Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience working with Bella at Dexters Estate Agents. From the very beginning, she was professional, responsive, and genuinely attentive to what I was looking for. Bella took the time to understand my needs and consistently …

Charles · 4 May 2026

Agent replied · 7 May 2026

Dear Charles , Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Isabella was incredibly helpful during our viewing a few days ago. She was very professional, had good knowledge of the property and was able to answer all our questions. Great experience.

Matt · 10 March 2026

5/5

Google

Jess Woods has been absolutely wonderful to work with throughout my search for a flat. It’s been such a stressful few weeks and it was a breath of fresh air to work with someone who truly had their client’s best interests at heart. I especially appreciated her advice on putting forward a successful bid which both myself and the landlord would be happy with. 5 stars!!

Liz · 24 August 2023

Agent replied · 23 August 2024

Dear Liz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Kelsey Hargan and Archie Nutley as my letting agents. From the very beginning, they went above and beyond to help me find the perfect place. They took the time to understand exactly what I was looking for and presented me with plenty of great options that matched my needs and budget. Even if I choose an alternative option I just want to say these things. They were always responsive, answered all my questions. Their knowledge of the local market was impressive, and They genuinely cared about finding me the right home. Cheers

Halil · 15 April 2025

Agent replied · 22 May 2026

Dear Halil, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Highly recommended, Ryan was brilliant. Down to earth bloke. Had all the answers I needed and kept me in the loop at all stages of the sale. Unlike some of these bigger companies. 10/10

Dave · 12 February 2026

5/5

Google

Kane Gayle, Account Executive was a great help in getting me set up for a qualification from applying through to joining and how to access all the amazing tools to support me. Thanks Kane

Chris · 11 February 2026

5/5

Google

Kelsey Hargan is great for providing a professional and considerate service

Samuel · 22 November 2025

Agent replied · 22 May 2026

Dear Samuel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

My partner and I have had a really positive experience with Jessica at Dexter’s on our search to find ourselves our perfect flat. Jessica is very accommodating to our request and transparent on the whole process. A very positive experience and agency we feel we can trust. Will be using Dexter’s as a first choice going forwards. Thank you

Ellie · 28 January 2024

Agent replied · 23 December 2024

Dear Ellie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Not the best Estate agents. Unfriendly and some of them were late. No matter the reason/s as Estate agent/s you should be on time. Not a good help either when you contacted them with regards of damage/s that need to be fixed in a property. Overall customer service of Dexters is terrible!

Cia · 22 January 2026

Agent replied · 22 May 2026

Dear Cia, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma

5/5

Google

Sophie and Dexters have been an excellent help on our sale so far, very knowledgeable and always quick to respond

Charlie · 15 September 2026

Agent replied · 24 September 2026

Dear Charlie Bignall, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Outstanding service Ella was fantastic

Ronan · 11 January 2026

Agent replied · 11 July 2026

Thanks Ronan for sharing this. We’re really glad the service stood out and left such a positive impression. All the very best to you going forward.

5/5

Google

Excellent all round experience. All the staff were very friendly especially Harvey who went out of his way to help me looking for a property - highly recommended!

Duncan · 22 May 2025

Agent replied · 9 November 2024

Dear Duncan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

Bella was very helpful (especially as I lost my way to the property) and professional. She answered every question I had and was a pleasure to work with.

Valerie · 22 May 2025

Agent replied · 9 December 2024

Dear Valerie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kelsey was very helpful and lovely during our property search. She was very efficient with sending over new properties that were suited which was helpful. Thank you Kelsey!

Amber · 22 May 2025

Agent replied · 22 May 2026

Dear Amber, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We were very pleased with the service received from the Dexters Kingston team when selling our property. Harry Khan gave us some great advice to help us secure an offer and Emily Healey managed the process to exchange for us, making sure the buyer had all the information they requested quickly. Thanks also to David Fisher for his support liaising with solicitors in the week up to exchange. We would be happy to recommend the team.

Sophie · 22 May 2025

Agent replied · 22 May 2026

Dear Sophie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

4/5

Google

Emma went over and above lots of time over a 6 month move ! I felt I could contact her anytime and she would always try to help us ...A big thank you

Tina · 14 February 2026

5/5

Google

Dealt with Sonia de Abreu and her team. They quickly arrange for a viewing and subsequently had people in to view the property. It took two days to find multiple suitable tenants. Certificates and management of the process was great and seamless. Answers and response times were professional and fast. Good experience so far.

Michael · 25 April 2024

Agent replied · 23 August 2024

Dear Michael, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I didn’t end up letting a house through Dexters in the end but I wanted to leave a five star review following my experience with Joe Syrett. Throughout my search Joe went above and beyond and provided a great level of insight, care and expertise. I couldn’t recommend Joe at Dexters enough 👍 …

Henry · 25 April 2024

Agent replied · 23 August 2024

Dear Henry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

It was a smooth ride with Harvey who took his time to understand what I wanted. He is a very professional person. What I particularly appreciated was his honesty and transparency. I never felt pressured, and was always willing to provide …

Nawal · 8 April 2026

Agent replied · 24 March 2026

Dear Nawal, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Would recommend Dexter 100% to anyone who want to let.

Dennis · 22 November 2025

Agent replied · 22 May 2026

Dear Dennis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Thanks to Omar for helping us all the way through our journey of selling our house. He was supportive, professional, and made the whole process much smoother than we expected.

Sara · 6 March 2026

5/5

Google

Dexters service is amazing! Spoke with Bella from the company today and I had lots of queries, she managed to answer every single one for me and she gave great service making me feel very relaxed over the phone!

Maddie · 30 April 2026

Agent replied · 7 May 2026

Dear Maddie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Alfie was very efficient to suggest variety of options for my housing needs.

Ratnam · 22 October 2025

Agent replied · 22 May 2026

Dear Ratnam, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

Kelsey is fantastic very polite and communicative hopefully she will help us find our dream property

Eirini · 22 September 2025

Agent replied · 22 May 2026

Dear Eirini, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

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