5/5
GoogleHighly recommend Motis Estates especially Ellie Green! She made the whole process so much easier and stress free which was very reassuring as a first time renter! I couldn’t fault Ellie at all.
Trusted Agent profile · Kent
Motis Estates Kent reviews
★★★★★
257 reviews across 4 platforms
Suite 1-2 Motis Business Centre, Cheriton High Street, Folkestone, Kent, CT19 4QJ
Motis Estates's office in Kent, at Suite 1-2 Motis Business Centre, is rated 4.7 out of 5 across 257 reviews on four platforms, including 232 Google reviews rated 4.8.
232
Reviews on Google
This office
4
Reviews on Facebook
This office
6
Reviews on Yell
This office
15
Reviews on Trustpilot
This office
Reviews
Every review we hold for the Kent office, from every platform, shown as written. First names only.
Google5/5
GoogleSince having a terrible experience with our last letting agency, we have had nothing but positive communication with Motis. Since enquiring about the property we are in now, we have been in communication with Dee and Kim who have both been extremely understanding with all of our many questions and concerns. Although we have had a few issues with the house, this has been at no fault of their own and anything that has needed fixing has been fixed. If anyone was thinking about renting through Motis I would definitely say do it. We have experienced some awful people from other estate agencies so cannot be happier with the experience we have had so far.
5/5
GoogleEllie Green was superb in her dealings on a property purchase. Successfully mediating between buyer and seller, she is a strong asset to Motis with a friendly demeanour and high level of professionalism.
5/5
GoogleI recently moved into a property with Motis Estates, the experience was exceptional. They were professional, responsive, and genuinely invested. The entire process, from viewing to signing the lease, was seamless and stress-free. I highly recommend Motis Estates for anyone looking for a reliable and supportive estate agents.
Agent replied · 22 October 2024
Thank you John for your kind words. I will certainly let the team know. I am sure they will appreciate it. Kris - Director
5/5
GoogleI would highly recommend Motis Estate Agents, I have recently had experience with both the sales and the rental team. I have previously let my house with Motis and Kim managed the property for me, Kim has a lovely, sunny disposition, and …
5/5
GoogleThank you Deanna for the great service you provide to me on the property at 5 Marian’s terrace Folkestone flat 3. Your manner and detailed information about the property was excellent. You did Motis Estates proud . Thank you for all your help and responding to questions very quickly. Regards James kelleher
5/5
GoogleI have recently started renting a flat with Motis Estates. Deanna has been super helpful the whole way through. She arranged a viewing for a time that suited my schedule and was super helpful on the move in day. She explained the paperwork really Cleary and was really lovely to chat to.
5/5
GoogleHad a really positive experience with Motis but with Ellie in particular and from start to finish its been a real pleasure and would recommend Motis Estate agents and Ellie with great confidence…. Thank you Ellie
5/5
GoogleI dealt with Meghan who assisted us from the beginning of our move. She was extremely professional and nothing was too much hassle. She is a real asset to Motis Estates.PositiveResponsiveness, Professionalism
Agent replied · 11 June 2024
Thank you Kelly for the kind words. I am glad you were happy with Meghan's service. Regards, Kris (Director)
5/5
GoogleThe right people doing the right job! Totally satisfied in all aspects of the process of renting. The staff especially Deanna Roderick could not have been more helpful. A big thank you and I'm sure Keith will settle in and be very happy in his new home.
5/5
GoogleKris was very helpful, arranging to complete our RICS survey at his earliest convenience and responding to questions and follow up support too. Would recommend to anyone looking for a survey!PositiveResponsiveness, Quality, Professionalism
Agent replied · 11 June 2024
Thank you Charlene! We appreciate your review and recommendation to your neighbour.
5/5
GoogleEllie is the best! She has literally helped make our dreams come true. Processed our application and all of our requests so quickly and professionally. She has been so kind and helpful and really has made the whole moving process so smooth and painless. 10 stars!
5/5
GoogleEllie was great super friendly and helpful and helped us move the process much faster for us to move in which was greatly appreciated.
