Every review we hold for the Keyworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookOur experience with Royston and Lund was with the wonderful Samantha Simkins. From the very start she was on hand to answer all of our queries and worked tirelessly on our behalf to make sure everything went through as smoothly as possible. Nothing was too much trouble and even after we had exchanged and had a few problems she knew exactly who to contact to resolve. She was always quick to reply and kept us informed every step of the way. That communication helped get us through what was a really stressful 4 months (none of it Samantha's fault may I add!) I cannot recommend her and in turn Royston and Lund as even from our initial enquiry the rest of the staff where a fount of knowledge and advice and messages were always passed along quickly. I would heartily recommend them again. 5 stars!
Kelly · 15 October 2018
★★★★★ 5/5
FacebookFriendly and reliable staff team who are always willing to assist when required. Especially Sam Simkins who managed our sale, she was always reliable and helpful.
Rebecca · 22 December 2020
★★★★★ 5/5
GoogleSarah and Matt and the rest of the team at the Keyworth office were excellent throughout the selling process from valuation to completion - offering a professional and friendly service throughout. Would recommend.
Neil · 24 September 2024
★★★★★ 5/5
FacebookWe recently used Royston and Lund to sell our property and they were faultless from start to finish. It was so refreshing to always get through to someone every time I called! Our Sales Negotiator, Matt, was excellent and always kept us informed throughout the process. Most importantly for he us, he never put pressure on us to find a property once we had sold ours and struggled to find one we wanted to buy. I wouldn't hesitate to recommend their services!
Jennifer · 28 July 2017
★★★★★ 5/5
GoogleAn excellent service given by Harry Matt and Sarah. Good advice and always willing to help out with any extra paperwork.
Stephen · 15 February 2025
★★★★★ 5/5
FacebookI can't praise Samantha enough. These are tough times to be selling property, particularly when everything ground to halt during lockdown. R & L were complete professionals from start to finish and the level of communication and reporting was so much better than other agents we have dealt with. Samantha's energy, enthusiasm and tenacity made the whole process far less stressful than it could have been. Thank you Royston & Lund.
Jane · 19 October 2020
★★★★★ 5/5
FacebookGreat service and excellent advice from Steve and the R&L team, especially Samantha who went above and beyond to keep us updated on the progress of our sale.
Steve · 22 July 2017
★★★★★ 5/5
GoogleExcellent service from the initial valuation, dealing with both parties and keeping the sale on track. Highly recommend.
Rob · 22 June 2023
Agent replied · 21 June 2024
It was a pleasure working with you both and really appreciate you taking the time to leave us a review.
Matt & the team at R&L Keyworth
★★★★★ 5/5
FacebookI have been very pleased with the service from Royston & Lund for the sale and purchase of my new house. Special thanks to Val, Samantha and Liz
Alanna · 15 January 2017
★★★★★ 5/5
FacebookNatasha in the West Bridgford office is a fantastic asset to the company. Even though my sale fell through just before the final furlong, she did everything she could (and more) to help and always kept me informed.
Jan · 6 November 2019
Agent replied · 22 February 2025
Thank you for your kind comments and we will look forward to working with you again in the future😊
★★★★★ 5/5
FacebookExcellent service! So kind and supportive, i sold my house very quickly and easily! Thanks to Samantha Simkins, she's so nice!!
Hank · 3 March 2020
★★★★★ 5/5
GoogleRoyston & Lund team are amazing, We got an offer just one day after joining them. Matt and Vicki at Keyworth where always available to talk to. Kept us updated on how things were working out. And still gave us the support when we had problems with our mortgage. It's also reassuring to know they are in the village. Keep up the good work.PositiveProfessionalism
Karl · 22 June 2021
★★★★★ 5/5
GooglePurchased a property and can’t fault them - local - knowledgable and friendly - also more importantly - they answer the phone and reply to emails quickly - made my life so much easier - thanks :)
Tom · 22 February 2024
★★★★★ 5/5
GoogleExcellent service from all the staff at Royston & Lund Keyworth but a special thankyou to Matt Powell for going above and beyond in not only our house sale but also the purchase of our new home. Appreciate all the effort which went into pulling this off.
Steve · 22 June 2023
★★★★★ 5/5
GoogleSuper efficient estate agents who I would have no hesitation in recommending to others
Peter · 22 June 2023
Agent replied · 21 June 2024
It's been a pleasure working for you Pete, thank you for taking the leave us a review.
Best Wishes,
Matt & the team at R&L Keyworth
★★★★★ 5/5
GoogleA clear understanding of market conditions and customers requirements. Friendly and helpful advice .
Marv · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to leave us a review, it is much appreciated.
Sarah & the team at R&L Keyworth
★★★★★ 5/5
FacebookLovely staff, really helpful, always on the end of the phone when I needed them! Big thanks to Matt in particular, cheers!
Charlie · 14 July 2017
★★★★★ 5/5
FacebookMy wife and I recently used Royston Lund to sell my parents house in a southern suburb of Nottingham and they were - by a VERY long way the best we have ever used. And we have used many, many estate agents both in the UK and France. None, however, have come close to Royston Lund for their professional, friendly and effective service - we recommend them without reservation.
Robert · 20 March 2017
★★★★★ 5/5
GoogleThanks for Samantha, Sarah, Jake & Matt your great help!!
Jay · 22 June 2023
Agent replied · 21 June 2024
Hi Jay - really appreciate you taking the time to leave us a review and wish you all the best in your new home.
Jake & the team at R&L Keyworth
★★★★★ 5/5
GoogleThis is the second time I have used Royston and Lund. (about 10 years ago we went though 3 estate agents before trying Royston and Lund who sold the house) Unlike other estate agents they actively market your property. Great negotiation / communication with our buyer and solicitors. Wouldn't use anyone else .PositiveResponsiveness, Quality, Professionalism, Value
Valerie · 24 August 2021
★★★★★ 1/5
Facebook2 months of waiting for Royston Lund to let a 3 bed property in central West Bridgford and still waiting. Very few viewings, plenty excuses though.
Ricky · 13 February 2020
Agent replied · 22 February 2025
Hello, sorry that you have felt it necessary to raise your upset here. I understand this stems from the fact that so far your landlord has been unable to release you from your tenancy at your request. Our agency and your landlord will continue to market the property to achieve a tenancy application that the landlord authorises us to proceed with. We will continue to keep you informed of any progress with this. Kind regards R&L
★★★★★ 5/5
GoogleMatt in the Keyworth office did an excellent job of overseeing the entire sales process. He was very responsive and progress chased consistently on our behalf. I can’t speak highly enough of the service he provided. If only all estate agents were as efficient and personable!PositiveResponsiveness, Quality, Professionalism
Pat · 22 June 2021
★★★★★ 5/5
FacebookHighly recommend, thanks for all your hard work and dedication selling our house in very tricky and unprecedented times!!
Holly · 1 October 2020
Agent replied · 22 February 2025
Thank you for your review - we were delighted to be able to help you! 🙂
★★★★★ 5/5
GoogleMatt and vicky at Royston and Lund went above and beyond to ensure we completed on our preferred date. Special thanks to matt and apologies for me chewing your ear off in the last week. 5 stars! I couldn't fault them thank you!PositiveResponsiveness, Quality, Professionalism, Value
Blake · 24 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
