Trusted Agent profile · Keyworth

Royston and Lund Estate Agents Keyworth reviews

4.9

★★★★★ Excellent

228 reviews across 3 platforms

7 The Square, Keyworth, NG12 5JT

Royston and Lund Estate Agents's office in Keyworth, at 7 The Square, is rated 4.9 out of 5 across 228 reviews on three platforms, including 165 Google reviews rated 5.0.

Google logo

5.0 / 5

165

Reviews on Google

This office

Facebook logo

4.8 / 5

53

Reviews on Facebook

Business-wide

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Royston and Lund Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Keyworth.

What do you need help with?

Reviews

Every review we hold for the Keyworth office, from every platform, shown as written. First names only.

5/5

Google

We were highly impressed with Royston and Lund. In the last 12 months we have sold 2 properties through them. Questions were answered promptly. I would definitely recommend Royston and Lund to friends.

Gill · 22 June 2022

5/5

Google

Kirsty was absolutely amazing! She completely understood my needs and was often on the case chasing for me before I had to ask. Amazing service and would highly recommend Kirsty to everyone moving house.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 22 June 2021

5/5

Facebook

Would not be able to recommend them enough! Sam has been incredibly supportive, helpful and friendly throughout the buying process and made the experience much less stressful than it would have otherwise been. Nothing was too much and she really goes above and beyond.

Laurel · 19 July 2017

5/5

Google

Matt, Sarah and all the team were polite, helpful and professional during and after the sale of our house in Keyworth. I have used R&L a few times before and would always recommend them

Ray · 22 June 2023

Agent replied · 21 June 2024

Hi Ray, It was a pleasure working with you and we really hope you are enjoying your new adventure! Matt & the team at R&L Keyworth

5/5

Google

Me and my partner bought our home through Royston and Lund and they were excellent! Great communication throughout the whole process. We would definitely recommend them to anyone who is looking to sell their home. We wish we had chosen Royston Lund when we put our house on the market! Liz (Sales Negotiator) was amazing and helped us secure our forever home. We would highly recommend!

Joe · 22 June 2023

5/5

Google

Matt, Sarah and Harry provided us with a brilliant service. Always positive and approachable despite many setbacks! We were provided with up to date information and a very efficient service. Thank you.

Patricia · 24 February 2025

5/5

Facebook

An amazing service from start to finish, a big thank you to Sam who helped me through the process which is quite daunting as a first time buyer! Anyone that I spoke to also gave brilliant service, thank you all!

Charlotte · 31 January 2019

5/5

Google

We are very pleased with the service we received from Matt, Sarah, Jake and Sam. We live abroad but thanks to their excellent communication and efficiency the sale went very smoothly. Thanks!

Celine · 22 June 2023

Agent replied · 21 June 2024

Hi Celine, Thanks so much for taking the time to leave us a review, very much appreciated. It was a pleasure with you both. Best Wishes, Matt & the team at R&L Keyworth

4/5

Google

Royston & Lund (rental side) I was a tenant for a period of just shy of 7yrs in the same property I moved into back ago. The property was ideal for my needs, in a prime location. very well looked after by the R&L team on behalf of the landlord/lady. My landlord/lady were lovery ,very easy going kind people. The R&L team were fantastic too! nothing was too much trouble....quick to help and assist whenever they could, kind and professional, I would really recommend this Estate Agents (rental side as a tenant) I found it hard to leave and move on tbh, however the time came...and before I handed the keys back I took it upon myself to freshen the property up...painted all the walls, purchased 3 new window keys (that were never there when I took the property on) replaced the oven light bulbs (one blew the week before I left....sods law) and replaced the carbon monoxide alarm which pegged out to. I left the property in a pristine condition, which was may way of saying thank you, and to help get a quick turn around for new tenants to move in. you could argue and say " it's part of the TnCs to leve the property in a acceptable condition" which is true! however I went slightly above and beyond at my own expense. I know for sure that the landlord/lady were ever so grateful which was nice to hear, my deposit was fully refunded too. when it was time to leave I posted the keys back and closed the chapter. The only thing I do kinder feel which may put Royston up in the top lot of rental agents, is some sort of acknowledgement a thank you for choosing "US" possibly a small gift or something for being a great hassle free tenant who never missed a rental payment etc etc, it really would put this business up there! It just felt like from my eyes....here is the sign off statement, read it....any deductions (if applicable)...bye! just lacks the final....Thank you. I don't know maybe i'm just a wee bit cynical if that's the right word. Joking aside Royston & Lund the whole business in brilliant, very friendly and professional, way up there in the top ten....but could be well UP THERE!! when it comes to signing off.

