Motis Estates reviews

★★★★★ 5/5

Google

I couldn’t recommend Motis Estates enough! As a first time buyer, I had no idea what I was doing or what to expect. Tilly went above and beyond to ensure I knew exactly what was happening, chased up all enquiries and made sure everything went as smoothly as possible. Would definitely use again and recommend ☺️

Yasmin · 16 March 2026

★★★★★ 5/5

Google

An amazing agency. Very dedicated, polite and professional staff. Holly was a wonderful agent, showing us a few properties over a week's time. Even when I missed a viewing due to a train mess up, she came rushing from another location an hour later to show me the flat, which we finally rented. Also she handled the whole renting process and handing over keys very smoothly. Holly was great in communication, and professional in explaining any issue of interest or enquiries we had. Thank you for supporting our move to Folkestone.

Goran · 19 April 2025

★★★★★ 5/5

Google

Over the past 12 years or so, we have dealt with different letting agencies and personnel. What made our move so much easier was the help and guidance of Dee. Dee went beyond to help us with any questions we had and was there to help us view the property at a time that was more suitable to use due to work commitments. Regards Gregg

Gregg · 26 March 2026

★★★★★ 5/5

Google

Kris was very efficient all the way through the process, from getting my Help to Buy valuation booked in, to providing the report. Cannot fault this service at all.

Ben · 16 March 2026

★★★★★ 5/5

Google

Ellie has been nothing short of helpful during the process of finding a property and then moving in. She kept us fully up to date at every stage of the process and was more than happy to help us when needed. Update: we’ve now been in our house for 7 months and Motis are continuing to be amazing. 6 monthly inspection went smoothly and Kim was great as usual. Can’t fault them at all.

Christopher · 4 November 2024

★★★★★ 5/5

Google

I had a great experience and couldn’t fault the service. Kris was extremely helpful, nothing was too much trouble! Communication was quick, the appointment was arranged promptly, and the report was completed efficiently at a very competitive price. I also needed an extension, which Kris provided quickly and without hesitation. A really smooth and professional service from start to finish. Would definitely recommend!

Esther · 16 February 2026

★★★★★ 5/5

Trustpilot

Great support from Tom and Tilly throughout our sale

We recently completed the sale of our flat in Folkestone through Motis Estates and I wanted to say a special thank you to Tom and Tilly for all their help.

Eduards · 18 September 2026

★★★★★ 5/5

Google

I had the pleasure of dealing with Dee during the process of moving into my new property. She was absolutely fantastic and really could not have done more for me. Dee is incredibly communicative, answered all questions/queries I had very promptly, and ensured the property was of a very high standard in time for my move-in date. She will undoubtedly be my first port of call when it comes to searching for my next property. Thank you, Dee!

Georgina · 12 May 2024

★★★★★ 5/5

Google

Had a really positive experience with this estate agents from start to finish. Deanna was professional, responsive, and kept me updated throughout the whole process. They made everything feel straightforward and stress-free, which I really appreciated. Any questions I had were answered quickly and clearly.

Misschloey100 · 26 March 2026

★★★★★ 5/5

Google

Amazing experience with Motis Estate Agents, Deanna has been a huge help and is always on hand to offer support and ensure the move went as smooth as possible for us. … More

Leilah · 14 September 2025

★★★★★ 5/5

Google

Deanna was brilliant from start to finish. She is a lovely young lady who kept me informed every step of the way. Deanna made the transition as easy as possible and on the basis of Deanna alone, I would recommend Motis! Motis, you have an asset in Deanna. I would also like to say that the moving in gift box from Motis is a lovely gesture and very useful and appreciated. Highly recommend Motis and Deanna ! Thank you very much.

Michelle · 16 August 2023

★★★★★ 5/5

Trustpilot

Deanna was amazing from start to…

Deanna was amazing from start to finish. Made our move extremely easy and stress free. Would not hesitate recommending this company to anyone and she went above and beyond! Thank you so much!

Georgie · 21 May 2026

★★★★★ 5/5

Google

Of all the Estate Agents I dealt with in Folkestone, i have to say Motis were by far the best. Tilly was on the case from day 1 and was brilliant at communicating. Tom was also very helpful when dealing with the services part of the purchase. Would not hesitate to deal with them again!

