Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Very impressed with our experience with Dexters Kingston. Ben, Natalia and the team are fantastic. Very responsive, easy to do business with, not pushy, offer great advice and very efficient. They do as they say and very reliable which is probably the key quality when dealing with estate agents. We are in the middle of transactions (both purchase and sell) and the process has been flawless so far and they have provided great level of service during these unusual times. Would highly recommend!

Oleg · 9 June 2020

Agent replied

Dear Oleg, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Connor has been super helpful in my bid to find my first home in Kingston. Really great to talk to someone who is actually interested in what I'm looking for and happy to help me find the right place, as well as offering options I might not have actually looked at originally. Hopefully I can get a place sorted and I'm sure Connor will be there to help me along the way. Also shout out to Alex the broker they put me in touch with. He's been super helpful with me as I'm a first time buyer

Sam · 3 June 2020

Agent replied

Dear Sam, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We had the most amazing experience working with Sonia! I’ve had the chance to experience one of the most supportive, professional and reliable experts. Sonia went the extra mile to make things work. It brings a strong, genuine connection of trust, when you have an expert who is so responsible and provides you with answers, along with sharing the best advice. It is amazing, that she has always been fast to respond as well. She is professionally there for you, every step of the way. Would definitely recommend Sonia and her team. Professionally accomplished! Thank you so much.

Myung · 15 May 2020

Agent replied

Dear Mia, Thank you for taking the time in providing such lovely comments about Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

We have had a great experience with Dexters Kingston and would highly recommend them for anyone looking to move property. Most recently we have been working with Sonia and she has made the process of moving house during the pandemic so much easier. We are very grateful for her time! Whenever we have had questions, she has always been very quick to respond with helpful answers and has done whatever she can to support us through this move. Considering everything that is currently going on, we have been so impressed with the quality of service we have received from Dexters, and in particular Sonia, and if we move again in the future we will definitely be using this estate agent! We have worked with many different estate agent companies in the past, and this has, by far, been the easiest, most positive and least painful experience we have had. Thank you so much! ??

E · 24 April 2020

Agent replied

Dear E M, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

From the first moment I entered Webb's Agents to sell and buy the staff there are amazing, I felt welcomed they explained the process clearly. They were very good at finding and suggesting properties with the situation I was in and took everything into account. When my new place I have now came up for availability they wasted no time notifying me and arranging a view. Once I put my bid in and was excepted was just a waiting game but every step of the way the staff was with me, any question any concern I had they put my mind at ease they were great from start to end right up to the moment I had my keys. I am so glad I chose that agency felt like part the family there, I still pop in to say hello once in a while, they are always glad to see you. Outstanding group of staff there.

Phil · 6 December 2025

5/5

Google

Lisa is always available as and when i need anything, i honestly have no idea where i would be without her.

Harry · 11 March 2026

5/5

Google

The new young lady Bella is amazing . Professional and friendly . A good asset to your company .

Belinda · 22 May 2025

Agent replied · 23 August 2024

Dear Belinda, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters Kingston very good team, pet friendly.  I called other agencies, everyone turned me down when I told them I had a small dog. only Dexters was the only agent who told me that they would try to help me and that they would try to find a landlord who would not have a problem with the dog. If I could, I'd give it 10 stars :)

Robert · 22 May 2025

Agent replied · 22 October 2024

Dear Robert, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Isabella was very helpful. Her response times were extremely fast and she had great knowledge of the available properties

Sarah · 22 May 2025

Agent replied · 22 October 2024

Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I recently worked with Bella to find a property she was really helpful and made the process really easy!

Taya · 22 May 2025

Agent replied · 9 November 2024

Dear Taya, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Had excellent service from Nigel and Sonia. A pleasure to work with them. Everything went smoothly with their assistance.

Trevor · 22 May 2025

Agent replied · 22 May 2026

Dear Trevor, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

good service, offer lots of help in closing the deal ,Bella has been very supportive all the way long.

