Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

4/5

Google

As a landlord I recently took the decision to move to Dexters Kingston Estate Agents and I'm so glad I did. Sonia and Alex have done an amazing job in finding a new tenant so quickly . I've received excellent communication and support from everyone involved. A great team to work with not only in finding a new tenant but also ensuring a smooth change over. Thank you Dexters.

Susannah · 22 May 2025

Agent replied · 9 November 2024

Dear Susannah, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

Kristian has been amazing with updating us with new properties that will suit me and my partner for our next property!

Brooke · 22 May 2025

Agent replied · 22 May 2026

Dear Brooke, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kelsey Hargan was wonderful, with clear, timely communication. Went out of her way to find me options that met my needs.

Lara · 22 May 2025

Agent replied · 22 May 2026

Dear Lara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Ayca and Amy have been non stop helpful since the start of my renting journey. When one place fails they find another in a matter of days. They are both great with communication and rapid responses.

Matthew · 1 April 2026

Agent replied · 22 April 2026

Dear Matthew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I have found Dexters to be very professional and a great help when it came to renting out my property in Kingston. Making the decision to rent your home out is not something to be taken lightly but Sonia and Amelia made the whole process incredibly simple and pain free. They managed to find me a tenant within the first week of it being on the market and for the asking price. Im very happy to have put my trust in Dexters!

Victoria · 11 October 2020

Agent replied

Dear Victoria, I was delighted to read the comments in relation to Sonia and Amelia in our Kingston office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We viewed a property recently where Mustafa was very helpful and assisted us with the information we asked for. He followed up and kept us informed of any new properties coming on the market meeting our research criteria I can only recommend Mustafa and Dexters Thank you

Andreea · 25 April 2024

Agent replied · 23 August 2024

Dear Andreea, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Emily is always professional in her approach and attentive to customer needs. She followed up on my enquiry with a colleague of hers and immediately took the lead sending me information on houses that fit my criteria. She has since been updating me regularly and is quick to respond to any questions I have.

Louise · 27 November 2023

Agent replied · 23 August 2024

Dear Louise, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have recently completed on a purchase on our dream home in Kingston. My husband and I would like to give our sincere thanks to your sales negotiator Nina, who was absolutely fantastic. Nina went above and beyond. Not just in our purchase, but also helping along the sale of our house. Taking it upon herself to deal with numerous Solicitors and Estate Agents in the chain. I genuinely think that without such a fantastic agent as Nina then we wouldn’t have moved. Her tenacity, enthusiasm, negotiating between parties and friendly and positive attitude surpassed all expectations. We can’t thank Dexters Estate agents enough, and will most certainly recommend Dexters Kingston to friends and family.

Alexandra · 11 September 2020

Agent replied

Dear Alexandra, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We used Dexters in Kingston upon Thames for both the purchase and the sale (7 years later) of our property. During the recent sale, Nina Gallagher was our main point of contact. Nina's professionalism and proactivity were second-to-none. Under the difficult circumstances of the C19 pandemic, our move could have easily fallen through, but Nina was instrumental in pushing things forward. I consider myself very lucky to have had such fantastic agents representing me. I would highly recommend using them.

Anthony · 11 September 2020

Agent replied

Dear Anthony, Thank you for taking the time in providing such lovely comments about Nina in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Kelsey was super helpful and informative with our search for a flat.

Isabelle · 22 August 2025

Agent replied · 22 May 2026

Dear Isabelle, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

I've been dealing with Taylor and his team during my home search and the I received and Excellent Costumer Service, Prompt response to queries, they are all very Polite and Professional. I recommend Dexter's Kingston branch :). I am really pleased with the service and 100% recommendation! :)

Sofia · 26 March 2024

Agent replied · 23 August 2024

Dear Sofia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Mansons are an absolute cut above the rest in North East estate agency. I first had the pleasure of meeting the team 13 years ago when I was a first time buyer and searching for my first home. Although I ended up buying through private sale, I was so impressed with the agency that 6 years later when I needed to rent this house while living abroad, I went straight to Mansons without question. The management service I received during my three years overseas was outstanding. Having strangers live in your home while you're over 5,000 miles away in a different continent could have been a very stressful experience. Instead, I felt utterly secure in the knowledge that Nick, Debbie and the team were taking care of everything. When the odd problem arose, they went above and beyond to resolve things quickly and kept in regular contact throughout. Now, 13 years on, I have been seeking somewhere to rent in Newcastle. I found a house I liked and was so happy to see that Mansons were the letting agent. The fact that the property was being let by Mansons was the deciding factor between this and another similar, if not slightly more suitable property. Knowing that Nick, Debbie and the fantastic Kirsty would be taking care of everything sealed the deal. I can’t recommend this agency enough. It’s so important to trust the people influencing your home life, whether you are renting, selling or buying. Mansons are top choice in any scenario.

