Every review we hold for the Kings Langley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience with Castles from start to finish.
James was helpful , understanding and exceptionally good at listening to your needs and acting on them.
My partner and I were very impressed with the level of service James provided. We would highly recommend.
Akapture · 18 July 2023
★★★★★ 5/5
GoogleWould highly recommend Castles. Matt and the team have been fantastic to deal with from the start and gone above and beyond to deliver what they said they would.
Highly driven and great communicators
Joe · 16 April 2024
★★★★★ 5/5
GoogleWe have had a great experience with Castle so far. Matt Hooton has been super helpful and his commutation has been great throughout. We are really pleased we chose Castles! :) Highly recommend!!
Paige · 16 April 2024
★★★★★ 5/5
GoogleJames has been overseeing the sale of my house. It has not been a easy journey but James has always found time to listen and talk through various problems.
Very supportive and encouraging.
John · 16 April 2024
★★★★★ 5/5
GoogleExcellent service and dedication to my needs. Very responsive and nothing was too much trouble for Sarah. Highly recommend!!
Margaret · 15 April 2026
★★★★★ 5/5
FacebookCastles : the best estate agents there are in Hemel Hempstead (if not Hertfordshire) bar none. Simon pulled out all the stops to find us the house that fitted our wish list - just when we started to think that such a house didn't exist! Sam worked tirelessly throughout the sale and purchase process to ensure that everything happened - and this was no easy feat. Simon, Sam and all the Castles team are committed, customer focussed, caring, always return telephone calls, genuine, honest and go the extra mile as standard. We cannot recommend them highly enough. If I were to move again, I would not even consider using another estate agent. Thanks to all at Castles for their considerable help.
Sheila · 16 December 2020
Agent replied · 27 November 2025
Thank you so much!❤️
★★★★★ 5/5
GoogleA beautiful, little odd property that was perfectly suited for me and my partner came up and with in 24 hours Matt H. squeezed us in for an evening viewing. Wanting to also see the property in the daylight, Matt managed to get us access under short notice. Our offer, his communication around next steps, negotiations and all the intimidating parts of buying went very smooth. we have taken Castles advice on mortgages and solicitors, aiding in a very streamlined process. Looking forward to exchanging and moving in to our dreamy home!
Stevie · 16 April 2024
★★★★★ 5/5
GoogleI would like to take this opportunity to thank James Lund for his exceptional customer service and upmost professionalism in dealing with our sale I would gladly work with him again …
Darryl · 16 April 2024
★★★★★ 5/5
GoogleIt was very pleasant experience having castles round to value our home. They had do so much back ground work before they arrived ,finding similar properties for comparison. I was most impressed with them both and will definitely use them again when needed
They made use feel so at ease, they were like friends within minutes
Ian · 16 April 2025
★★★★★ 5/5
GoogleMatt is extremely professional and has a wealth of experience within the housing market. Matts valuation of our property was thorough and detailed, backed up with research and market analysis. I would strongly advise using Matt at Castles Estate Agents for your next move.
Nectar · 13 June 2023
★★★★★ 5/5
GoogleMatt at Castles has provided us with the most fantastic service helping us in the search for our new home. We have found the whole team at Castles to be dedicated, attentive, always helpful and friendly. We wouldn't hesitate to recommend Castles as an Estate Agent. Thank you for all you have done for us!
Nikki · 16 April 2025
★★★★★ 5/5
GoogleMatt has been brilliant finding the right properties for me to view, sharing ideas as to how I can make each one work. He has always been very keen and particular about the houses he has showed me. Think he will go far!
Laura · 13 June 2023
★★★★★ 5/5
GoogleJames Lund helped us buy our first home, and he was always helpful and professional, and made sure we got it over the line before our deadline despite some setbacks.
I am thankful for his updates and would recommend him, thank you James!
Gianni · 13 June 2023
★★★★★ 5/5
GoogleMatt was very helpful and knowledgeable.
Jay · 16 April 2025
★★★★★ 5/5
GoogleLouise Dunn was nothing short of fantastic, helpful, friendly, and personable. Extremely proffesional and happy to give you any advice you need, any time. Thank you.
Dan · 16 April 2024
★★★★★ 5/5
FacebookI would highly recommend Castles and would absolutely use them again. They were professional and went above and beyond to help me with the purchase of my house.
I want to say a special thank you to Sam she was really amazing and if it wasn't for her the chain wouldn't have come together.
Thanks again all, you are a great team of people
Donna · 14 October 2017
★★★★★ 5/5
GoogleMatt was really helpful, professional and informative as we searched a new area for a potential new first home. Highly recommend.
Joseph · 27 June 2024
★★★★★ 5/5
GoogleMatt came to our property and he was very professional. Matt did a lot of research and knew a lot about our property before stepping foot in our house. Very helpful and good tips to maximise price. No pushy pitch which was a huge relief. Good work Matt
Beverly · 16 April 2025
★★★★★ 5/5
GoogleViewed a property with Matt from Castle. He was particularly friendly and was happy to answer any questions. Unfortunately, we didn't go for the house, however, he's since been in contact to see whether he can support. Would recommend!
Jack · 16 April 2024
Agent replied · 12 June 2024
Thanks Jack, it’s great to hear your positive experience with Matt, who strives to deliver an excellent experience to his clients.
★★★★★ 5/5
GoogleCastles were exceptionally helpful and professional. They provided useful advice and had an extensive knowledge of the property market. The agent I dealt with, Matt, was very pleasant and personable. I was very impressed with his enthusiasm and knowledge.
Alan · 16 July 2025
★★★★★ 5/5
GoogleI have had Lewis dealing with my purchase and my sale of my house, he has been fantastic, nothing is to much trouble and he will alway try his best to help . I am very happy and would definitely use him
Again in the further
Anna · 16 April 2025
★★★★★ 5/5
GoogleI didn’t use James for the sale of our property as we have a relative who is an estate agent but contacted James about a property to buy. He remained very attentive without being pushy, and made sure to let us know about properties he thought suited our search profile . He always called rather than just emailing irrelevant property’s details, to discuss whether or not they were of interest. From my dealings with him I would recommend him
Lynn · 17 August 2023
★★★★★ 5/5
GoogleJames Lund was extremely polite, professional and helpful from our first interaction - and helped throughout the process with updates on every step of buying the perfect first home! Thank you James!
Estelle · 13 June 2023
★★★★★ 1/5
GoogleAvoid this agency at all costs. People I know ended up without money or a place to live. They make easy money off others’ misfortune.
Noriv · 27 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.