Wards Kent reviews

★★★★★ 5/5

Google

This amazing team, lead by Mark Backhurst successfully completed our difficult challenging and sensitive sale and made everything so easy. Highly professional, answered every call and question quickly, they went above and beyond so again thank you! 5 star for each and every member of staff. Mark Backhurst, Mark Tumber, Florence and Darren. I know friends and family who have used wards before and it's been the same high standards all the way.and we will continue in the future.

FOR · 17 September 2023

★★★★★ 5/5

Google

We had an excellent experience with Wards' team during our property search. Chelsea, in particular, was exceptionally friendly and proactive. She consistently suggested properties that matched our requirements and efficiently organised viewings. We highly recommend Chelsea and the entire team for their professionalism and helpfulness throughout the process. A great experience with this agent.

Alice · 15 March 2024

★★★★★ 5/5

Google

Our experience with wards at hythe has been fantastic very friend and helpful as well as professional they made the whole moving process a lot easier and less stressful for my mum . Little Mark , bigMark ,Daren ,Florence and Jodi have all been amazing . They have guided me whilst I’ve been sorting the move out the support has been fantastic it what has been a difficult decision to make Jodi and I have had so many supportive conversations on the phone both the marks have been so supportive with everything little mark even offered to drive and check on my mum if ever needed. We used wards if hythe to move both my parents when they down sized about 10 years ago and they were great but this time they have been amazing and the support they have given me is really appreciated. I would highly recommend this office to anyone in the future . Thankyou Sue

Sue · 19 July 2023

★★★★★ 5/5

Google

Wards was the only choice for us, with family all over the country and needing a reliable agent to assist our elderly mother in selling her house we couldn't have asked for more. Other agents we initially considered were not the right fit …

Karen · 16 April 2025

★★★★★ 5/5

Google

Just met with Mark from Wards of Hythe about a house we will be renovating. He was brilliantly professional providing some excellent advice and honest recommendations. Thank you Mark.

Amy · 17 September 2023

★★★★★ 5/5

Google

Both Marks, Darren, Angelina and all the team at Wards in Hythe were fantastic in supporting me with my house purchase. Friendly, knowledgeable, and efficient. A great all-round experience. I would not hesitate to use Wards again in the future 😊 …

David · 14 June 2022

★★★★★ 5/5

Google

What an outstanding experience `we had buying a house with Wards in Hythe, Kent thank you. Having dealt with several estate agents during the process I can honestly say the service, help and support we got from your exceptional Team member, …

Fiona · 16 April 2025

★★★★★ 5/5

Google

Great service by Wards today. Was shown around a property by a really lovely lady called Suzanne who was knowledgeable about the area and answered the questions that we had.

Colin · 24 August 2025

★★★★★ 5/5

Google

Mark at Wards did an outstanding job! We sold our house on the open day! Amazing!

Dawn · 15 December 2025

★★★★★ 5/5

Google

Couldn't recommend the team at Wards Hythe enough! From Little Mark coming to value and the marketing to Darren who was just an absolute dream to deal with - communication is incredible and ensured we got the sale over the line! Thank you so much for all you all did, Jodi was great as well providing updates along the way!

Stephanie · 14 June 2023

★★★★★ 5/5

Google

We have found that this branch have been very helpful. We would like to thank especially Florence & Darren who have both dealt with the problems that we had and have made us feel one of the family.

Bill · 14 June 2022

★★★★★ 5/5

Google

The service we have received from Wards has been truly exceptional. Their asistance on complicated issues has been first class. 'Big' Mark has been especially good.

Robert · 14 June 2023

★★★★★ 5/5

Google

Just wanted to say a huge thank you to the team at Wards (Hythe) for helping my partner and I recently with making some decisions regarding our house, including their mortgage advisor James. Really appreciate everything guys

Aimee · 16 April 2025

★★★★★ 5/5

Google

Great experience selling and buying with Wards of Hythe recently. Dealt mainly with Mark Backhurst and Darren Cakebread but all the staff were lovely and very helpful if ever we needed to call. I would highly recommend their services, we had used them previously and didn't hesitate to go back to them when we decided to move.

Jo · 10 May 2024

★★★★★ 5/5

Google

This is on behalf of my sister Steph - she wants to give a special thanks to Big Mark, Mark, and Darren, they went above and beyond in helping with the sale of her Albert Road property. She really appreciates all you did.

Jenni · 14 June 2020

★★★★★ 5/5

Google

Big Mark and Darren have been fantastic estate agents in our hunt for a property in the area. We were made to feel very confident and given a lot of useful information about the area and available properties--both pros and cons- and how to go about thinking about what we wanted to buy. We have had excellent advice from Big Mark and Darren and will feel very confident in using Wards at Hythe to find and buy our property here. Thankyou Big Mark and Darren!

Jacqueline · 14 June 2022

★★★★★ 5/5

Google

I cannot praise highly enough the service we have received. Mark is always on hand to assist and makes you feel very welcome. I have to mention Darren who went the extra mile in helping us achieve our dream. Thank you .

Kevin · 14 June 2020

★★★★★ 5/5

Google

Would like to specificially mention Big and little Mark plus also Darren on helping us purchase our dream home . We honestly can't thank you guys at Wards Hythe enough . Service has been impeccable. You have been so accommodating , helpful , knowledgeable and gone above and beyond for us to get our family home by the sea . Thank you again for being the best 👌

Scarlett · 14 June 2023

★★★★★ 5/5

Google

We had a fantastic house viewing with Ollie. He was professional, answered all our questions thoroughly, and was genuinely a pleasure to deal with. Thank you, Ollie!

Mel · 12 May 2025

★★★★★ 5/5

Google

Maisie and Chelsea have been exceptional in helping us find a home to relocate to. All the teams across kent have been extremely friendly and helpful but …

Sam · 16 April 2025

★★★★★ 5/5

Google

I must say Florence was excellent, helpful, knowledgeable and extremely friendly. It makes such a difference when someone goes out of their way to help…PositiveResponsiveness, Professionalism

Jamie · 14 June 2022

★★★★★ 5/5

Google

Mark and the team were so friendly, helpful and knowledgeable. I thoroughly recommend.

Carolyn · 19 July 2023

★★★★★ 5/5

Google

I can thoroughly recommend Wards Estate Agents in Hythe. Their customer service, attention to detail, and willingness to go the extra mile have exceed anything I have experienced in my many dealings with estate agents over the years. We have been Selling a deceased relative's house which is five hours' drive away from where we live. The house had been seriously neglected, but we were not on hand to manage the several problems that would inevitably arise in the process. So it was vital to find an agent who was competent, proactive and whom we could trust. Mark Backhurst, the manager, has kept an eye on the place for us, taken meter readings, and put us in touch with local tradesmen and services when we needed them. He helped arrange the house clearance, informed us when a window was broken by vandals, arranged for repairs and had additional locks fitted to improve security. Most recently he arranged for a drain specialist to investigate the blocked the main drain.

Peter · 14 June 2020

★★★★★ 5/5

Google

Ward's of Hythe have been outstanding while selling my mum's house. Little Mark, big Mark and Darren have been so hard working and have earned Wards every penny of their commission with the amount of time they put into this sale. We had a couple of time wasters during the sale and the minute the buyer pulled out the branch had new viewings booked by the end of the day. They were so helpful and quite often I would phone them in despair about one thing or another but they were always happy to talk to me and help me with brilliant advice. They always called me straight back if I asked them to. I have no hesitation recommending them to sell your house. Superb!

Tracey · 14 June 2020