Stefenie · 9 August 2020

Agent replied · 9 August 2026

Hi Stefenie, many thanks for your lovely review. Over the years it has been a pleasure in dealing with you and fantastic that you have returned to us when now looking again for another property in Newcastle. We wish you all the best in the future and hope you settle in well. Thanks from all the team at Mansons.

5/5

Google

Serena Binnar, Membership Helplines Advisor - was most helpful with my query and immediately sent me information via email which assisted me greatly with my work.

Jemma · 11 June 2026

Agent replied · 11 July 2026

Great to read, Jemma - we really appreciate your review. Here for you when you need us!

5/5

Google

Lucy Wymer, Account Executive has handled the onboarding process very smoothly and I am very grateful to her and all of the ARLA Property Mark team

Gary · 11 June 2026

Agent replied · 11 July 2026

Thank you, Gary! We really appreciate it.

5/5

Google

I just completed my sale of my flat in Kingston yesterday. Though it was a long and complicated road to get this sale done, the team at Dexters was really fantastic the whole time - Ben, Natalia, Nina and Connor were always available to communicate with me, they explained things to me when it all got a bit confusing and they navigated the sale. I also bought my new property from Dexters and everything went smoothly every step of the way. For a professional and personable service, I would recommend Dexter's in Kingston.

Dr · 24 July 2020

Agent replied

Dear Natalia, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Mustafa has been very friendly and helpful and dealt with a lease extension for me. I would highly recommend him.

Camilla · 22 May 2025

Agent replied · 23 August 2024

Dear Camilla, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

We were looking to rent a property and Joshua was the most helpful and professional agent. Always friendly and knowledgeable.

Andrea · 22 May 2025

Agent replied · 22 May 2026

Dear Andrea, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Great service from Dexter’s Kingston in our purchase. Harvey was helpful, proactive and kept us informed all the way through

Mark · 22 May 2025

Agent replied · 22 October 2024

Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Worked with Bella before! She’s so lovely and got everything sorted out quickly and smoothly. 10/10 would recommend 💕 …

Maddie · 22 May 2025

Agent replied · 9 November 2024

Dear Maddie, Thank you for taking the time to leave a wonderful 5 star Google review. Isabella will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

My experience with Dexters Kingston has been good so far. I'm renting a flat with them and I've been dealing with Ben Surman. Ben was extremely helpful with the entire process and made himself available every time I had a question about the flat or the tenancy. The reference process was also very quick (1 hour) compare to days with other agencies. Also, Ben is very enjoyable and professional at the same time which I appreciated. Thank you!

Charlotte · 25 January 2021

Agent replied

Dear Charlotte, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. I will pass on your comments to Ben and the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Absolutely amazing and trusted service for finding a flat to rent. Everyone working at this branch is so cooperative and quick to reply even on behalf of their colleagues. I would especially like to thank one of the agents there called Jess. Jess has been very cooperative, patient flexible and ever so kind and sweet throughout the whole process, even when obstacles arose Jess was quickly able to find an alternative flat that suited me so well which saved me so much hassle. I have never had an agent that has been so good at updating me and addressing my requirements and concerns as quickly as Jess, reducing that lag time between question and response makes your renting/buying process so much easier and less stressful so thank you Jess!! I would highly recommend this agency to anyone searching in the Kingston area.

Toulin · 14 July 2020

Agent replied

Dear Toulin, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I would like to recommend Sonia De Abreu as a great professional and highly skilled responsive agent. We had a deal for our client to rent the property in Kingston and Sonia made things really happen. She offered the best off-market options and all the requests in regards to the house our client chose were promptly responded and completed. It was our pleasure to work with her. Her help and afford was amazing which make us say a big thanks. Wish your Kingston department the best clients and the most valuable deals to make the business working in these hard times for all of us. Best regards, Crown Ark Estates Team

Kristina · 30 June 2020

Agent replied

Dear Kristina, We are delighted that you took the time to leave such a fantastic review which the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We sold our house with Dexters in august 2020 and the team that supported us were fantastic, Ben, Jess and Sonya were always available to talk, advise and support through the process. We genuinely felt like we were the only people that they were looking after. Compared to other agents who never respond to calls. Its a challenging process buying & selling a house - we are not at the end but Dexters have made it easy so far.

Chloe · 11 October 2020

Agent replied

Dear Chloe, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I just completed my sale of my flat in Kingston yesterday. Though it was a long and complicated road to get this sale done, the team at Dexters was really fantastic the whole time - Ben, Natalia, Nina and Connor were always available to communicate with me, they explained things to me when it all got a bit confusing and they navigated the sale. I also bought my new property from Dexters and everything went smoothly every step of the way. For a professional and personable service, I would recommend Dexter's in Kingston.

Natalia · 20 June 2020

Agent replied

Dear Natalia, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

Want Dexters to help?

Send Dexters a message.

What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

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