Wards Kent reviews

★★★★★ 5/5

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Wards experience

Our experience with wards was very good especially Hanna Roberts who kept us informed every step of the way, would highly recommend them

Robbie · 15 March 2022

★★★★★ 5/5

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Jesse from Chatham wards office helped…

Jesse from Chatham wards office helped me a lot finding a good buyer.

Blerim · 30 April 2024

★★★★★ 5/5

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Amazing experience with wards for the…

Amazing experience with wards for the process of renting our new home. Tony and Laura from the medway branch on medway City estate were amazing so helpful and replied to emails very quickly. Helped so much every step of the way would highly recommend

Keighley · 1 May 2021

★★★★★ 5/5

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Superb service

Highly recommend Wards for their professionalism and efficiency. Tim and Nick from the Ashford branch have been incredibly helpful while dealing with everything, keeping us well informed throughout and ensuring the process run as smooth as possible. Really pleased with the service they provide, can’t fault them.

Caroline · 9 July 2020

★★★★★ 5/5

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Kenny at the beginning

Kenny at the beginning, Sam and Adam throughout, allowing me extra visits as and when I asked, nothing was too much trouble Also the girls in the office were very helpful when Sam or Adam wasn’t there And finally Kim, extremely supportive and kept me updated all way through which was very helpful for me as the situation was getting quite stressful

Lynn Lovesey · 23 February 2023

★★★★★ 5/5

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Great people and great service

I bought my flat 4 years ago through Wards and have just used them to sell it. From the marketing through to the completion of the sale, I have appreciated the expertise and advice of the team - Judy, Jason, Debbie, Dawn and Matt. They have made sure to stay in good contact with myself, my buyer and my solicitor and always remain enthusiastic and friendly!

Helen · 28 September 2022

★★★★★ 5/5

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The Wards team have been so helpful…

The Wards team have been so helpful throughout the whole Buying process. Honi Jeynes especially, has been so helpful and has kept me informed of progress as we move along what can be a very stressful journey. A very professional service received and a big thank you!

Kate · 11 June 2020

★★★★★ 5/5

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5 stars

Just bought a house through Wards - they were all really useful, Maria Meddings, Tom Dodd, Adam Howell - all really good people. Would recommend

George · 18 July 2023

★★★★★ 5/5

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Had two viewings today and found Wards…

Had two viewings today and found Wards staff really friendly, helpful and knowledgeable of both houses Thankyou

Kelly · 27 January 2024

★★★★★ 5/5

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Our property acquisition was smooth and…

Our property acquisition was smooth and really well organised through Lily and at Wards. No complaints at all. Very professional estate agents.

RK · 2 October 2023

★★★★★ 5/5

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Great help finding our first home :)

Wards were extremely helpful in supporting us with our property search over the past year. Especially Alex who has been amazing !

Rachel · 24 March 2022

★★★★★ 5/5

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A Very positive experience

All the staff are very helpful especially Paul who was very supportive throughout.

Sandra · 15 March 2023

★★★★★ 5/5

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We have recently moved into our new…

We have recently moved into our new family home and we couldn’t fault the service from Vanessa Tindal at all. Not only is she very professional but is also very warm and welcoming. She kept us up to date through out the whole process. Vanessa adds a personal touch that I have never found with previous agents. We can’t thank her enough!

Lauren · 3 February 2023

★★★★★ 5/5

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It was an amazing experience using…

It was an amazing experience using Wards to sell my house. From day one they have been very helpful and supportive. The team is amazing, special mention of Terri Truckle, Ami Banks, Sam, Kenny and last but not the least Kim. They have been extremely helpful throughout. Its been a roller coaster ride, but with the teams support and up to date knowledge and experience the sale process was smooth.

Didi · 10 March 2022

★★★★★ 5/5

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Amazing energy

Amazing energy, especially from Judy the sales progressor, to get our purchase completed. And amazing patience too! Always following up, always replying when promised, always preempting issues. I wish the agent we used to sell our house was as committed!

James · 18 November 2021

★★★★★ 5/5

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Wards - HEADCORN Kent

Wards - HEADCORN Branch Tom, Jade, Hollie & Kieran are all fantastic, they go out of their ways to assist. Couldn’t recommend them high enough

Vicky · 2 July 2023

★★★★★ 5/5

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Excellent service from Wards personnel

Excellent service from Aimi in the Walderslade branch and Tom in Headcorn. Both very helpful, pleasant and knowledgeable about Wards and how they can assist clients.

Marion · 27 May 2023

★★★★★ 5/5

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Very happy tenants!

Amy at Wards helped us secure a wonderful rental for our family of 4. We wanted to get in there as fast as possible, she and the team made it all happen.Everything ran very smoothly and we’re so happy here

Tom · 10 October 2021

★★★★★ 5/5

Trustpilot

By far the best estate agents we have dealt with!

Wards have been brilliant in helping us navigate a house move during these difficult times. By far the best estate agents we have dealt with! Also, they are friendly and have made us feel welcome every time we've been into the agency. Thank you.

Mrs · 29 November 2020

★★★★★ 1/5

Trustpilot

Extremely unhappy with branch manager

Extremely disappointed with my conversation with the senior branch manager after raising concerns with the survey that highlighted ground stability issues. After disregarding my concerns, he questioned my integrity when I informed him that I have spoken to the company that carried out the survey personally. I found his entire attitude arrogant and unprofessional and I would think twice to make any more enquiries with this branch.

Reza · 18 June 2022

★★★★★ 5/5

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We viewed a property and completed…

We viewed a property and completed exactly two months later. Jade and the New Ash Green team provided fantastic service. From booking a viewing to post completion. They were very friendly, honest and professional. No query was ever too much. 100% recommend!

Lauren · 1 May 2021

★★★★★ 5/5

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First time I have used Wards as a letting agent

First time I have used Wards as a letting agent and in difficult circumstances in lockdown! Grace guided me through the process and was extremely helpful sorting everything out to ensure my tenants were happy when they moved in. Painless experience and would highly recommend.

Guest · 4 August 2020

★★★★★ 5/5

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what a great service from Ward's

what a great service from Ward's. Aaron is a top man, very helpful and great to deal with. Thankyou all . Andy

Andrew · 12 January 2022

★★★★★ 5/5

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With a pleased heart I write this…

With a pleased heart I write this review.I have had one of the most peaceful,smooth,friendly yet professional experiences working with along with this fantastic team.I would highly recommend anyone thinking to rent or buy a property to choose Wards as a median...Great job guys!!!

Remona · 10 November 2020