Trusted Agent profile · Keyworth

Royston and Lund Estate Agents Keyworth reviews

4.9

★★★★★ Excellent

228 reviews across 3 platforms

7 The Square, Keyworth, NG12 5JT

Royston and Lund Estate Agents's office in Keyworth, at 7 The Square, is rated 4.9 out of 5 across 228 reviews on three platforms, including 165 Google reviews rated 5.0.

Google logo

5.0 / 5

165

Reviews on Google

This office

Facebook logo

4.8 / 5

53

Reviews on Facebook

Business-wide

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Keyworth office, from every platform, shown as written. First names only.

5/5

Google

Matt at the Keyworth office provided an excellent service from start to finish when we purchased our new property. He did everything within his power to help our transaction complete as smoothly as possible, often going above and beyond. The rest of the staff were always a pleasure to deal with when Matt was not available. Highly recommended.PositiveResponsiveness, Professionalism

Steven · 24 August 2021

5/5

Facebook

Dealing with Roystun & Lund for the purchase of my first property & cannot recommend enough, Samantha Simkins in particular ensured I understood each of my options and was extremely accommodating to the circumstances I presented to the estate agents & made a process in which I was told can be quite a lot of hassle go as smoothly as possible. Very quick responses to even the smallest of queries and also small touches to show they care about their customers as well. Not only did they do all this but also in the current global conditions, absolutely faultless!

Bradley · 5 June 2020

Agent replied · 22 February 2025

We cant wait to congratulate you on the day of completion 🥳 We are sure it will come around quickly😁🏡

5/5

Facebook

Dealing with Roystun & Lund for the purchase of my first property & cannot recommend enough, Samantha Simkins in particular ensured I understood each of my options and was extremely accommodating to the circumstances I presented to the estate agents & made a process in which I was told can be quite a lot of hassle go as smoothly as possible. Very quick responses to even the smallest of queries and also small touches to show they care about their customers as well. Not only did they do all this but also in the current global conditions, absolutely faultless!

Bradley · 5 June 2020

Agent replied · 22 April 2026

We cant wait to congratulate you on the day of completion 🥳 We are sure it will come around quickly😁🏡

5/5

Google

At times the processes of both Sale and Purchase hit rocky moments but Samantha was always available to use her expertise and experience to help smooth out the glitches.

Paul · 22 February 2024

5/5

Google

I was looked after so well. Matthew and Sarah were the leads and worked hard to make it easy for me. In fact the whole office have got something really right, able to support each other. Great and recommended.

Jack · 22 June 2023

5/5

Facebook

We changed to R&L after poor service from another agent and the difference was vast. R&L communicated very well throughout the whole process, including simultaneous comms with joint owners. They also pushed others in the process to keep things moving, including (politely) chasing me to get forms filled. A really first rate service. Thank you to Natasha and the team.

Garrie · 3 February 2020

5/5

Facebook

R&L acted for the family recently on the sale of our late mother's home. The service we received throughout was excellent and I would particularly single out Natasha who communicated and took the lead throughout the whole process. She was friendly, very patient, sensitive to our needs and to our buyer, keeping us all fully informed at every stage. Based on my experience I would have no hesitation recommending R&L to other potential vendors. :)

Richard · 24 September 2019

Agent replied · 22 February 2025

Thank you for your kind comments. We are so pleased you were happy with our service and your feedback is much appreciated. Wishing you all the best for the future.😊

5/5

Google

We received a fantastic service from Matthew Powell and Sarah Cather when we sold our home with Royston and Lund. They were very professional and took care of everything including the viewings, we had around 40 so we're very grateful. We couldn't recommend them highly enough. Simon and Donna Catley

Simon · 22 June 2023

Agent replied · 21 June 2024

Thanks Donna & Simon, it was a pleasure working with you and we hope you're all settled and happy in your new home. Matt & the team at R&L Keyworth

5/5

Facebook

Brilliant service from Lettings today. Reported a problem with cooker and within 2 hrs of contacting Paul today it's been fixed. Special thanks to Steve, the contractor who came straight out. We rarely have any problems but each time this year we have had a need to contact the Lettings dept. the service has always been great. Thank you.

Mandy · 29 September 2017

4/5

Google

As a first time buyer, both my partner and I were very impressed with how Royston & Lund dealt with our complicated house purchase. We dealt with Matt Powell from the Keyworth office and he was exemplary in how he diligently managed all the parties involved.PositiveResponsiveness, Quality, Professionalism, Value

Elliot · 24 August 2021

5/5

Google

Big thank you to Matt at Royston & Lund for all the help he gave us during our house sale. He was always there to help with any queries we had, kept us updated & certainly helped to push things along at the end. Highly recommended!PositiveProfessionalism

Martyn · 22 June 2021

5/5

Google

The team have been superb throughout, from valuation through to completion. We both sold and bought through them. They have always been really responsive when I've needed to contact them and have done a good job organising the viewings to minimise distruptions. Absolutely no complaints, they've been great.

