Every review we hold for the King's Lynn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSuzie is a brilliant lady who helps you to the Nth degree!!!! Have rented from this company twice and would ALWAYS use them. Have experienced other companies and not one is a patch on this company!!! Brilliant!!! thoroughly recommend to ANYBODY!!!! A*********
Danielle · 11 December 2012
★★★★★ 5/5
GoogleFast and responsive agent, I have dealt with them on numerous occasions on both the sales and letting side and have always been impressed with their professional and friendly service
LOuise · 30 June 2023
Agent replied · 30 July 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbbott’s have been nothing but amazing! They went above and beyond for us when we were searching for a place and they went above and beyond to help us get into the place have never had this kind of experience with another estate agents recommend highly!PositiveResponsiveness, Quality, Professionalism, Value
Ashlea · 25 August 2020
Agent replied · 30 July 2023
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleBrilliant agency. Cannot recommend enough. I have used them for years and will always continue to do so. The lettings team Kerrie, Lynsey and suzie are spot on!
Sean · 30 June 2023
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAvoid at all costs!!! My mother moved out two month ago from the flat and they still haven't returned the deposit. They either ignore your calls, tells you that they are busy or their computer broke. It's a joke!
Been calling them daily, they have an excuse for everything. Appalling service
Egle · 31 July 2019
Agent replied
Hi Egle,
thank you for taking the time to write to us. So we can look further into your experience, please do get in contact with us at review@countrywide.co.uk
Best wishes
Emma.
★★★★★ 5/5
GoogleThe lettings team,were so helpful and friendly during the whole process. We viewed the property and had the keys for it within two weeks. The team were amazing and we couldn't have wished for a better experience
Kevin · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy lindsay was so helpful and made things so easy would recommend her to people
Pat · 21 March 2024
Agent replied · 19 June 2024
Thanks for the wonderful 5* review and recommendation Pat Carter! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently let my property through Abbotts, Kings Lynn. The staff there have been immensely supportive and helpful throughout the whole process and I have been encouraged by their enthusiasm and professionalism. I would recommend them without reservation if you are looking to let a property in North West Norfolk.
Victoria · 13 June 2019
Agent replied
Thanks Kay for your kind words and recommendation. Best wishes, Mark
★★★★★ 1/5
GoogleWORST EVER ESTATE AGENT. THE SERVICE THEY PROVIDE IS DISGUSTING. THEY OVERPRICE THEIR PROPERTIES TO GET YOUR CUSTOM AND THEN REEUCE THE PRICE BECAUSE THEY CAN'T DO THEIR JOBS TO SELL IT.
AVOID AT ALL COSTS.
Dale · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbbott’s have been nothing but amazing! They went above and beyond for us when we were searching for a place and they went above and beyond to help us get into the place have never had this kind of experience with another estate agents recommend highly!
Ashlea · 11 September 2020
Agent replied
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAbbots have been absolutely fantastic. We have been in touch with Lynsey who has made the moving in process extremely easy and has readily been on hand to answer any of our queries.PositiveResponsiveness, Professionalism
Kerry · 25 August 2022
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaniella from the King's Lynn office was absolutely amazing when we moved out of our rented property at the end of last year. We had just had a baby and she was so understanding and helpful.
Would highly recommend renting through her again - an absolute pleasure!
Jacob · 25 February 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleReally great service from lettings agents. Friendly and helpful.
Leanne · 29 May 2024
Agent replied · 19 June 2024
Thank you Leanne for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe lady that valued the home was professional, explained everything clearly and wasn't at all pushy.
Kassyanne · 24 December 2023
Agent replied · 23 December 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google3 years ago Abbotts Countrywide sold our house with only 1 viewing! Great. We would recommend this company to anyone. We are now ready to move again and didn't hesitate to use them again. They have already done 2 viewings. Keep up the great work Abbotts.
Chantal · 26 October 2019
Agent replied
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
★★★★★ 5/5
GoogleAnother amazing service from Gemma and Lynsey. Turned around our second let in 1 week!!! You will not get a more professional and efficient service and I would not use anyone else. Thanks again #superteamPositiveResponsiveness, Quality, Professionalism, Value
Ian · 25 August 2021
Agent replied
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter using other agents in the past and speaking to prospective new agents in the view of changing because of poor service, i'm so glad i went with Abbotts Kings Lynn, professional, enthusiastic and great communication. 5 star Service Thanks!
Kevin · 1 April 2021
Agent replied
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLetting Agents worked extremely hard ensuring that new tenants were found quickly. Good communication, support and fair negotiation terms.
David · 30 June 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKerrie & Lyndsey at Abbotts helped find tenants for my house. Communication was great and the process was easy. I would highly recommend. Thank you
Dandd · 2 December 2022
Agent replied · 30 July 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI found the team at Abbotts to be very professional and helpful. They found a buyer very quickly. Would not hesitate to recommend.
Shane · 31 January 2023
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAbsolutely useless with terrible customer service, after sending two emails and calling countless times with no answer I gave up enquirying about a property.. Very disappointing :(
Stan · 3 September 2022
Agent replied · 30 July 2023
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery unfriendly and unhelpful people over the phone. Zero interest and one word answers. No response to my emails. Very disappointing because i am new in the area and i had hoped to work with this company. Oh well.
Connie · 6 January 2020
Agent replied
Hi Connie,
I am sorry you feel this way, however, I would like to invite you to contact us via review@countrywide.co.uk. to allow us to understand further your rating and comments. Kind regards, Scott (Customer Relations Team)
★★★★★ 5/5
GoogleI have found Abbotts in King's Lynn to be a very good estate agency. The staff were realistic in recommending a good price for my house and enthusiastic in finding a suitable buyer. I would recommend Abbotts for selling houses.
Alan · 14 April 2019
Agent replied
Thank you Alan for your glowing 5* review! I will of course make sure your kind words are forwarded to the whole Abbotts team in King's Lynn. Best wishes, Scott
★★★★★ 5/5
GoogleThe lady that valued the home was professional, explained everything clearly and wasn't at all pushy.
Wecansee · 31 May 2023
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.