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Orange reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

284 reviews across 2 platforms

40-41 Windmill Street, Gravesend, Kent DA12 1BA

Orange's Kent office at 40-41 Windmill Street is rated 4.6 out of 5 across 284 reviews on two platforms, including 273 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

273

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Google

I haverecently rented a property through this orange estate agency and had a very positive experience from start to finish. The team was professional, responsive, and supportive throughout the whole process. They made everything clear and straightforward, from arranging viewings to completing the paperwork, which made moving much less stressful. Communication was excellent at every stage. Any questions I had were answered promptly, and I always felt well informed. The staff were friendly, approachable, and genuinely helpful, which made a big difference. The property was exactly as described, and the whole process was handled efficiently and professionally. I would highly recommend this agency to anyone looking to rent a property, and I would happily use their services again in the future. Thank you to the team for making the experience smooth and hassle-free. I would like to give a special thank you to Holly Haynes, who went above and beyond to help me secure my flat quickly. Her professionalism, efficiency, and friendly approach made a real difference.

Unal Β· 16 March 2026

Agent replied Β· 16 April 2026

We very much appreciate your time taken to give us this five star review, I will ensure that Holly is aware of this too :). We are always happy to help so if you need any further assitance with anything please do let us know. Many thanks Orange

5/5

Google

We had a great experience working with Colin while renting our house. He was very helpful, professional, and supportive throughout the entire process. Colin clearly explained everything to us, including how the first come, first serve process works, which helped set clear expectations from the beginning. He was honest, communicative, and always willing to answer our questions. His guidance made the rental process smooth and stress-free, and we truly appreciate his dedication. We would highly recommend Colin to anyone looking to rent a home.

Selin Β· 16 February 2026

Agent replied Β· 16 April 2026

Hi Selin, thank you so much for taking the time to write this glowing review for Colin :)

5/5

Google

I had a very good experience with Orange Estate Agents. There was a water leak in my property, and they responded and arranged the repair. The result was satisfactory, and it solved the problem and made a huge improvement compared to before. I really appreciate their support. Thank you so much, Orange Team. I really recommend them.

Fernando Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Fernando We are so pleased everything is now good in your property for you and your family. Thank you for taking the time to write the review. Kind regards Nicola

5/5

Google

Would highly recommend Orange Property Services. Holly was amazing helping us to find a house to rent. After a few unsuccessful attempts with other estate agents we thought we would never find anywhere then we met Holly and she was absolutely amazing and managed to help us find a house. Thank you so much!

Sarah Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you Sarah, we hope you have settled in well to your new property.

1/5

Google

I would like to war others how the director of this company (S. Haider) will operate at the end of your tenancy. I am thousands of pounds worse off. I have complained via the property watchdogs however she will change company names and leave you worse off. Very dishonest, and does not know the meaning of customer loyalty or service. please think about this before trusting them with your property and money. they did not even protect our tenants deposit in the deposit protection scheme.

Chris Β· 2 April 2026

Agent replied Β· 16 April 2026

Dear Chris I am writing to confirm that S. Haider is not a Director of Orange Ltd and we have had no dealings with her in over 7 years. We were unable to locate your details in our client system to contact you directly. If you are still experiencing any issues, please do not hesitate to reach out to us, we will be happy to assist. You can contact us at sales@orangeltd.co.uk or 01474 333353. Kind regards Nicola Haynes (Director)

5/5

Google

Right from the first time we viewed our rental property Holly has been such an amazing help to us. Throughout the whole process she has been such a font of knowledge 😊 unfortunately since moving in we have had a few issues but Nicola has …

Joanne Β· 16 August 2025

Agent replied Β· 24 August 2025

Thank you so much for taking the time to write this review Joanne, we very much appreciate it :)

5/5

Google

Very good experience with Orange Property. Tabitha was absolutely amazing, you could Feel that genuine desire to help from her and honest advices. Holly was lovely as well. If I have to move again, I would definitely use their services! Really recommend.