Beth · 13 January 2025

5/5

Google

Having doubts/trouble trying to decide which estate agents to go with?? Look no further...R&L all the way! Matt, Sam,Sarah and Jake all a genuine friendly proffessional team. Kept me updated regularly and had to worked hard with a tricky buyers conveyancer! Recommend 💯 % …

Cathy · 22 June 2023

Agent replied · 21 June 2024

Really appreciate you taking the time to leave a review, it was pleasure working with you. Sarah, Matt, Jake & Sam

5/5

Facebook

I would highly recommend Royston & lund to all my friends and family. Sam in particular is an absolute star and really does go above and beyond! I am genuinely going to miss her! She made what is known to be a very stressful time, very smooth and calm! We did have a few hiccups but due to Sam I knew I was in safe hands!! Xx

Danielle · 29 November 2019

Agent replied · 22 April 2026

Thank you so much for your kind comments and we are very delighted to hear how pleased you were with our service from our team and especially from Samantha👏. We wish you all the best in your new home☺️🍾🏠

5/5

Google

We recently completed with our house purchase with the support of Matt. He was professional and supportive throughout by keeping in touch and put out minds at ease through what is a difficult period. I would highly recommend Roystom & Lund estate agents.PositiveResponsiveness, Professionalism

L · 24 August 2021

5/5

Google

Good service throughout our house purchase

Coleen · 16 March 2026

5/5

Google

A big thanks to Matt at Royston & Lund who has been excellent throughout the sale of our house. He and the team have been professional and personable, and I have no hesitation recommending them to anyone considering selling their home.PositiveResponsiveness, Quality, Professionalism, Value

Joseph · 22 June 2021

5/5

Google

A very professional and personable service from the team in Keyworth. Great attention to detail and a realistic valuation ensured an incredibly quick sale. The office then chased things through to completion in a very organised and efficient manner. Would highly recommend.

Tom · 22 June 2023

Agent replied · 21 June 2024

Hi Tom, A pleasure as always, thank you for taking the time to leave us a review. Matt & the team at R&L Keyworth

5/5

Facebook

Buying our property was a very easy process using Royston and Lund. Fantastic professional service from start to finish. Sam is a absolute credit to them as nothing was to much trouble. She went out of her way to help and guide us through the process. Huge thank you.

Rachel · 24 January 2019

5/5

Facebook

I let my property with Stephanie, Louise and the rest of the lettings team for over 18 years, and they have been absolutely ‘beyond the call of duty’ for all that time - prompt, polite, friendly, clear, up to date with legal and regulatory advice, practical on borderline issues and basically utterly brilliant! I’ve no vested interest at all. Top drawer. Andy G

Andy · 23 September 2019

Agent replied · 22 February 2025

Thank you for such a lovely review. It has been a pleasure working for you as your managing agent for the past 18 years. Its great to hear we are successful in our business relationships.

5/5

Google

Matt Sarah Harry and all the team are simply the best. They are always contactable and will do everything in their power to make sure your move goes as smoothly as possible. I cannot recommend them highly enough. Make the right choice and choose them.

Denise · 14 December 2024

5/5

Google

I recently sold my house in Keyworth, and was impressed by the service and attention provided personally by Matthew Powell the manager and by Sarah who handled my sale. I immediately recommended them to a friend who also was delighted.

Neil · 22 June 2023

Agent replied · 21 June 2024

Hi Neil, Thanks so much for taking the time to leave us a review, it was a pleasure to work with you and wishing you all the best in your new home. Matt & the team at R&L Keyworth

5/5

Google

The staff at the Keyworth Branch were very helpful all through the process of purchasing our new property and nothing was too much trouble. A well run office by their manager Mathew PowellPositiveResponsiveness, Professionalism

Sue · 22 June 2022

5/5

Google

Royston & Lund have been professional and supportive throughout the purchase of my property. I am grateful for the team's hard work and professionalism in negotiating a transaction and keeping me informed throughout. Excellent work and highly recommended.

Mark · 27 July 2023

Agent replied · 21 June 2024

Hi Mark, it was pleasure working with you guys and thanks so much for taking the time to leave us a review, we really appreciate it. Hope you're all settled in to your new home. Best Wishes, Matt & the team at R&L Keyworth

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