Trusted Agent profile · Kingston Upon Thames · Surrey
Verified
★★★★★
2,192 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleWas dealing with a query via Propertymark and with the help from Serena Binnar, Membership Helplines Advisor, she was able to provide the guidance needed to move forward. Thanks again for the assist!
Thanks, Thomas!
5/5
GoogleGreat service from Sonia and her team! All so welcoming upon arrival and gave me a bunch of different options on exactly what I was looking for.
Dear Callum, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleIsabelle was lovely - a very friendly service. She knew the facts about the property and was very helpful during our viewing. Very grateful for her support.
Dear Alexa, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleHaving sold my property with Dexters I was impressed with their focused approach and drive - in particular Emily Terry, who was the Sales Consultant supporting my sale. She was professional and provided regular communication during the entire process. Anyone who has either bought or sold a property knows this can be a very stressful time, however Emily's support went a long way and made the whole process run smoothly. The experience would definitely make me choose Dexters again.PositiveResponsiveness, Professionalism
Dear Yianni. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleVery friendly and helpful, gave us time to look around and listened to our feedback and gave us a great experience. Bobby was our agent today.
5/5
GoogleWe have been with Dexters for years, so would highly recommend as they have always gone the extra mile. In this day and age its wonderful to know there is still a company that cares. Thank you so much Joshua, Lucy, Alex, Sonia and the whole Kingston team!
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleIsabella was really helpful and easy to deal with. Made everything simple and stress free.
Dear Metin, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
GoogleHarry was my contact for the sale of my flat in Kingston and did a great job 'hand-holding' the whole process. Great job and thanks Harry!
Dear Rachel, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAfter having a bad experience with a well-known high street estate agent who provided us with inadequate marketing, little communication and a vastly inflated valuation that resulted in virtually no viewings, we decided to switch to Ewe …
Thanks Karen for those kind words acknowledging Joe's focus on delivering great customer service. Best wishes for the future
5/5
GoogleI can highly recommend this branch and in particular, a lovely lady called Ayca who really listened and took on board what we were looking for. A great experience.
Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleJack Morgan had been helping me with finding a new place to rent for my family and doggie Otis; and he’s done a brilliant job. Jack is very personable and always willing to go the extra mile for me. And looking out for me and potential properties to rent. I can’t recommend or rate Jack and Dexters, Kingston branch, highly enough. 5 stars
Dear Justin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBobby showed us round. Lovely guy. Allowed us to view at our own pace. Didn’t rush us at all. Took a video of the loft for us when asked. Knowledgeable about area and road. Excellent all round.
Thanks Margaret!
5/5
GoogleBella at Dexters Estate Agents (Kingston branch) was incredibly helpful during our property search. She was friendly, professional, and very attentive to what we were looking for. Bella took the time to show us suitable options and made the …
Dear Nathalie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleI had the pleasure of speaking with Anais Green, and I couldn’t have asked for a more helpful and pleasant experience. She answered all my questions clearly, made me feel at ease, and went above and beyond to assist me. I’m truly grateful for her support and would like to thank her sincerely for her exceptional help.
Hi, thank you for your kind review. We will let Anais know that you had a great experience when dealing with us. It's great to know that our team go above and beyond when navigating customer queries.
5/5
GoogleI can't thank Alex Fraser enough for his exceptional help during my home search. From day one, he showed incredible patience and understanding, making sure to listen attentively to my needs and preferences. I greatly appreciated his consistent follow-ups, ensuring that no details were overlooked. Alex Fraser is a true professional who goes above and beyond to assist his clients.
Dear Aakanksha, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Allex. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had such a positive experience with the lovely Kelsey who helped us, and honestly, with Dexters overall. From the very beginning, she was incredibly kind, patient, and genuinely cared about finding something that suited our needs. This is …
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
GoogleKelsey has been very professional and a great help with our property hunt and has been swift in getting all the paperwork sorted for us.
Dear Gabriel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleSpecial thanks to Sonia who assisted us. It was great and she makes sure everything is on track. Keep up the good work 😊 …
Dear Chaneile, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleSpoke with Bella regarding a property I had seen in the window, so professional and helpful! Really knows her stuff. Would 100% recommend to anyone looking to rent/buy.
Dear Rachel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleThe service provided from Dexters for the search for our home was excellent. A special shout out to Lucy Curtis for being incredibly patient, helpful and responsive to all our queries and for keeping us informed throughout the whole process of referencing. We appreciate the amazing service provided by them a lot and would definitely recommend it to our friends and family!
Dear Rudrani, Thank you for taking the time to leave a lovely review regarding Lucy. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe office was really helpful to enable us to move from first viewing to letting really fast and efficiently. Very friendly and helpful team, especially Josh who really pulled out all the stops to ensure everything was ready and everyone involved was kept happy and up to date through the process.
Dear Katherine, Thank you for taking the time to leave a lovely review regarding Josh. Kind regards, Asma, Customer Relations Team
5/5
GoogleThey are all so lovely, relaxed and are helping all the time. They kept us updated every step of the way and any random question I had they answered. So easy to talk to and made the selling of our house the least stressful as possible. Thank you 😊 …
🥰🥰 thank you so much Sam, wishing you all the luck making your new home perfect! Xx …
5/5
GoogleI have worked with Manson's now for 10 years. As letting agents they have always been pro-active in finding tenants each year, timely in getting quotes/repairs carried out and efficient in keeping the required paperwork up-to-date. More recently i have sold my apartment via their sales department (Deborah was my contact). Again the approach that i saw was professional, efficient and engaging. From finding prospective buyers through to completion of the paperwork/sale Deborah was a guiding hand and an essential help. I would gladly recommend Manson's Property Consultants to any perspective buyer, seller, landlord or renter. Andy
Thank you so much Andrew for the lovely, kind words. It has been a pleasure looking after the property for you. After a protracted complicated sale, it is so rewarding when it crossed the line. Deborah & The Property Management team at Mansons.
5/5
GoogleI had a great experience working with Alexandra Nelson from the Kingston office. I was looking to rent a place around Kingston, and she made the process smooth from start to finish. Alexandra was always quick to respond to me and kept me …
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Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.