5/5
GoogleI would like to thank all staff at Motis Estates for providing me with a fantastic service, in particular Jamie -Leigh Swan, she is a real credit to your Company. The level of service i have received in letting my properties is to a very high standard, everyone i speak to at Motis are always courteous, knowledgeable and helpful. Peter SaundersPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe’ve been dealing with Motis for over 9 years. During this time, they have time and time again proven to be very professional, courteous, helpful and definitely “glass-half-full” & “going-the-extra-mile” types of people. I would like to single out Meghan Jones, Jamie (Manager) and Jamie-Leigh for Top Star Awards during these last few months. Motis Estates Beware : They are beyond doubt a Phenomenal Credit to your Company!!! Stay Safe and keep doing what you’re doing!! You do it Very Well!! Thank you, Christopher Luttik
Agent replied · 11 June 2024
Thank you Christopher for your time to review the firm. I appreciate all feedback for staff and will certainly be rewarding Meghan, Jamie and Jamie-Leigh for their hard work during the difficult period. Regards, Kris Foster - Director
5/5
GoogleHighly recommend all round. Ellie Green was great - helpful, knowledgeable and professional from the viewing to signing me up. Thanks Ellie!
4/5
GoogleDee is a very warm and friendly girl, who helped me very much with my move . Cant thank her and MoTIS enough
5/5
GoogleWe are so pleased with the customer service. Always happy to assist on any questions. Been very helpful during our journey.
5/5
GoogleI was recently looking for a flat and got in touch with the MOTIS Agency in Folkestone. I was helped by Ms. Deanna Roderick who helped me incredibly with correct, to the point information. A super thank you Deanna for helping me out so well.
5/5
GoogleWorking with Jamie-Leigh Swan to get my rental property ready to let, i have been surprised by how responsive, helpful this young lady has been and a resource i couldn't do without and the speed in which she replied to me was record breaking, no matter the time of day i never felt on my own. I look forward to working with you on more property rentals in the future. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Thank you Malcolm for your time to write this review. I will certainly let Jamie-Leigh know. We appreciate all feedback and strive to provide a high level of professionalism to all our clients and Jamie-Leigh epitomises this. Regards, Kris - Director
5/5
GoogleJust moved in to a new flat with my partner and we couldn’t be happier. Deanna looked after us from the viewing until moving in day. Everything was explained and made easy, helped us through all paperwork and referencing etc. Helpful and professional, we were very happy to use Motis Estates and would recommend.
5/5
GoogleI would recommend Motis Estates to anyone looking to rent. Meghan Jones was incredibly helpful and responsive whenever I had any queries relating to the property or my tenancy. Thank you again to Meghan and to everyone in the Lettings team at Motis Estates for making the experience as easy and as stress free as possible.PositiveResponsiveness, Professionalism
5/5
GoogleI couldn’t have asked for a better experience, Deanna and Kim helped me so much to get the perfect house for me and my family ! They were kind and thorough and helped me to rent a property, within 2 weeks of viewing a beautiful house, I had the keys a paperwork all sorted and all ready to move in ! They were patient with me when I had to ask many questions and always responded quickly to emails and calls from myself ! Made a very stressful experience easy an enjoyable ! Would highly recommend using these estate agents !
5/5
GoogleA very big thank you to Ellie for providing a great service and for ensuring the moving process ran smoothly. Would recommend to family and friends.
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Questions about Motis Estates Kent
How many reviews does Motis Estates Kent have?
Motis Estates's Kent office has 257 reviews across four platforms: 232 on Google, 4 on Facebook, 6 on Yell, 15 on Trustpilot.
What is Motis Estates Kent's rating?
Motis Estates Kent is rated 4.7 out of 5 across all 257 reviews, and 4.8 out of 5 on Google from 232 reviews.
Where is Motis Estates's Kent office?
Motis Estates Kent, Suite 1-2 Motis Business Centre, Cheriton High Street, Folkestone, Kent, CT19 4QJ.
