Every review we hold for the Kent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy first experience of Wards in Hythe was a telephone call with Ollie. Ollie was very engaging and approachable, he took time to explain how Wards could help me sell my home, he listened to me and discussed my expectations of the service. He was highly knowledgable of the company and the housing sales within the area. He behaved very professionally.
Wards have now completed my house sale. Thank you to Mark, Ollie and Amanda for all your fantastic help for a very timely, and smooth house sale.
Elaine · 19 March 2026
Agent replied · 16 April 2026
Good afternoon,
Thank you for your kind words about Ollie's professional service and expertise in helping with your home sale.
We will pass on your feedback.
Best wishes
Wards of Hythe
★★★★★ 5/5
GoogleWe were really pleased with Wards of Hythe. We purchased our house through them . All the staff we had dealings with were very professional but equally very friendly. Mark, Darren and Ollie showed us around the property on the (many ) occasions we viewed it . Amelia and Amanda were always on hand to help progress the sale and keep us updated. Additionally all the staff involved were up to speed on any requests we had. We always received speedy replies and the level of communication was fantastic. We decided to use the solicitors that Wards suggested and those solicitors coupled with Wards of Hythe made the purchase of our new property stress free. We would definitely recommend Wards to anyone buying or selling a property.
John · 16 February 2026
Agent replied · 16 April 2026
Hi John,
Thank you for sharing your experience with Wards of Hythe. We are delighted that our estate agent team supported you so effectively through the moving process, and that Mark, Darren and Ollie were able to assist you thoroughly during your viewings. It is great to hear that Amelia and Amanda helped keep your property purchase on track with clear communication and reliable property sale support. We truly appreciate your recommendation and are pleased our expert property guidance helped make buying your new home as smooth as possible.
Thanks,
Wards
★★★★★ 5/5
GoogleAfter some research locally we chose Wards of Hythe to sell our house.
Mark Buckhurst gave us a fair valuation which we accepted, then he and colleague Darren Cakebread along with the team delivered a first class service through to sales completion, exceeding both the house value and our expectations.
So it was an easy decision to speak with them again today as I require their services once more and again they've been quick to react and respond.
Thanks Guys first class service!
John · 16 February 2026
Agent replied · 16 April 2026
Good morning,
Thank you so much for taking the time to share your review.
We’re delighted that you chose Wards, and even more pleased to hear that Mark, Darren and the team provided a first-class service throughout.
They will be thrilled to know their hard work made such a strong impression.
It’s good to hear that returning to us felt like an easy decision.
Thank you once again.
Best wishes,
Wards, Hythe
★★★★★ 5/5
GoogleFrom the moment I walked in, I met Darren Cakebread. Within 20 minutes I had told him situation & I didn't know the area. Told him what I wanted and how much I could afford, he directed me to the properties to view. He instantly understood my needs and wants, within a week I had found my dream property. Darren held my hand throughout the process as and I had no access to technology apart from a mobile phone & Darren guided me with how to work through the whole process. I've had and heard of many bad experiences with estate agencies, but I never once felt this way dealing with Darren, he was brilliant. Darren has stayed in touch, since I completed on the property being my port of call for tradesman, facilities and any general help with getting to know the area. 10/10. Thank you so very much! Mark and Ollie have also been fantastic and Mark was very helpful during one very stressful point of the sale.
Anonymous · 15 December 2025
Agent replied · 14 January 2026
Hi Myra,
Thank you for sharing such heartfelt feedback. It is wonderful to hear how Darren understood your needs so quickly and guided you through every step, especially when navigating everything from a mobile phone. Finding your dream property within a week is a fantastic outcome and we are delighted his support made the whole journey feel reassuring and manageable. It is also lovely to know that Mark and Ollie were there for you during the more stressful moments and that the team continue to help as you settle into the area.
Thanks,
Wards
★★★★★ 5/5
GoogleI could not fault the experience we had with the team, from Ollie showing us round the property to the communication with Mark and Darren and the support from Amanda and Amelia when the purchase was underway. Everyone was so kind and attentive with us, and explained the process so clearly as we were first time buyers and had no idea what we were doing!! Big shout out to Darren for his support and advice over the recent weeks, especially as I was in a car accident and badly broke my arm, he called to check in on me and that did not go unnoticed. Thank you all so so much for everything!! Could not recommend them more ☺️☺️
Abigail · 15 November 2025
Agent replied · 14 January 2026
Good morning,
Thank you so much for your review!
We’re delighted to hear that your experience with the team has been so positive.
The team will be thrilled to know their support made such a difference, especially as first-time buyers.