Magda Β· 2 September 2025

Agent replied Β· 23 November 2025

Thank you Magda for taking the time to right this 5 star review.

5/5

Google

Holly and Chris were absolutely amazing and supportive throughout my experience with Orange Property Services. No question was a silly question, they kept me informed of the process and where they were at with each stage. Picking my keys up was smooth and they explained everything thoroughly. I would highly recommend Orange Property Services and would like to give a big thank you to Chris and Holly!

Amy Β· 4 October 2024

Agent replied Β· 25 October 2024

Hi Amy, so great to hear you are happy with Holly and Chris's service, its very nice for them to be appreciated. Thank you.

5/5

Google

I rented my flat through Orange a few years ago and they have always been incredibly helpful and good at keeping me up to date with things going on in the building. I also had a contractor come out last week, Dougal, to fix a broken kitchen tap. I was at work so used the spare keys, did an amazingly efficient job and left everything very tidy afterwards. Very happy with my experience

Alice Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you for your kind words Alice, we are very happy that you are happy :)

5/5

Google

We had an outstanding experience with Holly Haynes and Chris Stone at Orange Property Services.Holly showed us the perfect flat on our first visit. Chris then ensured the paperwork process was smooth and stress-free. Both Holly and Chris were incredibly professional, supportive, and efficient throughout the entire process. We are extremely grateful for their help in securing our first rental flat. Highly recommend their services.

Vineet Β· 25 September 2024

Agent replied Β· 25 October 2024

I am really please you have been so very happy with your service from Orange Vineet, thank you for taking this time to write your review.

5/5

Google

I had an excellent experience with Orange Property. From the very beginning, they were professional, knowledgeable, and incredibly responsive. They took the time to understand my needs and provided valuable guidance throughout the entire process. Nicola went above and beyond to ensure everything went smoothly, keeping me updated at every stage and addressing all my questions with patience and expertise. Her attention to detail and dedication made the whole experience stress-free and enjoyable. I highly recommend Orange Property to anyone looking to buy, sell, or rent a property. Their outstanding service and commitment to client satisfaction truly set them apart. Thank you for all your hard work!

Rosemary Β· 18 March 2025

5/5

Google

Amazing service and always quick to respond to issues. Contractor is such an awesome and kind person who always gets the job done perfectly.

Theresa Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you Theresa for your kind words.

5/5

Google

After probably the most stressful house hunting experience of my life, orange have helped us no end and we’re about to move after nearly a year. We have dealt with Colin and Holly and couldn't fault a single thing they have done. Holly was efficient and helpful throughout the ID and referencing process and has done so whilst being super organised and with impeccable customer service. Colin has been exceptional, from the very beginning right up to today, he has provided us support, advice and been an all round gem. What assets they are to Orange β™₯️

Rebecca Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Rebecca We appreciate your 5 star review, thank you so much for taking the time to express your experience.

5/5

Google

(Using my partners account) I rented a property for the last 2 and half years and have just moved out. Amanda Parkes was fantastic at the check out and did some viewings when I was moving out. She made the whole process feel so much easier and I've been so happy in my home and anything you need the estate agents were always polite and helpful. Thank you for giving me the opportunity to make the best memories in my home. All the best

Danny Β· 22 June 2023

Agent replied Β· 21 June 2024

Well done Amanda and thank you for your kind works Danny.

5/5

Google

Holly was amazing throughout the whole process renting my first property, would highly recommend!!! Thankyou so much Holly x

Lauren Β· 18 December 2025

Agent replied Β· 16 April 2026

Hi Lauren, thank you for the 5 star review for Holly, I will be sure to pass this on to her.

5/5

Google

Holly was incredible, made the experience of moving incredibly easy Thank you!

H Β· 11 December 2025

Agent replied Β· 16 April 2026

Thank you so much for taking the time to write this positive review.

