Mann Lettings Kent reviews

★★★★★ 5/5

Google

Me and my partner went through Mann Letting and found our new home. They were very well organised and had great communication. We can’t thank Bradley Linton enough for his efforts and support through the process and making this journey a wonderful experience. Highly recommend to anyone. Thank you!

Matthew · 16 August 2023

★★★★★ 5/5

Google

Amazing experience with a viewing with Tom today he made me feel at ease and had a lot of knowledge couldn't of asked for a better person to show me around thank you Tom

Kellie · 14 May 2024

★★★★★ 5/5

Google

I would like to recommend Andrew Cherry for his exceptional professionalism in renting a lovely apartment.Extremely kind, responsive from start to finish.Many thanks

Nela · 9 November 2024

★★★★★ 5/5

Google

I am notoriously harsh on estate agents and have had some unpleasant experiences in the past. I am pleased to say that having just moved into my new apartment managed by Mann lettings, Margate i am relatively unphased by the "estate agent" experience. Bradley was great. He kept me up to date with how things were proceeding and was prompt in replying to my emails, returning calls and answering any queries i had. I like the personable approach. Being able to view a property in person without filling in a thousand forms is a big plus. I have a challenging career, family commitments and was searching to rent outside of the area where I lived previously. I did not have endless time to spend doing so. A holding deposit was not taken until it was clear that all the relevant referencing would be all good. When i went to the office to pick up the keys i was handed the box (as pictured) It was a nice touch.

Michelle · 12 June 2023

★★★★★ 5/5

Google

Can’t fault the service we received. Kind, friendly and professional at all times. Kept us up to date and communicated well. Would definitely recommend Joe and his team.

Lily-may · 16 August 2024

★★★★★ 5/5

Google

Big thank you to Tom for making my first rental experience so easy. Guided through every step and couldn’t have asked for more. Would highly recommend. Thank you once again. Alex

Alex · 24 June 2024

★★★★★ 5/5

Google

I wish to thank Brad and Tom for the assistance during the process. Very professional yet friendly individuals. They kept me informed every step of the way, from start to finish. I will definitely recommend Mann lettings for your letting needs. Thank you Brad and Tom... Natoya

Natoya · 12 June 2023

★★★★★ 5/5

Google

Having dealt with MANN at Margate for many years, I have nothing but praise for all my contacts there, and in particular for Joe, who never fails to sort out any of the (albeit infrequent) problems that arise with speed, efficiency and amazing good will.

Norma · 3 September 2025

★★★★★ 4/5

Google

Andrew was very helpful to us from the onset. He assisted in getting a place and our move was very smooth. Great job indeed

Patience · 23 September 2024

★★★★★ 5/5

Trustpilot

Morgan Knott

I had the pleasure of being assisted by Morgan Knott, and she has been by far the most helpful and supportive person I’ve encountered during the house-hunting process. She is prompt, thorough, and incredibly easy to talk to, which made the entire experience smooth and stress-free. Morgan goes above and beyond to provide clear guidance and support every step of the way. I highly recommend her to anyone looking for a reliable and dedicated estate agent.

Suman · 1 September 2025

★★★★★ 5/5

Google

We’ve had a great experience working with Mann Letting, and we wouldn’t hesitate to recommend them. Their team is highly professional, detail-oriented, and consistently delivers high-quality work. …

Beth · 16 January 2026

★★★★★ 5/5

Trustpilot

I am writing this review of Morgan…

I am writing this review of Morgan Knott, who is an Estate Agent for Mann Countrywide. Morgan showed me around a property a few months ago, and I thought she was knowledgeable about the market and had good ideas about potential property renovation. She was also a good communicator in my opinion, so I was always clear how likely my bids were to be successful, and what the thoughts of the vendor were. Good job!

Ryan · 15 August 2025

★★★★★ 5/5

Trustpilot

Very good service overall

Very good service overall. The team were professional, friendly, and efficient throughout the process. A mention to the manager, Jamie, who was extremely helpful, approachable, and always happy to answer questions and explain things clearly. Communication was good and any small delays were handled well. Overall, a very positive experience and I would recommend Mann Countrywide.

George · 1 February 2026

★★★★★ 5/5

Google

Just rented a flat using these guys. Bradley, Joe and Tom made it a smooth, stress-free experience, keeping me up to date throughout the process via phone and email. All the online ‘paperwork’ took just a few easy clicks. Highly recommended!

Scott · 12 June 2023

★★★★★ 5/5

Google

I have spoken with all of the staff at this establishment. I can honestly say that they are top tier in helping. They provide a service that makes you feel like you are truly appreciated. Joe and all of his team have always exceeded in providing a safe and very well managed environment.

Geoffrey · 16 February 2026

★★★★★ 5/5

Google

The uncomfortable hassle of needing to find a home after relocating from across the seas is something that was eased by the amazing staff at Mann Lettings Margate for me. Thomas, Andrew and Joe have been so helpful and friendly, that I would happily forward their contacts to anyone I knew needed good value for their property needs. Thank you guys so much!

