5/5
TrustpilotI have been with chesterton for 8 years
Profressional team always commincating with effieceny. I count on them always and they do not fail which makes it easy to get my new tenants in the door.
Trusted Agent profile
Chestertons Kensington reviews
★★★★★
2,462 reviews across 2 platforms
116 Kensington High Street, Kensington, W8 7RW, Kensington and Chelsea W8 7RW
Chestertons's Kensington and Chelsea office at 116 Kensington High Street is rated 4.5 out of 5 across 2,462 reviews on two platforms, including 167 Google reviews rated 4.7. The 2,295 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe loved how Sylvia Jones managed to show us exactly what we were looking for. She was very professional and nice. She was not overly pushy.
5/5
TrustpilotChestertons South West Lettings - Melissa
Melissa did a great job helping us find a new home. She was very responsive and understood our needs. It was a pleasure working with her.
5/5
TrustpilotI have been dealing with Camillo for…
I have been dealing with Camillo for the past years on the letting of our flat in Battersea and found him very helpful, pleasant and professional.
5/5
TrustpilotVery helpful.
Rating only, no written review.
Agent replied · 24 June 2026
Thank you for your positive feedback, Anna Maria! We're thrilled to hear that you found our team helpful.
5/5
GoogleAsk for Callum in this agency, and he will listen to your needs and find you the best flat without wasting time, as he did it for me.
5/5
TrustpilotI have been working Tamara Price at…
I have been working Tamara Price at Chesterons Southwest. She has been very helpful in helping me find a flat. Great to work with!
5/5
GoogleThe Chestertons Kengsington team is good and helpful. They are friendly and provide great help to us. Especially appreciation to Cezary Pyda, the let agent who introduces the perfect property to us!
1/5
TrustpilotA director threatened me with legal…
A director threatened me with legal action after I called them out for valuing my property 10% under the market value, never seen such a lack of professionalism.
5/5
GoogleFriendly and attentive, lots of resources. They offer a great quantity of different services, you can call anytime you need something regarding real estate matters and they will answer right away. Very recommended.
5/5
TrustpilotChestertons Service
Very efficient service from Chestertons in finding me a tenant and processing tenancy. Particular help from Cynthia and Danielle. Easy to deal with.
5/5
GoogleBrilliant service from Mark Paris and Monika Evanicova who helped me find a property.
5/5
TrustpilotExcellent and efficient
Excellent and efficient - we were delighted with the service provided by Chestertons and would definitely recommend and use them again.
5/5
TrustpilotAmazing people there
Very nice and professional employees there. Always ready to help. I would use Chestertons to sell my property in the future as well.
5/5
TrustpilotKatie found the perfect apartment for…
Katie found the perfect apartment for me to rent, she negotiated a good price and the whole process was fast and efficient.
5/5
TrustpilotA great experience with Sean at…
A great experience with Sean at Chestertons in helping my apartment search. Highly recommended the proactive level of service throughout
4/5
TrustpilotChestertons South West Lettings, Sebastian & Amy
‘Chestertons South West Lettings, Sebastian & Amy’Sebastian and Amy provided first class service for our rental earlier this year.
5/5
TrustpilotGiorgio from SW Lettings.
Our agent was Giorgio from SW Lettings.Nice agent and helpful.We were new in UK and Giorgio explained everything to us.
5/5
GoogleCharlotte Bailly in the lettings office was very helpful and knowledgeable. I'd recommend using Chestertons in Kensington to help you find a property to rent.
5/5
TrustpilotChestertons South West Lettings, Jasmine
Despite viewing was a pain during lockdown, Jasmine arranged it for me swiftly and was brilliant in communication.
3/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for taking the time to leave a rating, Andrew. We appreciate your input and are always looking for ways to enhance our services. If you have any specific thoughts or suggestions, we’d love to hear them!
5/5
GoogleIrina and the whole team were great to work with and found an excellent client. I would highly recommend to anyone.
5/5
TrustpilotChestertons South West Lettings - Cynthia
Great experience, very communicative, kept me up to date, everything went smoothly and all queries answered promptly.
5/5
GoogleCan’t say enough good things about Irina Obolevica in Chestertons. I wouldn’t use anyone else in the Kensington area. Excellent!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chestertons Kensington
How many reviews does Chestertons Kensington have?
Chestertons's Kensington and Chelsea office has 2,462 reviews across two platforms: 167 on Google, 2,295 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Chestertons Kensington's rating?
Chestertons Kensington is rated 4.5 out of 5 across all 2,462 reviews, and 4.7 out of 5 on Google from 167 reviews, checked 9 October 2026.
Where is Chestertons's Kensington and Chelsea office?
Chestertons Kensington, 116 Kensington High Street, Kensington, W8 7RW, Kensington and Chelsea W8 7RW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.