Trusted Agent profile

Motis Estates reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

257 reviews across 4 platforms

Suite 1-2 Motis Business Centre, Cheriton High Street, Folkestone, Kent CT19 4QJ

Motis Estates's Kent office at Suite 1-2 Motis Business Centre is rated 4.7 out of 5 across 257 reviews on four platforms, including 232 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

232

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

Yell logo

4.3 / 5

6

Reviews on Yell

This office

Trustpilot logo

15

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Google

We used Motis Estates to provide a RICS valuation for our re-mortgage application. I emailed Motis Estates and had a swift response and had my valuation booked in for a few days later. Kris was professional and thorough whilst completing the valuation and also adhered to the Government's COVID-19 guidelines. The report provided was accurate and was passed to the Mortgage team who requested more comparable properties which Kris completed within 24 hours. Fab service and great price. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Dan Β· 12 June 2021

Agent replied Β· 11 June 2024

Thank you Dan for your review. We appreciate all feedback. If you need anything in the future then please don’t hesitate to contact us. Regards, Kris

5/5

Google

I dealt with Kris Foster at Motis Estates and I can’t recommend him and Motis Estates highly enough. Kris helped me with 2 htb surveys and a desktop valuation after my sale dragged over 9 months. Needless to say it was a stressful sale but Kris at Motis Estates was unbelievably helpful in progressing the valuation when the completion date was moved back at the last minutePositiveResponsiveness, Quality, Professionalism, Value

David Β· 23 October 2022

Agent replied Β· 11 June 2024

Thank you David - Kris (Director)

5/5

Google

We found a brilliant property to rent and had to jump on it as not many of the size we were looking for often came up. The wonderful Ellie at Motis was brilliant. As we lived too far away, she went round and did a video walk-through of the whole property in detail. Then everything went through without a hitch. Ellie was very quick to reply to any questions on email or text. She was friendly, and we felt very confident in her. She managed the whole process like a pro. Now we have the keys, and we're very happy.

Sam Β· 10 May 2024

5/5

Google

I've dealt with Kris and team and can't rate highly enough. Very friendly and helpful in helping me lease an office.

Steve Β· 16 March 2026

5/5

Google

Very positive and amazing experience throughout the whole process. Ellie was very professional, was always available when we needed to contact her and went far and beyond to support us with some 'bumps' along the way. Even at the end of the process, we were struggling with some IT issues and met her so she could help us getting it through. We are very happy and pleased with her service and grateful for her support.

Florbela Β· 12 May 2024

5/5

Google

Deanna was very professional, friendly and and always acted on her word in dealing with the rental of my new home, a very supportive agent. Thank you 😊 …

Tracey Β· 16 December 2025

5/5

Google

Recently used Motis for the valuation and sale of our home. Kris and Chris were both excellent throughout with clear communication. The house sold within the first week of being on the market, and we had lots of viewings booked in too. Their fees were very reasonable in comparison to other estate agents in the area. The whole process was really smooth and we can’t thank Motis enough for making the whole process as easy as possible. Thank you Kris & Chris!

Sophie Β· 13 January 2024

4/5

Google

These people know what they are doing, - real professionals and very pleasant too. Deanna went above and beyond to drive the process through, smoothly and quickly for me. Sterling effort! And good communication throughout as well. (The only reason it's not 5 stars is that their external referencing chatbot had a hiccup - which, again, Dee sorted out). Very high praise indeed from here!

MT Β· 24 September 2024

5/5

Google

Really impressed with Motis - bought my house through them last year and they couldn't have been more helpful. Ellie was an absolute pleasure to deal with and incredibly efficient. 100% recommend.

Sophie Β· 29 October 2025

5/5

Trustpilot

We recently sold our home with Motis…

We recently sold our home with Motis Estates. They were absolutely brilliant throughout. Kris and Chris made the whole process as smooth and stress free as possible with clear communication from the very start, right up until completion. We were very dubious that with the current housing climate how well the house would do on the market expecting it to take a while to sell, however we had several viewings booked in and an offer at asking price within the first week. Chris thought outside the box, and used different platforms to advertise our property with great results. Their fees were very reasonable compared to other estate agents we looked at in the area. I would not hesitate to use Motis again. Thank you Chris & Kris!

Miss Β· 14 December 2023

5/5

Google

Me and my wife first met Ellie when she was showing us a property in folkestone. Upon meeting her she was very polite and courteous and seemed very happy which always makes it easier on the customers. When she took us inside the property she was very very thorough and gave us a very detailed viewing of the place and new alot about the property so we got a great understanding of the place because of her hard work, she also did not rush us which was lovely to be able to do so we could see everything. When we decided to go through with the property she was helpful every step of the was and I was calling alot, she was always contactable, and got back to us very quickly and was so helpful on the phone or via emails which made things run a lot smoother. I would just like to add that we have been through house moves before and never have we had somebody so helpful this was really nice. Ellie was excellent the whole way through and exceeded our expectations of how we have been treated by past letting agents. Well done Ellie and that you. William and Kelly Fleming. 17-10-2023

Bill Β· 14 November 2023

5/5

Google

We needed a RICS assessment done as we are selling our property that we purchased with Help to Buy. Kris was fantastic, extremely knowledgeable and patient as I had a lot of questions! He was available to come round nice a promptly and provided us with the report that same day. Thank you Kris we would recommend your services to anyone :)

Annabelle Β· 12 June 2022

Agent replied Β· 11 June 2024

Thank you Annabelle for the review, hope all goes well with the move!

5/5

Google

Motis Estates have been great when it came to trying to purchase our first property. Ellie was brilliant, and supported us through every step of our journey, even though ours was extremely complexed and time consuming. No question was ever to silly to ask, and Ellie constantly remained on the ball for us - big thank you!