We’ll make sure your kind words are shared with the whole team.
Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback.
Warm regards
Wards of Hythe
★★★★★ 5/5
GoogleWe have just completed the sale of a flat in Hythe, a process that turned out to be far more protracted than anticipated. Throughout, Mark, Olly and Darren at Wards provided exemplary service. Their professionalism, positivity and calm manner were invaluable in keeping the transaction on track.
I personally much appreciated Olly’s good humour - it really helped steady my nerves. Highly recommend and thanks Olly. Best wishes. Sarah
Sarah · 15 December 2025
Agent replied · 14 January 2026
Hi Sarah,
Thank you for taking the time to share such thoughtful feedback. It is great to hear that Mark, Olly and Darren supported you with steady guidance and professionalism throughout what became a longer-than-expected sale. We are especially pleased that Olly’s positivity and good humour helped make the moving process feel more manageable. Your recommendation means a lot.
Thanks,
Wards
★★★★★ 5/5
GoogleHad a property to sell following probate. Darren was extremely helpful through the whole process, setting out various selling options, assisting with sourcing someone for some repair work. Really could not have done more to help. Mark was also really helpful and friendly and helped us with the sale when Darren was unavailable. The whole team there are really professional and helpful and I cannot praise them enough. If you are looking to sell, I would go to them first. Initially I put out an enquiry to another well known agent also, whom i will not name. They didn't even have the courtesy to respond!!
Nick · 24 August 2025
Agent replied · 23 September 2025
Good afternoon Nick,
Thank you for taking the time to leave such a detailed review! We're absolutely thrilled to hear about your positive experience with Darren and Mark. Thank you for recommending our team.
Kind regards,
Wards
★★★★★ 5/5
GoogleWe have been so incredibly impressed with the service provided to us by Wards of Hythe Estate Agents. Mark and his team could not have been more helpful and professional in the advice, guidance and patience they showed to us throughout the purchase process. Thank you so much Wards of Hythe! I have pleasure in leaving this very positive recommendation.
Kim · 16 February 2026
Agent replied · 16 April 2026
Hi Kim,
Thank you so much for taking the time to share your feedback. We are delighted to hear that Mark and the team provided such helpful, professional, and patient support throughout your purchase, and that their advice and guidance made the moving process a positive experience. Your recommendation truly means a great deal to our estate agent team.
Thanks,
Wards
★★★★★ 5/5
GoogleWards Hythe was the best Estate agency that we could hope for . We dealt mainly with Darren for the purchase of our new home in Sellindge. Nothing was too much . We did many visits to the property before buying it . Darren was AMAZING. Communication was excellent , I would definitely recommend Darren and Wards to others. A well deserved 5 stars *
Sandrine · 24 December 2025
Agent replied · 14 January 2026
Good afternoon Sandrine,
Thank you for sharing your experience with Darren and our team. We're delighted you found our communication excellent during your purchase.
All the best,
Wards of Hythe Estate Agents
★★★★★ 5/5
GoogleMy experience with Wards at Hythe Kent was very stressful but all the staff (Mark Darren Amelia and Ollie and Amanda ) all did their bit
Which created a successful outcome. Now the house is sold I am renting for a year and then will be looking to purchase a house after that and I wouldn’t hesitate to go back to Wards at Hythe. Thank you
Sadie · 16 November 2025
Agent replied · 16 April 2026
Good afternoon,
Thank you for taking the time to share your experience.
We’re sorry to hear that the process was a stressful one, but we’re pleased that Mark, Darren, Amelia, Ollie, and Amanda, were able to support you and help bring everything to a successful conclusion.
It means a great deal to know that, despite the challenges, you would choose to return to Wards when you're ready to purchase again.
We’ll be here when the time comes and would be delighted to assist you once more.
Warm regards,
Wards of Hythe
★★★★★ 5/5
GoogleI would 💯 recommend Wards of Hythe. The help we got from the whole team was amazing . Mark, Darren, Olly, Amanda and Amelia were extremely helpful and nothing was too much trouble for them. They responded to phone calls and emails very promptly and efficiently. If you want an Estate Agent who has your best interests in mind choose Wards.
Lucy · 15 December 2025
Agent replied · 14 January 2026
Hi Lucy,
Thank you for taking the time to share your kind feedback. It is wonderful to hear that Mark, Darren, Olly, Amanda and Amelia supported you with such dedication and prompt communication throughout your move. Knowing the team made everything feel straightforward and focused on your best interests means a great deal. Your recommendation is truly appreciated.
