Trusted Agent profile · Kent

Orange Kent reviews

4.6

★★★★★ Excellent

284 reviews across 2 platforms

40-41 Windmill Street, Gravesend, Kent, DA12 1BA

Orange's office in Kent, at 40-41 Windmill Street, is rated 4.6 out of 5 across 284 reviews on two platforms, including 273 Google reviews rated 4.6.

Google logo

4.6 / 5

273

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Google

Spoke to Amanda on the phone, very professional and very helpful, she was able to answer all of the questions I had. Will definitely recommend :-)PositiveProfessionalism

Robyn · 22 June 2021

5/5

Google

Just move into a 3 bedroom property and went through orange property services. The estate agent I had was Colin. He was very good and answered all my questions and was very quick at getting it all sorted for me. Would recommend!PositiveQuality

Annie · 22 June 2021

Agent replied · 21 June 2024

Thank you Annie for your review and congratulations on your new home.

5/5

Google

Representative of Orange that I’ve had the pleasure of dealing with, Colin McDonnell is very friendly & helpful. I would highly recommend this Company.

Paula · 22 June 2023

Agent replied · 21 June 2024

Thank you Paula, we are very pleased to hear your comments.

5/5

Google

Orange Property Services have been fantastic for us, especially Amanda whose hands-on management of our rental properties has been exemplary and professional.PositiveResponsiveness, Professionalism

Colin · 25 August 2021

1/5

Google

Had a viewing booked that morning received 3 calls and 2 text messages to make sure I still am going to be there at 11. I arrive at 10.50 the lady showing us around arrives at 11.35 no apology she shows us around the house after 5 minutes says sorry gonna have to kick u out got another appointment. Went into the office to show my interest in the property they gave me all the fee prices etc wasn't impressed with the amount charged but needs must I signed everything was told they will call landlord and call me back in that afternoon to pay the deposit it's now been 4 days and still haven't heard a thing. Very very unprofessional would no recommend

Carly · 23 June 2017

5/5

Google

Totally professional, responded to all questions in a timely & clear way. We felt looked after through the whole process.

Nick · 27 July 2023

Agent replied · 21 June 2024

Hi Nick Thank you very much for your kind words, we are very pleased you were happy.

4/5

Google

Good property letting service - thanks to Amanda who is always quick to respond and helps to sort a problemPositiveResponsiveness, Quality, Professionalism

M · 22 June 2021

5/5

Facebook

Thank you Orange property services for all you help with re-letting my property. You have done this a number of times now and always do it professionally and quickly. Chris has always managed this for me and is always very helpful and goes the extra mile when it comes to random questions or support needed during the process. It is always fuss free and a quick process, which is very helpful! Wouldn’t go anywhere else!

Olivia · 20 January 2020

5/5

Google

A good local estate agent. Very friendly and helpful staff.. Have been using them over15 years. Highly recmonded. Nicolas who owns this business is a decent lady. Very Helpful too .

Kevel · 22 June 2022

Agent replied · 21 June 2024

Dear Kev Thank you for your very kind words. Kind regards Nicola

5/5

Google

In the last 18 months, my husband and I have received excellent customer service from Orange Property Services as both Landlords and Tenants. They offered us the best competitive rate to manage our property for us and to date, any problem that has arisen has been dealt with efficiently and professionally with very little inconvenience to us. We are (by our own admission) excellent Tenants and maintain the property we are renting from Orange to a high standard, and therefore rarely need to bother them with maintenance issues. The few minor issues which have arisen however, have been resolved between us very quickly to mutual satisfaction. I cannot fathom the negative reviews at all, and feel that some of the derogatory personal remarks made about certain members of staff are totally inappropriate and unfounded, borne out of sheer spite and/or jealousy!

Elle · 24 June 2013

5/5

Google

Really helpful, always available when you call not like other estate agents! Definitely recommend. Colin helped us throughout. Great agent

King · 22 June 2023

Agent replied · 21 June 2024

Thank you for taking the time to write a review for Colin, your comments are greatly appreciated.

1/5

Google

Disgusting service, leaving me in a property full of mould and leaks, also the staff member that works there named ‘ Elleese Mason’ giving out my personal details to people, not professional and not confidential at all! Deffo DO NOT rent a property from orange!!