Frank · 5 November 2025

★★★★★ 5/5

Google

We'd had so many disappointing experiences with estate agents, until we found our current home with Motis. We especially loved working with Tilly. She was communicative, honest, and went above and beyond for us. We now have the most perfect, beautiful home, and we're so grateful. Thank you Tilly and the team.

Karen · 5 November 2025

★★★★★ 5/5

Google

Professional and very nice people and very knowledgeable. Had the pleasure of dealing with Tom and Deanna when booking a viewing and at a viewing as Deanna was very nice and a credit to the company xx

Olly · 27 March 2025

★★★★★ 5/5

Google

When selling my house, Motis was my first choice. That was an excellent decision. Tom and Tilly were so helpful and full of good advice. This was my first experience in selling a house, but I had no problems at all in securing a sale within …

George · 16 November 2025

★★★★★ 5/5

Trustpilot

Helpful and efficient

I use Motis Estates for letting and managing my properties and have found them to be very efficient. Always get a quick response to all communications and they have a good relationship with trustworthy local trades people.Their staff are helpful and proactive, particularly my property manager Kim. They don’t seem to have the turnover of staff that other letting agents suffer from which means they have good knowledge of the history of my properties.

Mr · 8 May 2026

★★★★★ 5/5

Google

Dee was extremely helpful in helping us move into our new flat. From start to finish she went above and beyond to make it as stress free as possible. Even any issues or queries we had since we've moved in she has dealt with accordingly. Well done Dee

Dave · 29 October 2025

★★★★★ 5/5

Google

I was looking to rent and move from Norfolk to Folkestone, Kent for work but had a very short time to get everything in place so was a stressful time. I saw Motis Estates advertising the perfect place and made contact with Ellie Green from Folkestone office to enquire and get the ball rolling. Ellie made the whole thing seamless and stress free. She is professional, friendly and really efficient and we couldn’t have got it all done in time without her. She is a great ambassador for Motis and I would recommend both Motis and Ellie for anyone that wants a professional, friendly and efficient service.

Amanda · 22 September 2024

★★★★★ 5/5

Google

I would highly recommend Motis to anyone. Meghan is out of this world and her team of staff are extremely knowledgeable and extremely helpful. Meghan and her team go above and beyond to help. It is clear to see that Meghan takes great pride in the work she delivers to her customers and is always willing to help. I would not go to another estate agent. Meghan is approachable, kind and professional. Fantastic service and the most reliable around.

Devi · 1 October 2024

★★★★★ 5/5

Google

After many years at my flat i suddenly found myself in a situation of having to move. Panic stations so went on Google and found a place i liked the look off so contacted Motis.This being like mid week but next day a lovely lady by the name of Dee had contacted me & asking if I would like to view. A time was arranged & I viewed & liked & mailed Dee asking if I could apply. Knowing the demand at the moment is high I really thought I would not be successful. Monday I received the application filled in on line & returned straight back. Was sent links to complete more details all easy to complete & Dee answered any concerns literally straight away or first thing next day as I do sends mails at silly oclock. Well to cut of my waffling, less than a week after viewing I was signed, sealed and accepted & moved in couple weeks later could have been sooner if I had wanted. All my queries since have been sorted even an issue I had that was not down to Dee to sort but she kindly did for me. From the start of what I thought would be a stress and long task to honestly happy as can be and thanks to Dee & Motis Estates new place, love it & chilled. Many thanks, Richard Hudson.

Richard · 23 August 2024

★★★★★ 5/5

Trustpilot

Holly was amazing kind answered all…

Holly was amazing kind answered all questions did not rush us to look around credit to the company

Melanie · 8 June 2026

★★★★★ 5/5

Google

Tom and Tilly were both incredibly helpful and transparent throughout the whole process. They kept us updated every step of the way and made everything feel straightforward and stress-free. Would definitely use Motis again! Thankyou for all of your help ☺️

Megan · 7 November 2025

★★★★★ 5/5

Google

Moving house today and we can't praise motis estates enough. Tom was great throughout the whole process and there were a few ups and downs that we knew he would not give up on and sort out. I am recommending them to everyone I know Thanks for everything

Andrea · 19 August 2025