Thanks,
Wards
★★★★★ 5/5
GoogleI cannot thank the team at Hythe Wards enough. We originally met with Mark to put our house up for sale at the beginning of 2024 however changed our minds due to our wedding and honeymoon coming up. We felt we had wasted Marks time but he was completely understanding. Once we had returned from honeymoon we decided to do it for real this time. We once again contacted Mark who came out and we started the process. They were so relaxed and understanding about timings for visits etc due to us having 3 cats and 2 dogs. We very luckily sold within a few days back in October. We then found our new home a couple of weeks later. Due to various reasons, unfortunately, this sale went on for a few months bringing us into March and the pending tight deadline for the stamp duty rise. Thank you to Mark, Darren, Amanda, Ollie and Mel for going above and beyond in their roles to ensure we moved by the end of March. A special thanks to Darren, Amanda and Ollie for putting up with my endless calls and panicking and especially to Darren for making numerous calls on our behalf. I would recommend to anyone looking to sell their house to use this wonderful team. Many thanks to you all, I am only sad that should I ever sell again in the future I wouldn’t be able to use you as I am no longer in your area!
Katherine · 7 April 2025
Agent replied · 16 April 2026
Good afternoon,
Your feedback is incredibly valuable to us. We are thrilled to hear about your positive experience with Mark and our team at Wards of Hythe. Thank you for sharing your journey with us.
Kind Regards
Wards of Hythe
★★★★★ 5/5
GoogleWe have been so happy with the support offered to us by Darren Cakebread from the Hythe wards office.
Darren has been so helpful in helping us speak to sellers and has always been accomodating with any questions and in answering concerns very promptly.
His personal approach, care and clarity has been much appreciated.
Would highly recommend any dealings with him at the Hythe branch!
Thank you.
Lucie · 25 July 2025
Agent replied · 23 September 2025
Hi Lucie,
Thank you for taking the time to leave a review and for recommending our office! We are delighted to hear about your positive experience with Darren.
Many thanks,
Wards of Hythe Estate Agents
★★★★★ 5/5
GoogleWe have had a very positive experience in the purchase of our property and all the staff at Wards have proved to be extremely professional and willing to go above and beyond expectations. I would particularly like to thank Mark, Darren, Ollie, Amelia and Amanda for their support and hard work.
Carolyn · 15 November 2025
Agent replied · 14 January 2026
Good afternoon
Thank you so much for your kind review!
We’re delighted to hear that your property purchase was such a positive experience and that our team supported you so well.
Mark, Darren, Ollie, Amelia, and Amanda will be thrilled to receive your feedback.
Thank you again for recommending Wards.
We wish you every happiness in your new home!
Warm regards,
Wards of Hythe
★★★★★ 5/5
GoogleOllie is very likeable indeed, we are thoroughly delighted with his attention to detail and the continued communication/updates from him throughout the process of marketing and selling our flat going a long-way to making the experience a good deal less stressful - thank you and well done 👍🏻 …
Ren · 24 August 2025
Agent replied · 23 September 2025
Good afternoon,
Thank you so much for your review.
We are delighted to hear that Ollie’s detailed approach helped make your flat sale run smoothly.
Your kind feedback will mean a great deal to the team, we will be sure to pass it on.
Best wishes,
Wards of Hythe
★★★★★ 5/5
GoogleGreat service, Mark and his team helped us to make the process as easy as possible. Darren, Ollie, Amelia and Amanda were all happy to help when needed. We are really grateful for everything you've done.
Laura · 15 December 2025
Agent replied · 14 January 2026
Hi Laura,
Thank you for sharing your experience. It is lovely to hear that Mark and the team helped make the process feel as straightforward as possible. Darren, Ollie, Amelia and Amanda will be pleased to know their support and willingness to help made a real difference along the way. We truly appreciate your kind words.
Thanks,
Wards
★★★★★ 5/5
GoogleWell, what a treat it was to meet Maisie recently to view a property which we managed to buy. Maisie was so helpful and steered us through the steps and process about the pre online auction. Maisie was thoroughly informed about the property Wards were marketing, albeit one that needed to be re-loved and brought back to its former beauty. Maisie is clearly very passionate about property. I would not be at all surprised if she turned her passion into property development at some stage as she simply sparkled through the viewing. We will invite you along to see it when it too sparkles again. Thank you very much Maisie.
Diane · 10 May 2024
Agent replied · 9 June 2024
Hi Diane,
We're really glad to hear that Maisie was so helpful and passionate.
Thanks for your kind words, we'll pass this review on to her.
All the very best in your new home,
Branch Manager
Wards of Kent, Hythe
★★★★★ 5/5
GoogleOur viewing with Suzanne was a very positive experience! We found her to be extremely professional, very welcoming and knowledgeable about the property.
