Every review we hold for the King's Lynn office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleStay away from these if you want to rent your property. False promises. Countless lies. A company that is driving by commission.
Ben · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaniella at Abbott’s was very friendly and helpful. She had a very kind personality and all of the other office staff were so polite and helpful, great communication. thank you 😊 …
Janice · 30 July 2020
Agent replied
Hi Janice! Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Amy.
★★★★★ 3/5
GoogleMixed experiences with Abbotts as a whole, but since Rebecca Carse took over as our property manager, things have been much smoother. Very attentive and friendly, nothing seems too much trouble!
Amy · 31 July 2019
Agent replied · 30 July 2023
Amy, I am sorry that your experience was not as expected to start, however, I am delighted to read that Rebecca has made amends for this. Please get in touch if there is anything we can do or address at review@countrywide.co.uk
Kindest regards, Mark
★★★★★ 5/5
GoogleGemma, the property manager who I liaise with, is very efficient, professional and responds in a timely manner. I believe Abbotts look after tenants and landlords in an equitable and fair matter.
Catherine · 10 December 2018
Agent replied
Thank you Catherine, i will share this review with Gemma and the management team.
Kind regards, Sarah
★★★★★ 3/5
GoogleMixed experiences with Abbotts as a whole, but since Rebecca Carse took over as our property manager, things have been much smoother. Very attentive and friendly, nothing seems too much trouble!
Amy · 13 June 2019
Agent replied
Amy, I am sorry that your experience was not as expected to start, however, I am delighted to read that Rebecca has made amends for this. Please get in touch if there is anything we can do or address at review@countrywide.co.uk
Kindest regards, Mark
★★★★★ 5/5
GoogleVery pleased with their excellent service, knowledgeable and friendly staff helping me find a suitable property.
Terry · 30 July 2022
Agent replied · 30 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from a professional and helpful team. We look forward to you continuing to provide you high standards of service as you manage our letting . Many Thanks.
Jack · 15 March 2019
Agent replied
Thank you Jack for your 5* review of our Abbotts' Lettings team. Kind regards, Scott
★★★★★ 5/5
GoogleVery professional staff. Used now for over a year and found to be an excellent servicePositiveResponsiveness, Quality, Professionalism, Value
Kim · 20 June 2021
Agent replied · 19 June 2024
Thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely excellent service! A very friendly and professional team who managed to turnaround viewing to occupation in record time, even over the Xmas holidays. Highly recommended.
Gary · 13 February 2019
Agent replied
Thank you Gary for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
★★★★★ 5/5
GoogleVery satisfied, received very good service, everything was done very professionally, all our questions was answered quick. Thank you so much all staff in Abbott’s
Bobocu · 15 March 2019
Agent replied
Thank you Bobocu for your wonderful 5* review! As always, it is great to read that our local Abbotts Countrywide team have provided you with an excellent experience. Best wishes, Lucy.
★★★★★ 5/5
GoogleExcellent service, especially from suzie, I had to move from great Yarmouth to kings lynn, and suzie was very supportive, Thankyou
Jan · 10 November 2019
Agent replied
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Lucy
★★★★★ 1/5
GoogleAvoid at all cost!!!NegativeResponsiveness, Quality, Professionalism, Value
Laima · 25 August 2022
Agent replied · 30 July 2023
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful and approachable staff
Carolyn · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThe worst agency never seen more rude people than why works there never give a solution
Matilda · 3 July 2020
Agent replied
Hi Matilda, I am sorry you felt this way. If you have further details and wish to discuss further, please contact us via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleI had a lady called Lynsey she was so lovely when she came to do property check very helpful.
Lisa · 15 March 2019
Agent replied
Thank you Lisa for taking the time to leave kind words and a 5* review. Best wishes, Mark
★★★★★ 5/5
GoogleReally helpful and friendly, everything organised quickly and efficiently. Best letting agent I have had yet! Thank you
Nicky · 22 August 2019
Agent replied
Hi Nicky, thanks for leaving your kind review, so happy the team at Abbotts were of great assistance. Kind regards, Mark
★★★★★ 5/5
GoogleExcellent customer service from Lynsey when I popped into the office to enquire about properties to rent
Leeann · 14 December 2019
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
GoogleReally helpful and friendly, everything organised quickly and efficiently. Best letting agent I have had yet! Thank you
Nicky · 15 March 2019
Agent replied
Hi Nicky, thanks for leaving your kind review, so happy the team at Abbotts were of great assistance. Kind regards, Mark
★★★★★ 5/5
GoogleAmazing service from Daniella in lettings, very helpful, polite, informative and well presented
Mark-Dawn · 4 December 2019
Agent replied
Thank you for taking the time to leave us your kind comments. I will make sure the local team are made aware of your 5* review! Best wishes, Amy.
★★★★★ 5/5
GoogleVery nice staff and excellent service couldn’t fault in any way!
Darren · 24 October 2019
Agent replied
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
★★★★★ 1/5
GoogleNever call back,never responded to emails just down right rudeness all round
Stacey · 13 February 2019
Agent replied
Thank you Tracey for taking the time to leave us feedback. I am really sorry to read of your experience with us Tracey. Customer feedback is very important to us. Please can you email us at review@countrywide.co.uk to discus your experience with us further. Kind regards, Lucy.
★★★★★ 2/5
GoogleHaven't used them much, because after you viewed one property, they will call you again and again, about 3-4 times a day to offer you something else. Faced it when was looking for property to let and also when buying as well. it gets very annoying
Natalja · 10 December 2016
★★★★★ 4/5
GoogleThank you for sorting out this misunderstanding.PositiveResponsiveness
Armis · 20 June 2020
Agent replied · 19 June 2024
Hi Armis, Please contact us via review@countrywide.co.uk with further details so that we can look into this for you. Kind regards, Stay safe, Scott @ Customer Relations
★★★★★ 4/5
GoogleFriendly staff and always willing to help .
Vanessa · 26 November 2019
Agent replied
Thanks for the great 5* review, kind regards, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
