Trusted Agent profile Β· Kingston Upon Thames Β· Surrey
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2,192 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleWilliam Gladstone-New has been great during the sale journey! Definitley recommend!
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleDexters have been really great in helping us locate a property to suit our needs and wants. Kelsey Hargan was really attentive and provided us with a bunch of good options. We ultimately chose another area but through no fault of Kelseys. Thank you for your help and support :)
Dear Christopher, We really appreciate you taking the time to leave such lovely comments about Kelsey. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleI contacted Dexters in Kingston regarding helping me find a property at short notice. Kelsey was very helpful, responsive, professional and friendly. She sent me properties immediately and followed up for my thoughts. She's a credit to Dexters and I would definitely contact her first should I need to find a property again. Thoroughly recommended.
Dear Ivan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe process of turnover is smooth and is according to the policy. Thebstaff are are very responsive in terms of answering emails and have been very helpful.
Many thanks for your kind words. We look forward to assisting you in the future.
5/5
GoogleI have been looking for a new home for a few months, and have been helped consistently by Jess Steer., one of the Lettings agents. She has been incredibly helpful throughout the entire process, and always keeps me up to date on properties that may suit my needs, if I had any enquiries, Jess was very responsive and easy to contact. Jess has gone above and beyond for me and during viewings has always been incredibly friendly, outgoing and informative. I would recommend Jess to anyone who needs help finding a new home! She knows a lot about the industry and if thereβs any concerns, Jess is reassuring and committed to sorting them out!
Dear Alexandra, Thank you so much for the fantastic feedback, Jess and the team will be delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleMy experience at Dexters has been nothing but amazing, since I met Jessica Steers honestly she is a god sent absolute angel and I'm so happy she my agent, from the very beginning she knew exactly what I wanted and didn't stop till my family and I found a place to live. I'm a mother of two young children and she found a location around amazing school for my children, Jessica went above and beyond and I'm so grateful. I can't thank her enough. All the the team has been so lovely and amazing! Would I use them again? YES! Very highly recommended π
Dear D, Thank you for taking the time in providing such lovely comments about Jessica in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleI just spoke to Bella on the phone she was extremely helpful and gave me some friendly advice on properties to view
Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleEmily Healey was excellent throughout our house purchase. Very knowledgeable and always approachable. We highly recommend her and the wider Dexters team.
Dear Eric, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleJoe has been helping me with my search for my first apartment and would highly recommend him for others in the future!
Dear Eddy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleDexters Kingston have been helping us look for a property to rent in the area. Kelsey has been helping us and has been very proactive in finding us some really nice properties which she has been very knowledge about as well as the general area!
Dear Alex, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleOnly had dealings with a smart , friendly young lady named Bella who is a credit to your company . Very professional and helpful many thanks
Dear Belinda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAmelia, the manager helped me and my partner all the way through our property search- she was very patient with us, reliable and on the ball. She got everything done ASAP. She was professional, always sounded happy and chirpy. From the moment we called your Kingston branch, she was on it. She made us feel we was the only customers she had, which was amazing. Felt like she always had the time for us, and she was always available when needed. I see why she is the manager. Highly recommended. Thank you Amelia, you deserve a pay rise!!!!! Esther-Lee And Adrien x
Dear Esther-Lee. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleMy experience with Dexters in Kingston has been really good so far. I just bought a flat through them and have subsequently used them to rent it out. Jessica Gourlay assisted me with my purchase and helped ensure it went through smoothly, while Amelia Davis found me a tenant really quickly and went the extra mile to help me get the flat ready to rent it out on time. They are both highly professional, a please to deal with and easy to get hold of. Great service! I have opted for the fully managed service and Iβm hoping that works out well and I am able to leave a positive review at a later date.
Dear Tahmur. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleThe service was attentive and meticulous; I was very happy and satisfied! π
Dear ζζ΄, Thank you for leaving a 5 star Google review. Kind regards, Asma
5/5
GoogleKelsey was very helpful
Dear Bobby, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleIsabella Briley, was acting in a way that looked very professional, friendly, and honest.
Dear Kareem, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleWe recently dealt with Jess Steer from Dexters Kingston Upon Thames, and cannot recommend her and the agency enough. Jess was an absolute pleasure to deal with. Jess was professional, constantly helpful, and we felt had our best interests at heart. Being new to the UK, Jess guided us through the letting process and was always available to assist with any queries or concerns we may have had. Jess found us a rental house that met all our requirements and budget. We feel that Jess and her team went over and above to assist us. Thanks to Jess and the Dexters team.
Dear Tarryn-lee, I am writing to say thank you for your kind comments about the service you received from Jess and our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleWe had a really good experience working with Anisa at Dexters. From the start, she was very supportive and genuinely involved throughout the whole process. She always got back to us quickly, even when we had lots of questions (and sometimes β¦
Dear Muzaffer, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anisa. Please do not hesitate to contact us again. Kind regards, Asma
5/5
GoogleWorking with Dexterβs has been a phenomenal experience and Joshua has been a huge reason that has been the case. He is been top notch with helping us to find a flat, easy to communicate and proactive with our needs. I highly recommend everyone to work him, the branch and the company.
Dear Darwin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAfter having a horrible experience with our current agents, I am absolutely delighted that we got to deal with Dexters Kingston. The whole team working with us to get our rental confirmation were extremely professional, helpful and friendly. Jessica Steers is a wonderful agent, very friendly and helpful, she and her colleague Sonia helped speed up the process and were always a phone call away to answer any questions. Thank you so much for making this a smooth process.
Dear Mona, Thank you for your kind words regarding Jessica and Sonia in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleI want to thank Sonia De Abreu and her letting team for finding me lovely new tenants in record time, for a two year let and management. They found me my previous tenant who was also extremely nice and went out of their way to make the transition between these two lets so smooth it was faultless. A great team, always polite and professional and I can't thank them enough for all they have done and still do.
Dear Vanda, Itβs great to hear that you have had a brilliant experience with our Kingston Upon Thames office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleKelsey was very helpful for me and my friends in looking to get a student house, she provided helpful insight into how we can best apply for a house while also continuing to support us in the coming months. Genuinely some of the best service i've had in a long time
Dear Dan, We really appreciate you taking the time to leave such lovely comments about Kelsey. They will be so pleased to read your 5* review. Please do not hesitate to contact the Dexters Kingston team in the future. Kind regards, Asma , Customer Relations Team.
5/5
GoogleContacted about a property being let by the landlord / just listed through Webbs, and whoever I spoke to first with at Webbs was very helpful and polite, lovely to speak with and helpful.
5/5
GoogleSonia and her team are exceptionally professional. In many ways they provide a benchmark for the entire property management profession. βοΈβοΈβοΈβοΈβοΈ
Dear Shaun, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldnβt have been any better and the team in our Kingston office will be thrilled to read this. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.
Send Dexters a message.