Eloise Β· 4 November 2024

5/5

Google

Recently moved via Motis estates where Deanna Roderick was our agent. Fantastic customer service given by her, always very quick to deal with any questions or queries we had and made things a nice, very smooth process. Whole process comes highly recommended from us and would definitely go to her and Motis again for a property if ever needed in the future. Thank you for all your help

Craig Β· 12 April 2024

5/5

Google

I would like to give Deanna 10/10 stars! In all our experience renting we have never come across an agent so personable, approachable, professional, communicative and simply pleasant to deal with. Nothing was too much trouble, we were kept up to date with the proceedings and Deanna was always happy to help if required. I am very grateful, as all of the aforementioned made for an exceptional experience during a fairly stressful time of searching for a home and moving. Thank you!

Izolda Β· 12 June 2023

5/5

Google

We continue to receive excellent service from Meghan Jones at Motis who has been letting a property for us for several years now. Meghan responds promptly to every email regardless of where we are in the process of a tenancy and always answers my questions helpfully and quickly. This time around we have also been working with Ellie Green who has also been fabulous. We will 100% continue to let our property through Motis and should we obtain other properties in the future, we wouldn’t hesitate to use Motis as the Letting Agent time and time again. Thanks for your wonderful service.

Rockwired Β· 26 May 2024

Agent replied Β· 9 June 2024

Thank you for your kind words regarding the team. We strive to provide a very professional service and I am glad you are receiving this. Regards, Kris - Director

5/5

Google

Recently my mum bought a retirement flat through Motis Estates. From the start to finish it has been a pleasure doing business with Motis. Meghan was my point of contact and she has been so kind, patient, and helpful throughout the whole process. Thank you Meghan!

Cobra Β· 12 June 2023

Agent replied Β· 11 June 2024

Thank you for your kind words regarding the staff and Meghan in particular. We strive to provide a level of customer service at al times. Regards Kris - Director

5/5

Google

We worked with Jamie-Leigh at Motis Estates for the purchase of our first property. She helped us from beginning to end for a purchase that was trying at times through no fault of her own. She responded to queries very promptly, going above and beyond for us. You made a family very happy.PositiveResponsiveness, Quality, Professionalism, Value

Leonta Β· 12 June 2022

Agent replied Β· 11 June 2024

Thank you Leonta for the review, I am glad you were happy with the service Jamie-Leigh provided. Regards, Kris - Director

5/5

Google

Much thanks and appreciation to Tom and Dee at Motis. Thank you Dee for your professionalism and lovely manner during my sale and purchase which was quite stressful at times. Would definitely use Motis again.

Andrea Β· 11 June 2025

1/5

Google

Simply appalling. I called last week to request a viewing, never received a confirmation so I called again today and was promised a call back from someone which never happened. I called again and they didn't even have my name/number registered. Not a single sorry for the confusion/mistake. The person on the phone was in a bit of a rush to dispatch me. No longer interested in viewing any properties being sold through you.

Cristina Β· 12 May 2024

Agent replied Β· 11 June 2024

Thank you Cristina, we can only apologise for the mistake, we had a viewing confirmed with you on Saturday at 12pm which was confirmed on the day before after you called us. One of the team attended the viewing but you did not arrive, we also messaged you and we had no reply. I understand you called today to view at 5.30pm, unfortunately this time slot was not available with all of the sales team out on appointments and an alternative was offered on Saturday. We would still be happy to assist you with finding properties however Motis Estates are not solely to blame. If you would like to discuss it further then please don't hesitate to contact me direct on 01303 212020 or kris.foster@motis-estates.com. Kris - Director

5/5

Google

I had the pleasure of Deandra helping me to find rented accommodation. The flat she found for me is absolutely perfect. Deandra has been so kind and so helpful helping me with all of my queries. A very professional young woman and an absolute asset to your company. I am so glad it was Deandra who helped me.

Elizabeth Β· 12 May 2024

5/5

Google

Deanna made this process a whole lot easier than it normally is, Very professional and always got back to us the same day. She is been a absolute pleasure. Thank you very much Deanna for getting us the perfect home we do very much needed, you have made one happy family for sure, all the best x

Kirstie Β· 26 May 2024

5/5

Google

Ellie has been so helpful in sorting my tenancy for me, every time I've had a question or query she's been incredibly quick handling things and I'm very grateful for it. The transition into my new home has been easier than expected and that's thanks to her.

Lewis Β· 8 October 2024

5/5

Google

What can I say about Motis estates... They are honestly fantastic. 2021 was a really bumpy year for us attempting to buy our first house. It wasn't until we viewed a couple of houses with Jaymie and Meghan from Motis that things started to look up for us. Jaymie is really helpful and knowledgeable, Meghan is superb and possibly the most efficient, kind and lovely estate agent we had the pleasure to deal with on our house buying journey! From start to finish Meghan was absolutely amazing. I honestly can't recommend Motis Estates enough. The customer service is second to none and not once was I ever made to feel I was asking a stupid question or wasting time. Thank you for helping us find our lovely new home!

Katie Β· 12 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Motis Estates's Google reviews

Questions about Motis Estates

How many reviews does Motis Estates have?

Motis Estates's Kent office has 257 reviews across four platforms: 232 on Google, 4 on Facebook, 6 on Yell, 15 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Motis Estates's rating?

Motis Estates is rated 4.7 out of 5 across all 257 reviews, and 4.8 out of 5 on Google from 232 reviews, checked 9 October 2026.

Where is Motis Estates's Kent office?

Motis Estates, Suite 1-2 Motis Business Centre, Cheriton High Street, Folkestone, Kent CT19 4QJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.