Pinky · 6 November 2024

★★★★★ 5/5

Google

As a new tenant, I can't say anything than super 5☆ service, very helpful, well organised team, especially Bradley Linton, thank you for everything! I'm highly recommend to anyone who looking to move without any hassle and stress.

Marek · 17 July 2023

★★★★★ 1/5

Trustpilot

Absolutely disappointed and regretting…

Absolutely disappointed and regretting I chose MANN woolwich , Victoria wasn’t supportive and helpful at all, I rented a house 3 weeks ago, when I went in there was no hot water at all. Been chasing and going to the agency in woolwich every day and until today there is still not hot water in the property. Never ever trust them especially Victoria. I can’t believe that in 21st century I need to use kettle to have shower . Thank you @mannwoolwich

Lina · 28 July 2022

★★★★★ 4/5

Trustpilot

Well done Mann Countrywide Rochester in selling my house

I put my house on the market for sale in mid April 2022 with Mann Countrywide Rochester having invited three local estate agents to value the property. I was impressed with Andrew Reed the lead person doing valuations. I felt he knew the market and was helpful in comments on how best to present the property. As it turned out his valuation was the higher of the three agents but that was not my reason for selecting Mann Rochester. Mostly I felt I could trust Andy and his team and we would have a good working relationship. At the first open day of the showing of the property, I had three good offers with one over the asking price. Having accepted one of the offers, we set to work on moving forward. Whilst I chose not to use Mann Rochester's in-house conveyancing team, the entire process was smooth. Andy and his colleague Barry Smith were always on hand to help move things along. The sale completed in mid-July. I have no hesitation in recommending a team led by Andy Reed if you are selling your home in Rochester, Kent.

Felicity · 26 July 2022

★★★★★ 1/5

Trustpilot

An absolutely dreadful service led by…

An absolutely dreadful service led by incompetent manager(s) who I felt had zero regard for either the sale or the safe keeping of my property.

BW · 25 August 2026

★★★★★ 1/5

Trustpilot

Do not ever use Mann (North End…

Do not ever use Mann (North End especially) this estate agent is without a doubt the worst agent ever!!! Full of lies, bad advice and unprofessional. Avoid at all cost.

MATT · 22 July 2026

★★★★★ 1/5

Trustpilot

Truly Awful Experience

I know that estate agents have a generally bad reputation but Mann & Co South Croydon branch take the biscuit! We dealt with Eve when we were trying to purchase a flat & it was an awful experience! On viewing the flat it looked reasonable inside and we were told all it needed was a lick of paint and there were no major problems but when we got our survey done it indicated that basically the flat is uninhabitable due to damp that is so bad it is a potential health hazard and the owner had tried to cover it up with paint and hardboard so it did look reasonable to lay people like us.What a dirty trick by the owner! Walls were in danger of falling down and there were many other serious problems.I am disgusted that we never had an inkling about the bad state of the flat before the survey due to the cover up job by the owner. I am not saying that Eve or the agents were in any way complicit in the cover up or even aware of it ,nor am I saying she tried to knowingly mislead us about the condition of the property and maybe she was not aware of the bad condition of the flat herself,however,this hardly inspires confidence in the agents and she should have known! If she did know about the condition of the property then I think she was acting illegally in not informing us about all the serious problems ,but of course that would be hard to prove.It is a definite loophole in the law which is ripe for exploitation by dishonest agents. We will never have anything to do with Mann again.It would seem that these agents don’t give a damn about buyers or the condition of a property and just want to rush a sale through so they can get their big fat fee. Buyers beware! They may not be acting illegally but I would question their ethics,or lack of,especially as they had told us there were no serious problems and it is no wonder that estate agents have such a terrible reputation.Also they refused to take the property off the market after the offer had been accepted by the owner which left us in danger of being gazumped.They just don’t seem to care about gazumping.Judging by all the other bad reviews many people have had a terrible experience with Mann & Co and I would advise you to avoid this dodgy bunch like the plague,it was a truly awful experience! There should be laws to protect the buyer and prevent the wasted time and money on solicitor and survey fees when you are forced to pull out of a sale due to a less than honest owner covering up the bad condition of a property which is only revealed by an expensive survey.Agents should be forced to check the condition of a property and inform buyers if there are major problems,unfortunately it seems you can’t rely on some agents to do this (certainly not Mann & Co) and legislation is needed.

David · 9 June 2022

★★★★★ 5/5

Google

Great service. Joe is super helpful and goes over and above to look after his clients. Would definitely recommend.

Liz · 24 July 2024

★★★★★ 5/5

Google

Was very impressed at the speed that Joe worked at to find a new tenant for my property. He was very dynamic and knowledgeable. Would definitely recommend Mann in Margate.

Jonathan · 29 October 2025