Caroline · 16 March 2026
Agent replied · 16 April 2026
Hi Caroline,
Thank you for sharing your feedback. We’re delighted that Suzanne and our estate agent team in Hythe could provide professional and knowledgeable support during your property viewing. It’s wonderful to hear that her expert property guidance and approachable manner made the experience so positive.
Thanks,
Wards
★★★★★ 5/5
GoogleAn excellent experience with Ollie so far. He has been really proactive in trying to get us to list with him and also find us a new property. Checks in with us on a regular basis (but not too often!), follows up for feedback after a viewing and proactively suggests properties that might be of interest. Just what you need from an estate agent!
Amanda · 16 March 2026
Agent replied · 16 April 2026
Hi Amanda,
Thank you for sharing your experience. We’re delighted that Ollie and our estate agent team have been so proactive in supporting you, both with preparing to list your property and helping you search for your next home. It’s great to hear that his regular communication and thoughtful suggestions have made the moving process feel well managed and reassuring.
Thanks,
Wards
★★★★★ 5/5
GoogleIf I could give 10 stars I would . Mark at wards/ hythe has been outstanding with his professional service in the sale of our land/property. He has gone above & beyond to chase the purchasers & solicitors , so we could reach a successful sale. Thankyou Mark we really have appreciated all your help. Also Darren & the team are extremely helpful too. A wonderful group of agents I would not hesitate in recommending Wards / Hythe Estste agents. They have been excellent. Thankyou . Mrs Day
Jane · 16 October 2025
Agent replied · 16 April 2026
Good morning,
Thank you so much for your review.
We’re absolutely thrilled to hear that Mark provided such outstanding service and went the extra mile to ensure a smooth and successful sale.
Your kind words about Darren and the rest of the team are appreciated, we’re proud to have such a dedicated group here at our Hythe branch.
Wishing you all the very best, and thank you again for your recommendation.
Wards of Hythe
★★★★★ 1/5
GoogleAvoid or be prepared to have a break down. After meeting them at the house. That was when the nightmare began. They recommend the auction route and from then on life was hell. No matter how many times you asked for costings you never received it. Constant emails from thier partner auction company. I was even asked for a certificate to prove my father had lost capacity and a copy of POA. I had to assure them that a dead person definitely had lost capacity and the POA was now void. After a week of failure. I had to withdraw from the contract. They persuaded me to give them a second chance, the worst thing I had ever done. They told me would take care of the EPC what they actually meant was they make the phone call and charge £105. I got it done for £60. Despite saying they would send PDF copies for all costs upfront it never arrived and only when I went to the shop was I told that costings hadn't been done and all the things they said they would do hadn't been done luckily I used the 14 day cooling of period to withdraw.
Mark · 23 April 2025
★★★★★ 5/5
GoogleWe have finally exchanged on the sale of our property and are due to complete in a couple of weeks! We cannot thank the team at Wards of Hythe enough! Mark, Darren, Amelia and Oli have been extremely professional and very friendly throughout.
Mark especially has gone above and beyond for us, keeping us sane when we were getting stressed and anxious and finding out answers to our questions when no one else could.
Would highly recommend.
Dawn · 16 October 2025
Agent replied · 16 April 2026
Good afternoon,
Thank you so much for your lovely review.
We’re absolutely delighted to hear that your sale has now exchanged and that completion is just around the corner, what an exciting milestone!
It’s good to know that Mark, Darren, Amelia and Oli at Wards of Hythe provided such professional and friendly support throughout.
We’ll be sure to pass on your kind words.
Your recommendation means a great deal to us, and we wish you all the very best for completion and beyond!
Wards of Hythe
★★★★★ 4/5
GoogleWards of Hythe were very helpful and professional, especially Mark, Ollie and Amanda. Queries chased up promptly, and always friendly and professional.
Moira · 15 December 2025
Agent replied · 14 January 2026
Good afternoon,
Thank you for your review.
We are grateful for your kind words about Mark, Ollie and Amanda.
We will pass your feedback onto the staff.
Kind regards
Wards of Hythe
★★★★★ 5/5
GoogleThe sale of my house has completed now and I have been more than satisfied with all the staff at Wards in Hythe. Polite and helpful at all times, particularly Mark Backhurst who valued the property. His help and general approach is what …
Tessa · 16 April 2025
Agent replied · 13 June 2024
Good Afternoon Tessa,
Thank you for taking the time to leave such a detailed review. We're happy to hear that our team provided you with an excellent service.
Best wishes, Wards of Hythe Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
