Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJess Lynagh , keep up the good work
Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards
Joe · 27 January 2023
Agent replied · 31 October 2024
Dear Joe, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Experience as a landlord
We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.
PF · 8 November 2023
Agent replied · 31 October 2024
Dear PF, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommended agency, they provide a very effective, professional and kind service!
I have contacted Dexter's Surbiton and Daniel Simpson took care of my request to find a house to rent according to our needs. We received clear instructions and were followed step by step trough all the process. Everything was performed smoothly and was correctly followed but Daniel went beyond our expectations helping and guiding us to solve many other issues related to moving to our new home.
CA · 12 January 2021
Agent replied · 11 January 2025
Dear Carlos, Thank you for your great review regarding our Surbiton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended for hassle-free property management
I have chosen Dexter, and never regretted it. Christian Pengelly’s team is so organised and excellent in keeping me post on all the legislation changes. They keep me informed and I felt at ease throughout. Highly recommended if you a looking for a responsible agent.
Cherry · 14 September 2026
★★★★★ 5/5
GoogleMaddie was such a great help throughout the whole process, the service we have received was amazing. She was able to answer all questions we had and gave us full free rein at the viewing to really take a look at the house. Couldn't recommend Maddie more
Wiktoria · 26 April 2024
Agent replied · 23 October 2024
Dear Wiktoria, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have used Dexters a landlord for over…
I have used Dexters a landlord for over 2 decades. Huseyin TAs has managed the property in recent times and has been outstanding. Always courteous, efficient and reliable. A great advert!!
RKP · 11 May 2026
Agent replied · 25 May 2026
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleRyan was really helpful during our property hunt, he was the only one out of multiple estate agents who kept us up to date with new properties that came into the market and kept in constant communication with us throughout our final purchase. Would definitely recommend him and Dexters for any future property searches.
TheAbby002 · 28 November 2023
Agent replied · 23 October 2024
Dear TheAbby002, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEXCELLENT ON EVERY FRONT
We have been using Dexters to manage our rental flat for many, many years and they have been excellent on every front. Over the past couple of years we have mainly dealt with Catherine McDowell who is a joy to talk to and who has been utterly dependable and efficient despite some quite challenging circumstances
Charlie · 30 October 2023
Agent replied · 31 October 2024
Dear Charlie, Thank you for taking the time to leave a lovely review regarding Catherine. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe want to the thank dexters agent…
We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine
AMIT · 2 July 2024
Agent replied · 31 October 2024
Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotVery good experience
Very helpful stuff especially through our interaction with Joshua Moody
Mr · 30 September 2026
Agent replied · 10 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie
★★★★★ 5/5
GoogleThe team at Dexters Surbiton, especially Archie and Holly, have been amazing during our search for a rental property. They have been attentive, friendly, knowledgable and communication has been brilliant. Highly recommend getting in touch with this team!
Greg · 23 September 2024
Agent replied · 23 October 2024
Dear Greg, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Archie and Hollie. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleWe would really recommend Hope Jones at Dexters Estate agents in Surbiton. She has gone above and beyond in helping us with getting new tenants and securing a successful check in. She is always there to help and responds extremely quickly. She is thorough and excellent at providing a great service when renting out property.
Kate · 24 October 2023
Agent replied · 23 October 2024
Dear Kate, We really appreciate you taking the time to leave such lovely comments about Hope. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have recently dealt with Ellie…
I have recently dealt with Ellie Padgett from Wetherells Estate Agents. The process was very smooth with Ellie being very efficient on all fronts. We had a slight issue at check-in and Ellie handled the matter very promptly even meeting me on-site personally. I wouldn't hesitate to recommend Ellie and Wetherells. From the dealings I have had with her, I would say she is an asset to the organisation and you are lucky to have her!
Kirsty · 14 July 2021
Agent replied · 31 October 2024
Dear Kirsty, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. We wish you the best of luck going forward. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGraziana & Angelo were super helpful!
We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.
Charo · 14 November 2023
Agent replied · 31 October 2024
Dear Charo, Thank you for taking the time to leave a lovely review regarding Graziana and Angelo. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotProperty faults/repairs
Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.
Karen · 5 December 2023
Agent replied · 31 October 2024
Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Property Management Service…
Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.
Cristinel · 16 May 2024
Agent replied · 31 October 2024
Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOutstanding Service and Professionalism!
I had an amazing experience with Dexters Surbiton. From start to finish, their team was incredibly helpful, professional, and attentive. They guided me through every step of the buying process and made what could have been a stressful situation feel smooth and effortless.
Their communication was excellent, always keeping me updated and promptly answering any questions I had. I truly felt like they had my best interests at heart, and their local knowledge and expertise were invaluable.
Thanks to them, and I couldn’t be happier. I highly recommend Dexters Surbiton to anyone looking to buy, sell, or rent a property. They go above and beyond for their clients.
Thank you so much for everything!
Iljoong · 14 December 2024
Agent replied · 28 December 2024
Dear Ilijoong, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Surbiton office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleThe whole team were very helpful in finding me a flat, especially Sebastian (Jun 23)
Dexters Surbiton again went above and beyond in helping me sell my house. Particular kudos to Archie and Chrissie (Oct 24)
Mark · 16 October 2024
Agent replied · 23 October 2024
Dear Mark, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent after service
We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!
Deirdre · 23 May 2022
Agent replied · 31 October 2024
Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKudos Christian Pengelly!
I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!
George · 21 November 2023
Agent replied · 31 October 2024
Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Donalina - a professional and friendly service
I have had a responsive and meticulous service from Donalina in managing two flats in Kingston to a high standard. Donalina communicates with me promptly about any issues that arise and she helps me to find cost-effective solutions that keep the flats looking nice and the tenants happy! It works well, thank you Donna!
Tina · 28 October 2023
Agent replied · 31 October 2024
Dear Tina, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotConsistently attentive
Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.
Susan · 25 October 2023
Agent replied · 31 October 2024
Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTenancy change made easy!
I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!
Max · 21 June 2024
Agent replied · 31 October 2024
Dear Max, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleElin has been very helpful in our search for a rental to date, very responsive !
Rachael · 16 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.