Trusted Agent profile · Kensington and Chelsea

Chestertons Kensington reviews in Kensington and Chelsea

4.5

★★★★★ Excellent

2,468 reviews across 2 platforms

116 Kensington High Street, Kensington, W8 7RW, Kensington and Chelsea, W8 7RW

Chestertons's office in Kensington and Chelsea, at 116 Kensington High Street, is rated 4.5 out of 5 across 2,468 reviews on two platforms, including 167 Google reviews rated 4.7.

Google logo

4.7 / 5

167

Reviews on Google

This office

Trustpilot logo

2,301

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

Excellent service, highly recommend

Mustaq · 22 March 2023

Agent replied · 22 October 2024

Hi Mustaq, Thank you for taking the time to leave this review. Glad our team could offer an excellent service!

5/5

Trustpilot

Thanks Tamara at SW Chestertons

Tamara at Chestertons South West lettings has been super helpful in our housing search, would really recommend!

Charlotte · 3 August 2021

Agent replied · 22 October 2024

Your kind words have been passed on to Tamara and the team.Thank you.

5/5

Trustpilot

Chesterton are a very good outfit and…

Chesterton are a very good outfit and always handle my lettings in a professional manner

Giles · 10 November 2021

Agent replied · 22 October 2024

Thank you for the five-star review

5/5

Google

I have dealt with a few agents in the past but finally found a place through Will at Chestertons. I not only found the flat I wanted but also an agent that I can trust and helped me with all my concerns that I had moving. I would recommend him and Chestertons to all my friends and family.

Bea · 25 October 2017

4/5

Trustpilot

Very efficient marketing and letting…

Very efficient marketing and letting service, multiple offers within 24 hours.

Social · 23 May 2022

Agent replied · 22 October 2024

Thank you for sharing!

5/5

Trustpilot

Amazing experience with Mitch

Amazing experience with Mitch, he’s the right balance of funny and professional

Nicholson · 6 April 2022

Agent replied · 22 October 2024

Thank you for your review!

5/5

Trustpilot

Very good experience

Very good experience, quick and efficient

Jeremy · 21 November 2022

Agent replied · 22 October 2024

Glad to hear it Jeremy! If you need any further assistance, please do not hesitate to get in touch again. Best wishes!

5/5

Trustpilot

Millie Brandon

Millie Brandon, was a great help with renting.

AntR · 21 August 2022

Agent replied · 22 October 2024

Thank you!

5/5

Google

I am overseas and very pleased with Irina's professional services

Jeremy · 24 August 2024

5/5

Trustpilot

Good experience with Chestertons…

Good experience with Chestertons renting my property. Friendly and attentive staff.

Alice · 13 February 2022

Agent replied · 22 October 2024

Thank you for sharing!

5/5

Trustpilot

Helpful

Helpful, responsive and fair. Best agents I have come across.

Ewan · 21 March 2022

Agent replied · 6 February 2025

Dear Ewan,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Great experience

Great experience, considered advice and delivered above expectations

Jamie · 23 June 2022

Agent replied · 22 October 2024

Thank you for sharing!

5/5

Trustpilot

Really responsive and friendly

Really responsive and friendly. Very helpful on lots of queries i've had

Anthony · 11 November 2021

Agent replied · 22 October 2024

Thank you Anthony!

1/5

Trustpilot

Not responsive

Not responsive, impossible to organise a viewing.

Arsenii · 20 July 2022

Agent replied · 22 October 2024

Thank you for getting in touch Arsenii. We are really sorry to hear of your experience with Chestertons.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.

4/5

Trustpilot

Nishaad helped us find a flat very…

Nishaad helped us find a flat very quickly! Great service.

Leah · 28 February 2022

Agent replied · 22 October 2024

Thank you for sharing Leah!

5/5

Google

I worked with Chestertons Kensington on both short and long lets as well as the sale of my property. They always communicated effectively and delivered excellent results for me as the landlord and vendor, and provided excellent service for the tenants and buyers. Top notch team of professionals who really know their market. Highly recommended.

Martin · 25 October 2017

5/5

Trustpilot

Great experience

Great experience with Kurt from Chestertons- always very helpful and reliable!

Mana · 14 November 2021

Agent replied · 22 October 2024

Thank you Mana!

5/5

Trustpilot

Excellent service

Excellent service, great communication and fast turn around time. Would definitely recommend them.

Linda · 6 July 2021

Agent replied · 22 October 2024

Thanks so much for the review!

5/5

Trustpilot

I experienced enthusiasm

I experienced enthusiasm, kindness, compassion and empathy when dealing with Mr Walters.

Elisabeth · 18 August 2021

Agent replied · 22 October 2024

Thank you for the 5 star review!

5/5

Trustpilot

We are very glad to ask Chestertons let our property

We are very glad to ask Chestertons South West Lettings as our Hammersmith flat letting agent. They found several quality tenants within one week. And it was very smoothly to sign the let contract and dealing with the details of the tenant move in.

Albert · 13 August 2021

5/5

Trustpilot

Amazing treat from the staff

Amazing treat from the staff, everything done quick and efficiently. Truly recommend them.

Bruno · 3 June 2021

Agent replied · 22 October 2024

Thank you for the five star review!

5/5

Trustpilot

Friendly and very helpful

Friendly, helpful advice from Tamara Price at Chestertons South West lettings.

Sam · 20 September 2021

Agent replied · 22 October 2024

Thank you for taking the time to share your feedback!

5/5

Trustpilot

Excellent service and communication

Excellent service and communication. Bravo

Mark · 26 July 2022

Agent replied · 22 October 2024

Thank you Mark!

5/5

Trustpilot

Responsible company

Responsible company, recommended

Junan · 16 September 2022

Agent replied · 22 October 2024

Thank you Junan!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviews

Questions about Chestertons Kensington

How many reviews does Chestertons Kensington have?

Chestertons's Kensington and Chelsea office has 2,468 reviews across two platforms: 167 on Google, 2,301 on Trustpilot (across the whole business).

What is Chestertons Kensington's rating?

Chestertons Kensington is rated 4.5 out of 5 across all 2,468 reviews, and 4.7 out of 5 on Google from 167 reviews.

Where is Chestertons's Kensington and Chelsea office?

Chestertons Kensington, 116 Kensington High Street, Kensington, W8 7RW, Kensington and Chelsea, W8 7RW.

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