5/5
GoogleNew Duplex Flat , Fully Managed Service, Let within a short time of instructions, Excellent Service from Joshua Ambursley and the lettings team Well Done and Thank you
Trusted Agent profile · Kingston upon Thames
Chancellors Surbiton reviews in Kingston upon Thames
★★★★★
304 reviews across 2 platforms
1-5 St Mark's Hill, Surbiton, KT6 4LH, Kingston upon Thames, KT6 4LH
Chancellors's office in Kingston upon Thames, at 1-5 St Mark's Hill, is rated 4.3 out of 5 across 304 reviews on two platforms, including 160 Google reviews rated 4.1.
Reviews
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
Google1/5
GoogleThe worst ever got daylight rrobed by this agency were playing me along took my money won't give them back the worst ever the manager was not helpuf no one was don't bother going in on here they are much better agency's than this. This one is terrible customer service unhelfull staff
1/5
GoogleUnbelievably rude and discriminatory staff especially the manager also aggressive,do yourself a favor never go there!
Agent replied · 23 October 2024
Hi Simon, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
1/5
GoogleWorst estate agents I have come across in several years. Very unreliable and unresponsive.
Agent replied · 23 October 2024
Hello, we are sorry to read of your concerns. Please could you contact us at seniorsupport@chancellors.co.uk with the details so that I can investigate this for you? Many thanks.
5/5
GoogleI would like to rate Mr Thomas Potter 5 stars rate, Mr Potter helped us understand the area, the value of the house, the most important thing is he made the deal happen. Brilliant service, we have nothing to say, but BIG THANK YOU!
5/5
GoogleFantastic from first minute till the last. So informative from first phone and extremely polite and response times impeccable. Would highly recommend as selling my house was made as easy as it comes and that was all down to the fantastic service this estate agent offered.
5/5
TrustpilotEthan was lovely and very helpful.
Rating only, no written review.
5/5
TrustpilotHe was great.
1/5
TrustpilotShysters.
5/5
GoogleHad a viewing with Mr. Tang last week, he was on time, polite and had a load of alternatives ready incase we wanted to look at other viewings. absolutely great experience. highly recommend!
4/5
GoogleVery efficient and Jake Hennessey, when he took over dealing with me was also efficient, friendly and good to deal with. The marketing of my property was good with a steady flow of applicants and I recommend them.
5/5
TrustpilotReally good experience
Rating only, no written review.
5/5
TrustpilotLaura was very helpful
Rating only, no written review.
5/5
TrustpilotGreat service
Rating only, no written review.
Agent replied · 24 June 2026
Thankyou for your review. We appreciate your kind words.
5/5
TrustpilotJulia was fantastic
Rating only, no written review.
Agent replied · 24 June 2026
Thankyou for your review. We appreciate your kind words.
5/5
TrustpilotStaff are very helpful and friendly.
Rating only, no written review.
Agent replied · 24 June 2026
We're glad you enjoyed your experience. We appreciate your feedback.
5/5
GoogleGreat estate agents. We had Monty help with some of our viewings. Great guy. Very knowledgable and gave us great honest answers to our questions. Would definitely recommend.
5/5
Trustpilot⭐⭐⭐⭐⭐ Great communication
⭐⭐⭐⭐⭐
Agent replied · 28 May 2026
We are so pleased to hear you had such a positive experience from start to finish. It's wonderful that our team provided excellent service and clear communication, understanding your family's needs. We appreciate your recommendation!
5/5
GoogleHighly professional experience from Monty Tang. Polite and prompt, had a great level of knowledge and understanding, really took the time to deal with my request.
5/5
GoogleReally pleased. Reece, one of the agents there gave me huge insight into the current market and found me a buyer over and above the agreed asking price. Happy Days!
5/5
GoogleVery good service prompt and reliable in property market, very helpful staff specially Mr Abbas. one of the best estate agents in stanmore area I will prefer to use their services again.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you so much for taking the time to rate us five stars! We really appreciate it and are thrilled that you had a great experience working with our team at Chancellors Estate Agents. If you ever need any assistance in the future with buying, selling, or renting property, we would be more than happy to help you again. Thanks again for choosing us!
5/5
GoogleGreat professional team run by Mark. Great communication throughout the process and brought a good number of viewings to my property. Would happily use them again. Great job guys
5/5
GoogleVery professional and swift in response (mr Tang immediately emailed through information/forms needed after our call). Very knowledgeable and good customer service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Surbiton
How many reviews does Chancellors Surbiton have?
Chancellors's Kingston upon Thames office has 304 reviews across two platforms: 160 on Google, 144 on Trustpilot (across the whole business).
What is Chancellors Surbiton's rating?
Chancellors Surbiton is rated 4.3 out of 5 across all 304 reviews, and 4.1 out of 5 on Google from 160 reviews.
Where is Chancellors's Kingston upon Thames office?
Chancellors Surbiton, 1-5 St Mark's Hill, Surbiton, KT6 4LH, Kingston upon Thames, KT6 4LH.