5/5

Google

I’ve had an amazing experience with Orange. Holly was so pleasant to deal with and helpful along the way. Will definitely be using again in the future!

Chloe Β· 11 July 2025

Agent replied Β· 9 September 2025

Hi Chloe, thank you so much for taking the time to write our 5 star review, we are so happy you are happy!

5/5

Google

I would like to leave a review to say how professional all the staff are and for all that they have done to help me and my family throught the whole covid scenario, they went beyond what the could to help us get through the whole term . We struggled through and was scared about renting at such a bad time in the world and was assured and put at ease and really was grateful to them . I would personally like to thank Amanda parkes for helping me with everything I struggle with mental health and been there the whole way to help me and answer any question that I have she is a true assett to your company aswell as Chris stone . Both really are a god send I will recommend orange just on them two people and the service they give is amazing thank you once again to you both for everything you have done for me and my familyPositiveResponsiveness, Professionalism

Andrew Β· 22 June 2022

Agent replied Β· 21 June 2024

Thank you Andrew, good luck in your new home.

5/5

Google

I was looking for a property for myself and my 2 young sons, we had to move quiet quickly and I needed a home suitable for us. From the moment I spoke to Colin on the phone explained my situation and what it was I was looking for he was amazing, found me the perfect property, arranged a date and time convenient for myself and the boys to view. Colin showed us around the house giving me all the information I needed and also knowledge about the local area for me as we are new here. Everything has gone through quickly and smoothly, any questions I have had Colin has been in constant contact with me to answer my many queries and guild me throughout the process. This move has not been stressful in any way shape or form thanks to Colin and his professional, approachable and friendly manner. I Would highly recommend Orange Property Services and in particular Colin who has gone above and beyond what I'm sure most property services would do.

Angelina Β· 22 June 2022

Agent replied Β· 21 June 2024

Dear Angelina Thank you so much for bringing Colin's hard work to light. We really appreciate your time taken to write this review. Kind regards Nicola

5/5

Google

Holly was very helpful and responded quickly to our requests. Definitely recommend her and Orange agents.

Peter Β· 18 September 2025

Agent replied Β· 23 November 2025

Hi Peter We are very happy you had a good experience with us.

5/5

Google

I have had nothing but a smooth easy transition moving with Orange property. A special thank you to Holly who went above and beyond in every aspect she could to find me and my partner our first home together. Holly has been excellent from answering all my questions to simply just being polite and lovely ☺️

Chase Β· 22 February 2024

Agent replied Β· 25 October 2024

Thank you for your kind words Chase.

5/5

Google

Holly was fab! She has made the letting process go so smoothly and me and my partner are over the moon. ☺️

Kady Β· 25 June 2025

Agent replied Β· 23 November 2025

Thank you for your lovely words Kady, we will be sure to let Holly know!

5/5

Google

I have recntly used Orange to rent a property. Holly and Chris have been great, very responsive, helpful and knowledgable. Any issues were dealt with immediately and property was a better standard than alot Ive seen with other estate agents

Lauren Β· 26 March 2026

Agent replied Β· 16 April 2026

Hi Lauren Thank you for your kind, positive review, it is much appreciated as I know how hard the team work. Thank you :)

5/5

Google

Holly was absolutely amazing, so lovely and helpful. I would definitely recommend Orange!

Erin Β· 18 September 2025

Agent replied Β· 23 November 2025

Thank you very much for your kind works Erin.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Orange's Google reviews

Questions about Orange

How many reviews does Orange have?

Orange's Kent office has 284 reviews across two platforms: 273 on Google, 11 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Orange's rating?

Orange is rated 4.6 out of 5 across all 284 reviews, and 4.6 out of 5 on Google from 273 reviews, checked 9 October 2026.

Where is Orange's Kent office?

Orange, 40-41 Windmill Street, Gravesend, Kent DA12 1BA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.