Every review we hold for the Kent office, from every platform, shown as written. First names only.
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5/5
GoogleOver the passed couple of months I have had the pleasure of selling a property with Wards of Hythe. Even before we proceeded with the sale proper, this agent was open to advice and guidance as how to go forward. They were recommended given the type of sale I had. In time, once we were ready they placed our property on the market. We came to market in late winter and things can be slow but people started viewing and now we've already completed. (We completed late February).
During this process I interacted with the whole team, I think, certainly 'Little' Mark. 'Big' Mark (who has since moved on), Darren, Masie and Chelsie. Not once did I worry about the support I received and the action taken by them. It only leaves me to thank each and every one of you, the Hythe team.
keep up the excellent work. Regards Lewis
Dante Β· 11 March 2024
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5/5
GoogleVery helpful, Mark and Jodi were very good at replying to my messages and contacting me as requested. Thank you all
Jodie Β· 14 June 2021
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
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5/5
GoogleExcellent service- thank you to all of the team! We were able to contact, ask questions and were given help really quickly- no question too small. The whole process was explained and we were looked after with 5* service. We would definitely recommend and would most certainly use Wards again.
Luke Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave a review. Best wishes,
Wards of Kent
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5/5
GoogleExcellent service with regular updates and a good outcome
Mike Β· 26 May 2025
Agent replied Β· 23 September 2025
Good afternoon,
We appreciate your kind feedback. Thank you for choosing our Hythe branch, we're glad to have been of assistance.
Best wishes,
Wards of Hythe.
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5/5
GoogleThe team @ W&P in Hythe are excellent. I've learnt from experience that online agents have their place but you just cannot beat the knowledge, expertise and support of a local Estate Agent. Particular thanks to both Mark's in this team who were outstanding and made a difficult process for me much easier. Do not hesitate to use their services if you want your property sale done properly - thanks ππππ
Lee Β· 15 June 2019
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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5/5
GoogleReally happy with the service from Wards. Florence, who showed us the property, was so professional but with a real personal touch. Jodi, our sales progressor was excellent, working hard to get us to exchange with regular updates throughout the process. Really happy with the service provided and no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Paul Β· 14 June 2022
Agent replied Β· 13 June 2024
Hello Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
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5/5
GooglePurchased my new home through the hythe agent and received fantastic help, support and advice all the way through .
Our own agents we sold our property through we're awful and Mark & Ashley helped with everything I needed , even calling out of office hours .would highly recommend to everyone.
Thank you so much .
Kirsty Banks
Kirsty Β· 15 June 2017
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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5/5
GoogleDefinitely recommend Wards of Hythe, the guys are great very responsive and pro active, with any questions or concern we had. Always felt like they had our best interests at hand. Big Thank You to both Markβs and Darren for all their help and encouragement.PositiveResponsiveness, Quality, Professionalism, Value
Keeley Β· 14 June 2021
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
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5/5
GoogleVery professional, friendly and helpful from start to end on selling my house. Special thanks to both Marks at the branch. Would definitely use again.
Richard Β· 17 October 2023
Agent replied Β· 13 June 2024
Hi Richard,
Thank you for leaving a review! It's great to hear how professional, friendly and helpful you've found our agents to be throughout your entire journey with us.
Best wishes,
Wards.
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4/5
GoogleA good team of estate agents, very helpful, keeping us informed of the process. Did the open day approach which created a number of views and offers. Thank you
Janette Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave a review. Best wishes,
Wards of Kent
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5/5
GoogleFantastic advise, clear communication and professionalism from start to finish. Darren especially has been supportive during the purchase of my first home.
James Β· 16 November 2023
Agent replied Β· 13 June 2024
Hi James,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how clear their communication and professionalism has been right from the start to the end of the process of buying your first home. Congratulations, we wish you all the best in your new home!
Best wishes,
Wards.
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1/5
GoogleWards and venders accepted our offer verbally and by email adding the property had been removed from the market.
Two days later rang and informed us that they had accepted an offer from someone else.
Unethical, unprofessional and untrustworthy.NegativeProfessionalism
Ron Β· 27 August 2021
Agent replied Β· 13 June 2024
Dear Ron
Thank you for leaving your review. Whilst we fully appreciate both your frustration and disappointment, we are legally obliged to submit any offers received for a property to the seller up until an exchange of contracts has taken place, even if the property is no longer being actively marketed. On this occasion, another buyer submitted a higher offer with a shorter chain and consequently the seller decided to accept it.
We understand that this would have been disappointing and we are sorry for any inconvenience caused. We hope that you are able to secure the purchase of another property in the near future and we would of course be happy to continue assisting you in any way that we can.
Kind Regards
Wards
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5/5
GoogleExcellent service from Darren! Our viewing was done with professionalism and good humour. No feeling of being rushed. I would really recommend this estate agency for piece of mind. Thank you very much!
Sophie Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you for your kind words, I'll pass them to Darren who I know will be thrilled with your comment.
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5/5
Google5 stars is an understatement!
When I was let down by the agents etc that I was actually paying, Jodie stepped in and made sure things were sorted..not only did Jodie get things done I found her reassurance and friendly nature genuine and truly believe she saved the day!
Would recommend 100%
Dawn Β· 14 June 2023
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5/5
GoogleFirst time buyers and we couldn't have had a better buying experience. Communication was timely and clear, support throughout the whole process. Darren and Mark looked after the Vendor as well as us at all times! Thank you guys!
Barnabas Β· 14 June 2020
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
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5/5
GoogleVery helpful throughout. Jodi always responded to any queries that we had and kept us updated. Efficient and professional, highly recommended.
Ashley Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you for your review, Jodi is one of our best and is delighted on seeing your review. Regards.
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5/5
GoogleExcellant service from all the team, they was a great help during the stressful times of moving house. Their advice was brilliant and they always responded when required.
If we move again ww will use Wards and and are happy to recommend.
Dave Evans & Val Collins
David Β· 24 November 2022
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5/5
GoogleWards of Hythe could not be more helpful, ask for Big Mark, a more kind and considerate estate agent would be hard to find.
Carole Β· 14 June 2021
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
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5/5
GoogleVery impressed with the service I've received from all at Wards Estate Agents - Hythe. Would certainly recommend.PositiveResponsiveness, Quality, Professionalism, Value
D Β· 14 June 2021
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Many thanks,
Wards of Kent
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5/5
GoogleAngelina and Darren at wards estate agents Hythe kent was especially helpful and gave 110%.PositiveResponsiveness, Professionalism
Niki Β· 27 August 2021
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Many thanks,
Wards of Kent
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5/5
GoogleSecond house sale with Wards, exceptional service, went above and beyond from signing up through to completion. Highly recommended.
Jessica Β· 14 June 2020
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
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4/5
GoogleLovely food and a great and friendly service. Just a tad expensive.
Thank you
Andy Β· 14 June 2021
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
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5/5
GoogleBrilliant, staff bend over backwards for you
Gary Β· 14 June 2022
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
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5/5
Googlea warm with class A service friendly with customer at heart first.Have been pleasure to do business with them.
Tazdin Β· 15 June 2018
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.