Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Thank you Alfie, you have been very helpful on the renting my new home, it’s been a smooth onboarding experience.

Jasmine · 22 September 2025

Agent replied · 22 May 2026

Dear Jasmine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

The director Sonia at Dexters Kingston was amazing in helping me to resolve my tenancy deposit issues with the landlord. Sonia was prompt and understanding and everything was communicated in a professional manner to come to a fair and positive resolution. Thank you Sonia! I am truly grateful for your time and efforts to resolve this

Donna · 25 May 2024

Agent replied · 23 August 2024

Dear Donna, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team

5/5

Google

Thank you Lucy Curtis for the amazing service she provided. I can’t thank her enough as I feel like I’m always able to rely on her and the Dexters Kingston team!!

Joe · 22 May 2025

Agent replied · 22 October 2024

Dear Joe We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review for Lucy. Kind regards, Asma

5/5

Google

I recently worked with Bella Briley, she was a pleasure to work with. She was always kept in contact with me regarding property’s and made sure my requirements felt listened to

Ella · 22 May 2025

Agent replied · 22 October 2024

Dear ella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Bella has been super proactive in helping us in our property search. She is quick and efficient and very responsive to any questions It has been a pleasure working with her

Shahzeen · 22 May 2025

Agent replied · 9 November 2024

Dear Shahzeen, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Joshua has been very responsive and helpful in guiding me through finding a rent in Kingston. As a 1st time tenant in the UK, I have been provided with necessary and additional tips on the general proesses. Although a rent hasn't be fixed yet, I do appreciate the services he has provided so far.

Kelvin · 24 June 2024

Agent replied · 23 August 2024

Dear Kelvin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Yesterday I had a viewing with Kristian Gray in one of their properties and it was very helpful and informative but unfortunately the flat did not fit for what I am looking for. Other than that, Kristian is willing to help me to find other properties.

Noor · 2 November 2024

Agent replied · 9 November 2024

Dear Noor, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

My experience with Bella from Dexters Kingston has been nothing short of exceptional! She has been so responsive, understanding, kind and knowledgeable. 5 stars is just not enough! Bella you are truly an asset to Dexters! Thank you so much for finding me my new home.

Mariana · 26 October 2024

Agent replied · 9 November 2024

Dear Mariana, We really appreciate you taking the time to leave such lovely comments about Isabella. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I had such a great experience working with Bella during my rental search. From start to finish, she was incredibly helpful, responsive, and genuinely cared about finding the right place for me. She really listened to what I was looking for and made the whole process feel smooth and stress-free!

Libby · 24 February 2026

Agent replied · 24 March 2026

Dear Libby, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Great experience with Dexters. It was a real pleasure dealing with Harvey, he was so genuinely helpful and attentive throughout our whole process….nothing was too much trouble and we felt genuinely looked after. Thank you so much for getting everything over the line, we’re so happy with how everything went!

Summa · 24 February 2026

Agent replied · 24 March 2026

Dear Summa, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Alfie was very helpful throughout the whole process. Wouldn’t have been able to rent a property without his help.

Negarin · 22 September 2025

Agent replied · 22 May 2026

Dear Negarin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Brilliant! Sonia and her team are extremely professional and responsive to every request. Yet another painless transaction with Dexters, who are one of the corporate relocation specialists "Agents Of Choice"!

Craig · 22 May 2025

Agent replied · 22 May 2026

Dear Craig, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Have been in contact with Maddie, wasn’t having much luck finding the perfect property, Maddie put in effort to help us and we finally found one, she was so approachable the whole time, couldnt be happier with the service from Dexters!

Cory · 30 April 2026

Agent replied · 7 May 2026

Dear Cory, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Kelsey was polite and helpful

Michael · 22 January 2026

Agent replied · 22 May 2026

Dear Michael, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Kelsey was fantastic and super helpful! Very responsive and quick to send us any newly available properties. It was a pleasure to meet Kelsey!

Vilma · 22 July 2025

Agent replied · 22 May 2026

Dear Vilma, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Isabelle is so helpful and always on time and looks after her clients really well.

Nayla · 22 October 2025

Agent replied · 22 May 2026

Dear Nayla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had a lovely time securing a flat with Anisa. Her response were super quick and she definitely looked out for me and my partner! Couldn't thank enough

Svarbus · 31 July 2026

Agent replied · 2 August 2026

Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

I have just exchanged on a property in Kingston after about nine months of delays due to the bottom rung of quite a long chain. The two Estate Agents I have dealt with (Emily Healey and David Fisher) have both been excellent. Emily …

Sara · 4 April 2026

Agent replied · 22 April 2026

Dear Sara, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Manson Property really helped us to find a right flat for us. The staff are active listening, they always pay attention to your need and make sure that they can help you to find a right property to rent. I am very happy with my new flat and the rent. Manson property ensures everything was sorted and repaired and ready for us to move in. Big thanks to the teams.

Adjouadebora · 9 August 2025

Agent replied · 9 August 2026

Thank you so much for your fantastic review! We’re thrilled to hear that our staff were able to help you find the perfect flat and that you had a smooth move-in experience. Your satisfaction is our priority, and we’re glad that everything was sorted out for you. We appreciate your kind words and will be sure to pass your thanks along to the team. Enjoy your new home!

5/5

Google

I had a great experience working with Bella at Dexters Estate Agents. From the very beginning, she was professional, responsive, and genuinely attentive to what I was looking for. Bella took the time to understand my needs and consistently …

Charles · 4 May 2026

Agent replied · 7 May 2026

Dear Charles , Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Isabella was incredibly helpful during our viewing a few days ago. She was very professional, had good knowledge of the property and was able to answer all our questions. Great experience.

Matt · 10 March 2026

5/5

Google

Isabella & Joshua I have not yet signed the final lease for the property, but based on the process so far, they are providing the best service they can offer. Their response time is very quick, and they are knowledgeable about all the details. I am satisfied with the service provided so far, and if you decide to proceed with a contract at this branch, I highly recommend reaching out to them. You will receive excellent service.

YOUNG · 22 May 2025

Agent replied · 22 October 2024

Dear Young Choi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Emily was great to work with, very approachable and efficient! And while we ended up not continuing the process through Dexters, we had an extremely positive experience with them.

Ana · 22 May 2025

Agent replied · 22 October 2024

Dear Ana, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma

5/5

Google

Thanks so much to Kristian for his help in finding a place to rent in Kingston. He was super communicative, really helpful and we love the flat. Thank you!

Freya · 22 May 2025

Agent replied · 9 November 2024

Dear Freya, Thank you for your kind comments regarding Kristian and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

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