Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy dad had been looking for a property for a very long time. We lived in a flat and it was becoming quite small for us. After many many years of searching, we finally saw a property that seemed like the perfect house for us. Jake Hennessey was our agent and he took our offer for the property and then worked very hard to ensure that everything went smoothly and ensured that we got the property of our dreams! He was great as he alway called to check up on us to make sure everything was moving smoothly on our side and I am sure he did the same with the vendors. Overall, he made sure it all went through as quick as possible. Without Jake, today I wouldn't be writing this review from my lovely new house!
Dilz · 26 October 2014
★★★★★ 5/5
TrustpilotMs Katie Admans at Chancellors - Extremely helpful and efficient
I would like to leave a sincere review for Ms Katie Adams at Chancellors Property Agencies.
Pradeep · 23 June 2026
★★★★★ 5/5
GoogleA great agency to deal with. Especially Denys understood the requirements and was professional in his dealings. Unfortunately we could not conclude the tenancy through them nevertheless I was happy with the engagement.
Saif · 25 July 2024
★★★★★ 5/5
TrustpilotSimran was brilliant
Simran was brilliant. Helpful, communicative, patient and good at working to a tight deadline.
Sara · 22 April 2025
★★★★★ 5/5
GoogleTaylor Rosen was very helpfull with helping us rent the property
Samir · 10 January 2024
Agent replied · 9 January 2025
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleA very big thank you to Joshua Ambursely as he has been a great help in finding me a new property. After having difficultly securing the first and second property, Josh's perseverance ensured that I have now secured a property - which is better than the rest! Furthermore, Josh ensured that all viewings were exactly to my requirements and given the limited timelines i was working with this was a great help!
Thanks Josh - awesome job!
Kisa · 25 October 2016
★★★★★ 5/5
GoogleRebecca is the most kind, helpful and efficient estate agent I have come across and trust me - I've spoken to A LOT! I was shocked to receive such amazing customer service as she really went above and beyond to help me. Truly 5 star service which has restored my faith in estate agents! Highly recommend!
R · 24 October 2022
★★★★★ 5/5
GoogleGood agent, Zain and Sean very professional
Adrian · 24 October 2025
Agent replied · 23 December 2025
Thank you Adrian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI am extremely happy with the service which i got from Chancellors team, specially 'Callum Shellard'. He is very helpful with each and every process for the moving journey. Once again Thank you so much whole "Chancellors team" for your support. I would definitely suggest them to let property.
Hinal · 27 March 2024
Agent replied · 23 October 2024
Hello Hinal, we are so pleased that you enjoyed your experience with us and left this fantastic review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto the relevant person.
★★★★★ 5/5
TrustpilotI've had a wonderful experience…
I've had a wonderful experience working with Chancellors.
Yejide · 23 June 2026
★★★★★ 5/5
GoogleHonestly. Zac is a life saver! I can’t to purchase my new home from him! So kind and so professional. Thank you thank you!PositiveQuality, Professionalism
Zaynah · 24 October 2021
Agent replied · 23 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleIf i had my way i would give chancellors NO STARS. WORST ESTATE i have come across
They way the SHELIN HAKKI an JABEZ WILLSON dealt with me was not good
Very POOR customer service
They was fast to take my £160 pounds
But after that never hardly hear from them.
I had to keep running them down sending email after email calling the office for them, leaving a message for them to call back an they never did. I had to go personally go into the office to find out what was going on.
To find out on line that property i put my money down for was getting letted out from some one else which they knew all along, wasting my time stringing me along. But the funny thing is i found out that they letted the property to some one else but they still took my £160.
Please people if you looking to rent i ADVISE you NOT to chose chancellors in stanmore
WASTE OF TIME.
I have been reading other peoples comments about chancellors in stanmore, an i totally agree with what Sanj Kohli wrote about them
Waste of time. They should get reported.
I will let social media know chancellors in stanmore is A WASTE OF TIME .
D · 25 October 2018
Agent replied · 23 October 2024
Hello, thank you for your email. I am sorry that you have had this experience. Please could you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks
★★★★★ 4/5
GoogleAfter having an initial bad experience when trying to let my property, Monty took it on board. He was absolutely amazing, Keeping me up to date with all viewing activities and advising me of next steps etc. He kept both landlord and tenants interests in mind when communicating. Wonderful service from Monty and I would definitely recommend him for any letting requirements
Shilpa · 24 October 2022
Agent replied · 23 October 2024
Hi Shipla, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI couldn’t give Taylor a bigger thank you for delivering me an excellent tenant, achieving more rent than I’d even asked for!
Chancellors found me a tenant within 3 days of my property going on the market, I’d definitely recommend them to anyone looking to rent their properties.
Johnny · 24 October 2023
Agent replied · 23 October 2024
Thank you Johnny for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleIt was absolute pleasure to work out a property renting with Dennise in chancellors. He was friendly, very informative and showed us a very good property. He provided us guidance and supported alot. Thank you chancellors.
Uditha · 26 May 2024
Agent replied · 23 October 2024
Thank you Uditha for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleWe had a booking confirmed to view a property at 11:30. At 11:40 we called and were told the agent had already left to come to the flat (and a confirmation of our 11:30 slot), a ~9 minute drive away. Twenty minutes later they still didn’t show and hung up when we called to ask when they would show. Thoroughly disappointingNegativeResponsiveness
Netanel · 24 October 2021
Agent replied · 23 October 2024
Thank you for bringing this to our attention Netanel, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
★★★★★ 1/5
GoogleConstantly cancelling valuations on the day despite scheduling in advance. Seems like they don’t want business. Go elsewhere so your time isn’t wasted.
O · 25 September 2024
Agent replied · 23 October 2024
Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk.
Many thanks.
★★★★★ 5/5
GoogleThe service was really good efficent and well planed quick to respond callum was very helpful and a proffesional when dealing with me he is an asset
Dulith · 26 May 2024
Agent replied · 23 October 2024
Thank you Dulith for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleVery professional efficient and informative
Glad to do business with Sam and Callum
Will use this estate agent again
Anna · 25 September 2024
Agent replied · 23 October 2024
Thank you anna for giving our Chancellors - Stanmore Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
TrustpilotGreat service
Great service from James - very helpful and easy to contact to discuss any issues
Mr · 26 November 2025
★★★★★ 5/5
GoogleI would like to say a massive thank you to Reece O , has personally taken time to find me a property on a road that I have always wanted to move to and now going through the house purchase process. Thank you very much would highly recommend
Raj · 25 October 2018
★★★★★ 5/5
GoogleSo very lucky to have met Taylor from Chancellors. He has been so helpful and kind throughout the entire process and always willing to go the extra mile. Highly recommended
Narissa · 28 November 2023
Agent replied · 23 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleDealt with mr Callum and heather received a wonderful customer service deserves 5 stars 🌟 …
Reshad · 26 August 2024
Agent replied · 23 October 2024
Dear Reshad Bakhtani,
Thank you very much for taking the time to share your experience with … More
★★★★★ 5/5
GoogleTaylor thanks again for your help, really friendly and has a sense of urgency. 5/5 great agency that doesn't waste your time. Highly recommend. Professional and efficient.
Mo · 27 January 2024
Agent replied · 23 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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