Alan · 22 May 2025

Agent replied · 22 May 2026

Dear Alan, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

I have Been dealing with Lisa Barber and I can not recommend her enough. She’s went above and beyond for me, helping and guiding me through everything with amazing patience and positive attitude.

Paige · 11 April 2026

Agent replied · 11 July 2026

What a lovely review. Thank you for the five stars, Paige. We're really pleased you got the support you needed and always here for you if you need anything else.

5/5

Google

I spoke to Sonia and Jessica at Dexters Kingston Office , you will not find a better real estate agent, they understand what you want from the very first meeting and can send you all the options they have within minutes. They are great and they do their job very well.

Nejla · 27 December 2023

Agent replied · 23 August 2024

Dear Nejla, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Katy is super flexible with viewings, quick to respond, easy to get hold of, approachable and listens to your needs. Missing that “pushiness” that comes with some agents and seems to have a true desire to find people the right house for them!

Hannah · 6 June 2024

Agent replied · 6 June 2026

Thank you so much Hannah! ❤️

5/5

Google

My experience with Dexters was excellent, and that’s largely down to Harvey. From the outset, he was proactive, approachable, and incredibly supportive. He kept everything moving, handled any questions quickly, and made what could have been …

Joe · 8 March 2026

Agent replied · 24 March 2026

Dear Joe, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with . Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

My partner and I used Dexter's to help us find a flat in Kingston which we have just moved into. Taylor was incredibly helpful throughout the entire process and provided good communication the entire time. The entire team were friendly and made the move as stress-free as possible.

Emily · 25 February 2024

Agent replied · 23 August 2024

Dear Emily, We really appreciate you taking the time to leave such lovely comments about Taylor. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Excellent service from Anisa and Bella at Dexter’s to find us a lovely home - couldn’t recommend them highly enough!

Maihanna · 13 July 2026

Agent replied · 14 July 2026

Dear Maihanna, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I'm very pleased with how Dexters helped us look for a house to let. My friend and I just walked into their office without an appointment but the staff were all very welcoming especially Harley Baker who immediately assisted us and presented our possible options. The way he processed the documents and handled our requests showed how efficient he is. I know that it's quite difficult to find a property this time of the year but we're so lucky to have stumbled upon Dexters.

Andrea · 10 January 2020

Agent replied

Dear Andrea, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I would highly recommend Dexters when you are planning to look for a place to stay. The process was fast and smooth. It was hassle free indeed! And I am very happy about it given that it is very hard to look for a place here in Kingston especially if you are very new to the area but Dexters was able to help us get the perfect house that we are looking for. All staff and friendly and are willing to answer with all inquries. Also, kudos to Harley Baker for all the help that you give us. Me and my colleague are very grateful for you help. Thank you Harley. ??

Jenifer · 10 January 2020

Agent replied

Dear Jenifer, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I’ve always had a great experience renting with Dexters, the staff are always helpful. I’ve been renting for years and have had terrible experiences with other letting companies so it was breath of fresh air recently whilst looking at …

Zeinab · 8 February 2026

Agent replied · 22 May 2026

Dear Zeinab, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

We had a great experience selling our home through Dexters Kingston. The whole process was well organised from beginning to end. Contract and agreements were clearly explained, and we felt happy with the agreed terms. We had very positive …

Kriss · 8 February 2026

Agent replied · 22 May 2026

Dear Kriss, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I was helped by Alex from Kingston Dexter’s in my search for a property and I would like to recommend him to everyone Very helpful ,and polite and well prepared with needing informations Team also excellent with good communication and positive attitude Thanks

Bolonac · 25 May 2024

Agent replied · 23 August 2024

Dear Bolonac, Thank you for your review for Alex. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

I found myself looking for my first rental and Joshua was the first agent I spoke to. Friendly, professional and efficient. Engagement and feedback are so important and Joshua has this mastered. Thank you Joshua Evans and Dexters for a very pleasant experience.

Marie-Ann · 25 May 2024

Agent replied · 23 August 2024

Dear Marie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

Want Dexters to help?

Send Dexters a message.

What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

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