Dana · 23 June 2018

Agent replied · 21 June 2024

Dear Dana As you are aware this is not the case on either issue and it is very unfair to bring your personal issues with team members into account. Should you wish to discuss please contact me directly. Kind regards Nicola Leaney

5/5

Google

Orange property services have been the best agent company I have ever dealt with! They helped me sell my house so quickly without any stress. Really recommend

Olivia · 26 October 2022

Agent replied · 25 October 2024

Dear Liv It was our pleasure, thank you for your kind words.

5/5

Google

This is our first experience of letting a property and Orange Property Services could not have been more helpful. Great service, advice and guidance - particularly from Colin and Dan. We now have a tenant in our home and we would not hesitate to recommend Orange to our family and friends. ThankYou to Nicola and her Team, Shelley and EddiePositiveResponsiveness, Professionalism, Value

Planet · 22 June 2022

5/5

Google

Highly recommend. Fast and professional service. Staff were very friendly and helpful with my needs 👍🏼 …

Zara · 26 August 2023

Agent replied · 21 June 2024

Dear Zara, thank you for your 5 star review, we look forward to seeing you in the office again soon.

5/5

Google

I have found Amanda and Orange Oroperty Setvices very helpful indeed over many years. They have given me good advice, even if ito do with a property they’re not managing for me. Their staff have done jobs I require competently and in a timely fashion and for good value. I always recommend them when I’m asked. They have managed properties for me for 12 years.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 22 June 2021

5/5

Google

ignore the bad reviews their all just miserable with there lives. I found their services to be outstanding. been renting with orange almost 2 years and boilers broken down twice and ive had it repaired within the 2 days. highly recommend. honestly

The · 23 June 2019

Agent replied · 21 June 2024

Thank you for your feedback, it did make me giggle, so many people are so negative, what happened to Live Laugh Love! Alot of people do not realise we are generally the middle man and not the decision makers. Thank you for your comments we really appreciate it.

5/5

Google

Hi Nicola I hope you a amazing wedding and honeymoon You looked beautiful I just wanted to say a massive thanks all of your staff they have been so helpful and friendly and have helped me out massively there a credit too you thanks for all your help Nicola xx the carpets get fitted Monday afternoon so hopefully we can get this House on market in next week or so x

Alex · 22 June 2020

5/5

Google

The property management team, Amanda and Kirsty in particular, have been great, communicate really well, quick to respond and very helpful to me as a landlord, thank you!

Samy · 22 June 2022

Agent replied · 21 June 2024

Dear Sam We are happy that you are happy with our service and look forward to assisting you again in the future.

5/5

Google

Orange property services have been the best agent company I have ever dealt with! They helped me sell my house so quickly without any stress. Really recommend

Liv · 22 June 2022

Agent replied · 21 June 2024

Dear Liv It was our pleasure, thank you for your kind words.

5/5

Google

Burtons Solicitors have worked with Orange Property Services, their clients and staff for many years. They are friendly, approachable, professional and always have time for their clients and professional contacts. We would highly recommend Orange Property Services

Julie · 22 June 2020

Agent replied · 21 June 2024

Thank you for your kind review Burtons Solicitors, I will pass your comments on to the team.

5/5

Google

The staff here are so helpful and are ready to answer any queries I had. 10/10 would recommend, they are so lovely!!PositiveResponsiveness, Quality, Professionalism, Value

Izz · 22 June 2022

Agent replied · 21 June 2024

Very kind of you to review, thank you.

5/5

Google

Every time i have needed to find a good quality tenant with the minimum of fuss Orange have always found someone that meets my expectations.I would not use some of the other "grab anyone off the streets" letting agencies whose attitudes and service often leave a lot to be desired.The service is always very professional even though they are very busy at times.PositiveProfessionalism

Nick · 22 June 2021

1/5

Google

The worst property agency which I have ever seen....... Recently a few years I tried to contact with them for renting property, but always funny stories comes from them, most popular 'we dont have keys'........shame.

GameWinner85 · 22 June 2020

Agent replied · 21 June 2024

Dear Darius We do not always hold the keys for properties, or should they be tenanted still we need to arrange appointments. This review is very unfair on the staff who work exceptionally hard in the office. You may like to email me directly concerning this. Kind regards Nicola

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Orange's Google reviews

Questions about Orange Kent

How many reviews does Orange Kent have?

Orange's Kent office has 284 reviews across two platforms: 273 on Google, 11 on Facebook.

What is Orange Kent's rating?

Orange Kent is rated 4.6 out of 5 across all 284 reviews, and 4.6 out of 5 on Google from 273 reviews.

Where is Orange's Kent office?

Orange Kent, 40-41 Windmill Street, Gravesend, Kent, DA12 1BA.

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