5/5
Elin has been very helpful in our search for a rental to date, very responsive !

Trusted Agent profile · Kingston upon Thames
★★★★★
2,403 reviews across 3 platforms
2 Claremont Road, Surbiton, KT6 4QU, Kingston upon Thames, KT6 4QU
Dexters's office in Kingston upon Thames, at 2 Claremont Road, is rated 4.4 out of 5 across 2,403 reviews on three platforms, including 359 Google reviews rated 4.9.
359
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
2,042
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Dexters Surbiton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kingston upon Thames.
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
5/5
Elin has been very helpful in our search for a rental to date, very responsive !
5/5
Brilliant service from Sam J and team at Dexters Surbiton. Sam was professional, proactive and easy to work with throughout the buying process. Happy with the service provided. Thanks again
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
I'm ending my tenancy with Dexters for…
I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.
5/5
I've been looking for properties to…
I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!
Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.
5/5
Recently had the pleasure of viewing and renting a property with Dexters through Ryan McQuillen, an absolute pleasure from beginning to end. Great communication and very responsive to emails and calls. Thank you Ryan for making the whole process as painless as possible:)
Dear Daniella, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Surbiton office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
Gareth Davies at Dexters was amazing. Responsive at all hours of the day and you could feel that he was working tirelessly in trying to find my family the perfect home - which he did!!!! Use Dexters' any opportunity you get as they work for you. Couldn't speak highly enough of Gareth and the team in Surbiton and would recommend them 100%
Dear Steve, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
We recently rented out our property through Dexters and have been delighted with the great service we received. Hope and Tom were both extremely professional, competent, efficient, and friendly and the process of finding tenants was very prompt and smooth. We would not hesitate in recommending them as Letting Agents.
Dear Dominique, It’s great to hear that you have had a brilliant experience with our Surbiton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
I can not thank Joanne enough for the…
I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.
Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Dexters have taken the stress out of renting out our property…
Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.
Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Our experience as first time buyers was made 10x better with Andy acting for our sellers, despite the process taking a year to the day to complete with many ups and downs along the way! Andy seemed to be the only person trying to move things forward with all his might and even though we were not his client, he always made himself available to me to provide updates when we needed them and to talk through possible solutions to benefit all parties. A truly lovely guy and always happy to share a laugh with me, even when the situation called for tearing our hair out! A credit to Dexters Surbiton and would recommend him to anyone looking to sell.
Dear Mary, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
Ryan at Dexters has been so wonderful with helping us move. He has been great at keeping us updated along the way, and his service has been second to none. Thank you Ryan
Dear Leanne, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
First class service
I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.
Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
An Agency that Really Look After You
When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.
Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Dexters have been managing my property…
Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.
Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team
5/5
MANY THANKS TO ANDREW FILDES AND JOSHUA SMITH AT DEXTERS SURBITON ON THE PURCHASE OF MY NEW APPARTMENT IN VILLIERS AVENUE. ANDREW AND JOSHUA AND THE TEAM WERE VERY PROFESSIONAL AND HELPFUL THROUGHOUT THE PROCESS IN SECURING AGREEABLE TERMS FOR BOTH THE BUYER AND SELLER IN A SOMETIMES DIFFICULT NEGOTIATION. ANDREW'S SKILL REALLY CAME INTO LIGHT IN CERTAIN ASPECTS WHERE WE WERE ABLE TO OVERCOME A COUPLE OF STICKING OBSTICLES. MANY THANKS AGAIN FOR YOUR GREAT HELP IN SECURING MY NEW HOME. BEST REGARDS MARTIN LANDELLS
Dear Martin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
5/5
Elin has been amazing in helping with our search for a rental property, finding new and interesting properties to fit our specific requirements and always keeping us in the loop as things progress.
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
Dexter's were brilliant in helping us with our recent property search. Evie was knowledgeable at our viewing, and Hope went above and beyond in her efforts to help us secure a place. We've dealt with a lot of letting agents (often not great), but Dexter's have been fantastic. Would highly recommend!
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Petros Giorganios was always extremely…
Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them
Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
I have not had a lot of great experiences interacting with agents in my accommodation search. However, Harry Payne at Dexters' Surbiton office was really welcoming, swift and super helpful with finding me prospects that are suitable and within my budget. I highly recommend Harry if you are looking for a space to rent. He gives great expert advice as well.
Dear Vanessa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Monika has been incredibly helpful
Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.
Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Donalina Gargrupe, Property Manager
Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustworthy agent
All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!
Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
5/5
I am very grateful to Dominic Glover
I am very grateful to Dominic Glover, who has always helped, is always responsive, and ensures that everything is done. He takes his work very responsibly.
Dear Alina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
I recently had a property viewing with Dexters and was thoroughly impressed with the level of professionalism and customer care I received. Amaan Monaf, the agent handling the viewing, was outstanding. Even though the property wasn’t suitable for my needs, Amaan remained positive and professional throughout, making the experience enjoyable and stress-free. He took the time to answer all my questions and made sure I felt comfortable during the entire process. I appreciate the courteous, no-pressure approach and highly recommend Dexters for their excellent service!
Dear Zain, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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