Steven · 22 June 2021

5/5

Google

Matt was excellent in managing the sale of our property. It was a complex chain in a challenging market. He kept us informed, throughout, to achieve a successful sale. Highly recommended!PositiveResponsiveness, Professionalism

Simon · 22 June 2021

5/5

Google

Having just Completed, we cannot praise R&L too highly. From start to finish, they have guided us through the ups and downs of selling during the frenetic Stamp Duty holiday. Matt and Vicki have always been available to answer our questions and have kept every promise to keep us informed. Their experience has shone through - coping with the process at such a strange time seemed effortless to them. Even though we're sure they felt intense pressure at times, they always managed to calm the waters with a smile behind the mask! Thank you so much for helping us to 'turn the page'. Richard and Sarah.PositiveProfessionalism

Richard · 22 June 2021

5/5

Google

Absolutely outstanding service from Sarah at Keyworth office with support from Harry and Matt. We cannot thank the team enough for their support and kindness during a stressful time. We wish you all the best for the future.

Vicki · 14 November 2024

5/5

Google

Very happy to recommend Royston and Lund. We sold our house in the summer. They were efficient helpful and friendly. Made the house look lovely via the photos. 5 star service

Graeme · 22 June 2023

Agent replied · 21 June 2024

Thanks for taking the time to leave us a review Graeme, much appreciated. Sarah & the team at R&L Keyworth

5/5

Google

Great experience with Matt, Jake, Sam and Sarah in keyworth. Would highly recommend their service. Made everything as smooth as possible and chased up daily when I was very stressed!

Hollie · 22 June 2023

Agent replied · 21 June 2024

Hi Hollie - Thanks for taking the time to leave us a review, very much appreciated, we hope you enjoy your new home and have a great Christmas! Best Wishes, Sarah & the team at R&L Keyworth

5/5

Facebook

have recently sold my property using Royston and Lund and the service was five star. The Sales Negotiator managing the marketing of my house was Zack Smith. Nothing is too much trouble for Zack: he is

Elaine · 13 November 2024

5/5

Google

A very professional team taking you through valuation, advertising and sale. I found them easy to work with and felt they really cared about doing the best for you.

Phil · 22 June 2023

Agent replied · 21 June 2024

We really appreciate you taking the time to leave us a review Phil, many thanks. If you need us again you know where we are. Best Wishes, Matt & the team at R&L

5/5

Google

Perfect experience from general Communication and efficiency from all staff we dealt with to receiving advice and viewings. A real pleasant experience which is often at a stressful time.

George · 22 June 2023

Agent replied · 21 June 2024

Hi George, thank you for taking the time to leave us a review, it is much appreciated. We hope you're happy and all settled in to your new home and look forward to seeing you around the village. Best Wishes, Matt & the team at R&L Keyworth

5/5

Facebook

Very impressed with all aspects of the service I received. Asking price very realistic and friendly personal service throughout. Samantha Simpkins was always cheery and happy to help with any query promptly and efficiently! Thanks for great service.

Ian · 14 July 2017

5/5

Facebook

Although our purchase was not able to complete, we had a very positive experience of working with Megan in the West Bridgford office. Megan always returned our calls and emails and did her best to find out the information we needed. Always helpful and friendly, we would recommend working with Megan.

Louise · 1 August 2019

Agent replied · 22 February 2025

Thank you for your kind comments and taking the time to review our service, we wish you all the best in the future!😀

5/5

Google

Absolute delight dealing with Royston & Lund from start to finish when purchasing our new home back in Feb this year. They couldn’t do enough for us, and even went above and beyond to chase things our estate agent should have been doing!! Won’t hesitate in using them to sell our property in the future. Matt and Vicky are a credit to the company. Keep up the great work 😊PositiveResponsiveness

Arron · 22 June 2022

5/5

Google

Highly professional and knowledgeable team. Communication excellent as is their understanding of the current of the market.

Tim · 22 February 2024

Agent replied · 21 June 2024

Hi Tim, Thank you so much for taking the time to leave us a review, we really appreciate it, all the best with your onward plans. Best Wishes, Matt & the team at R&L Keyworth

5/5

Google

Excellent and efficient service from Keyworth team, especially Sarah

Rakesh · 22 June 2023

5/5

Facebook

I would really recommend the team at the West Bridgford branch, especially Sam who managed the sale of my property in a friendly and professional manner.

Jean · 1 April 2021

5/5

Facebook

Our experience with Royston and Lund was with the wonderful Samantha Simkins. From the very start she was on hand to answer all of our queries and worked tirelessly on our behalf to make sure everything went through as smoothly as possible. Nothing was too much trouble and even after we had exchanged and had a few problems she knew exactly who to contact to resolve. She was always quick to reply and kept us informed every step of the way. That communication helped get us through what was a really stressful 4 months (none of it Samantha's fault may I add!) I cannot recommend her and in turn Royston and Lund as even from our initial enquiry the rest of the staff where a fount of knowledge and advice and messages were always passed along quickly. I would heartily recommend them again. 5 stars!

Kelly · 15 October 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Royston and Lund Estate Agents's Google reviewsLeave Royston and Lund Estate Agents a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Royston and Lund Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Keyworth.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent