look for another property in the area. We wish you all the best in the future. Thanks from all the team at Mansons

5/5

Google

Alex Fraser is very responsive when called upon and always ready to help us to find properties for players and staff at Fulham FC. I would highly recommend Alex Fraser if needed go find a property in the Kingston Area

Chancel · 25 April 2024

Agent replied · 23 August 2024

Dear Chancel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I recently rented a flat in Jesmond through Mansons. I have only have good things to say. I have had mixed experiences with estate agents in the past where they have had hidden costs included within the agreement, impossible to contact, to mention only a few. Im happy to say Mansons have none of these issues.. I would highly recommend Mansons to anyone looking to either buy or rent, or just to get advice on the property market. A lovely group of people.

Harry · 9 August 2015

Agent replied · 9 August 2026

Harry many thanks for taking time to give the Mansons team feeback on our service and your experience. We have gone to great lengths to make the costs involved in renting transparent and advertise them on all properties. Hope you enjoy living in the apartment and please do let us know if we can be of any further help. The Mansons Team.

5/5

Google

Outstanding service from all who work at Mansons with special credit to Elena. I found them to be extremely efficient, very thorough and of course approachable. Elena was very welcoming from the first time I spoke with her, as were the rest of the team in the office when I went to sign the tenancy. Elena thoroughly explained the letting procedure to me and provided me with constant support via email (and at the end of the telephone if required!). From choosing our property to collecting the keys, Mansons never took their eye off the ball; even informing us the carpets were being cleaned and the painters were in! I would highly recommend them to tenants and landlords alike and I firmly believe Mansons are by THE best agent in the North East! I have dealt with several agents in the past and not one of them has provided service, care and attention like Mansons.

Charlotte · 9 August 2015

Agent replied · 9 August 2026

Hi Charlotte, thank you so much for your lovely review! You and your housemate have been an absolute pleasure to deal with and I know you will be well looked after! Many many thanks :-) xx

1/5

Google

Wesley rang to offer a tenant for my property in Kingston. Have asked many times to take me off their list (terrible experience with them 15 years ago!) They don't listen. Very rude.

Terri · 12 October 2026

5/5

Google

Absolutely fantastic service from start to finish. Vivek and team was incredibly knowledgeable, patient, and took the time to explain everything clearly. They found me a great mortgage deal that suited my needs perfectly. I felt supported throughout the whole process, highly recommended!

Dr · 7 June 2025

5/5

Google

★★★★★ I had the pleasure of dealing with Mia and was genuinely impressed by her …

Ian · 4 July 2026

Agent replied · 25 June 2026

Dear Ian, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Phoned in today to ask a few questions and spoke with Maddie who was beyond helpful and so lovely. All queries answered! Thanks so much x

Ellie · 21 April 2026

Agent replied · 7 May 2026

Dear Ellie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I did not have a good experience with Dexter before and I recommended everyone to avoid getting a house from them! but we were fortunate to get in touch with Joshua from Kingston branch, he was really helpful, good in communication and made the process very smooth. I recommend him to anyone who is looking for a property in Kingston area.

Dayan · 22 May 2025

Agent replied · 23 August 2024

Dear Dayan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Mustafa was friendly and charming and made the viewing experience enjoyable. Many thanks.

Susan · 22 May 2025

Agent replied · 23 August 2024

Dear Susan, Thank you for taking the time to leave a lovely 5 star review. Your opinion is valued greatly and it ensures we maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

Isabella was great , fast communication , polite and answered all my questions

Jaroslav · 22 May 2025

Agent replied · 22 May 2026

Dear Jaroslav, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Nigel was a great help and a very friendly guy to deal with.

Roderick · 22 May 2025

Agent replied · 22 May 2026

Dear Roderick, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

4/5

Google

Kristian is always smiling and very helpful, he an asset to the establishment.

Sted · 22 May 2025

Agent replied · 22 May 2026

Dear Sted, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

Kelsey was in constant communication with us and helpful. Thank you very much.

Özlem · 22 May 2025

Agent replied · 9 November 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

Want Dexters to help?

Send Dexters a message.

What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

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