Trusted Agent profile

Agent & Homes reviews

4.9

★★★★★ Excellent

189 reviews across 2 platforms

136B Lancaster Road, London, W11 1QU, Kensington and Chelsea W11 1QU

Agent & Homes's Kensington and Chelsea office at 136B Lancaster Road is rated 4.9 out of 5 across 189 reviews on two platforms, including 38 Google reviews rated 4.8. The 151 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

38

Reviews on Google

This office

Trustpilot logo

151

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Good service from the get-go

Sean has been straightforward, sincere and good to work with from the get-go. Very refreshing as, unfortunately, there are a load of dodgy estate agents out there. Myself and my friend have found a lovely place to live through Sean and he's been really helpful throughout - the whole process was pretty easy. Thanks a lot!

Katherine · 10 December 2019

5/5

Google

Emma made the process of first time buying very smooth from start to finishPositiveResponsiveness, Quality, Professionalism

Martina · 10 November 2021

Agent replied · 9 November 2024

Thank you martina , we will let Emma know

5/5

Trustpilot

Working with Will was a pleasure

Will from Agent&Homes was great, friendly and knowledgeable. I had been dreading the whole buying process but he steered me through it smoothly and went the extra mile, bringing the keys over on his bike on the day of my choice. Always there to answer queries. He also gave sensible, researched advice to my niece about her flat, even though she might not end up selling!

Jo · 28 June 2021

Agent replied · 25 October 2024

thanks

5/5

Trustpilot

Excellent service that exceeds expectations

We have known Tim for a few years and he has always shown dedication and offered a service that exceeds expectations, totally reliable and manges the process to the end and beyond. He is innovative in trying different approaches to acquiring quality tenants for our Chelsea flat and always succeeds. We have other properties outside London but wish we had Tim on our side in those areas too.

S · 1 December 2020

Agent replied · 25 October 2024

thank you so much , we try our best. Tim will be very happy

5/5

Trustpilot

I would highly recommend Nathan at…

I would highly recommend Nathan at Agent & Homes. I was in a time crunch and was hoping for something fast. They were able to get me into the apartment I wanted in just one day! Needless to say I was very impressed.

Paige · 6 February 2022

5/5

Trustpilot

Most trustworthy

Tanya is an excellent and most trustworthy broker. We highly recommend her as we live in France.

Paul · 3 December 2020

Agent replied · 25 October 2024

thank you so much

5/5

Trustpilot

Tanya Gaby of Agent & Homes sold us our…

Tanya Gaby of Agent & Homes sold us our home. Working for the sellers she could not have been more helpful and accommodating towards us as buyers. Her warm and straight-forward manner was appreciated by us throughout the whole process. Always available and always positive. She is a real joy to deal with as a real estate agent. We can't recommend her highly enough.

Jessica · 4 February 2021

Agent replied · 25 October 2024

thank you

5/5

Google

We had a smooth buying process with the assistance and support from Emma. She introduced a surveyor to us when we were unable to find one. The surveyor was really nice and professional. Throughout the transaction, she has made regular follow up emails and WhatsApps with the responsible parties and ensured that we were all on the same page.PositiveResponsiveness, Professionalism

Debby · 10 November 2021

Agent replied · 9 November 2024

Thank you

5/5

Google

If you're in search for a bespoke, unique, friendly, proactive and very hands on agent, this is your place. Ed and his team was very proactive and hands on during the entire process which was rather short. Ed sure know's his game and the environment. Ed has good contacts should you need any support with (from cleaning/handy person/insurance etc). I would recommend you reaching out to Ed and his team, you maybe surprised......(the boring stuff now)...The reason I went ahead with Ed was that I wanted to avoid the high street style of letting agents as they do not offer this type of customer contact/engagement - they are simply focused on transactions and will potentially charge you a nice premium for most activities unless its in the 'lengthy' fine print/contract.

J · 24 March 2023

5/5

Google

Rav Sagoo sold us our London flat several years ago & when it came to selling it on, it was always going to be Rav who we would trust to act on our behalves. It has always been an utter pleasure to work with Rav; his professionalism, experience & knowledge of the business is second to none. We welcome that he is always so straightforward, no-nonsense, efficient, thorough & will go the extra mile for his clients. I have absolutely no hesitation in recommending him to anyone wishing to buy or sell

Nina · 24 March 2023

5/5

Trustpilot

5 Stars are not enough!

I have moved a number of times around different areas in London but my experience with Rav Sagoo at Agents and Homes was so smooth and simple thanks to his manner and professionalism. I honestly couldn't rate the man high enough for every detail he helped during the process. By far the best real estate agent I have had the pleasure to work with.

Alan · 11 December 2020

Agent replied · 25 October 2024

thank you so so much

5/5

Trustpilot

Straight forward and great help

Sean is really straight forward, gives open honest advise and helped to make this a really easy process. Thanks

Elle · 20 September 2019

Agent replied · 25 October 2024

Thank you

5/5

Trustpilot

Nothing else to say that it is PERFECTION for me

I just want to congrat Valerie from agent and homes. This girl is just amazing! She takes care of you like you are part of her family. Very efficient, great reactivity, if you have a problem she is here you could count on her. I had so bad experience with famous agents that you are paying for just not doing nothing.

Virginie · 9 June 2021

Agent replied · 25 October 2024

thank you , will let Valerie Know

5/5

Trustpilot

Very professional boutique estate agent…

Very professional boutique estate agent service. Rollo has a great knowledge and understanding of the current market, which combined with his vast experience andgreat personality makes the whole process of buying a house really enjoyable and stressless. Rollo’s studious approach from the beginning till completion is why we have used his services for over 10 years.We would highly recommend Agent and Homes, the agency that speaks your language !BB

Bojan · 7 May 2018

Agent replied · 25 October 2024

Dear B very kind words, thank you

5/5

Trustpilot

Excellent Service

Would award 100stars if I could. Emma has been so helpful and reliable. Couldn’t recommend her more highly.

Emily · 31 May 2018

Agent replied · 25 October 2024

Dear Emily thank you

5/5

Trustpilot

Completely reassuring and brilliant advice

When Rollo sold our flat he gave us complete support throughout the process. He had great advice and understood all the subtle (and sometimes emotional) dynamics of our family moving home. Rollo got us a great price for our property (which at that time was unprecedented for the area). I can’t thank him enough. If we ever move again- I’d use him for sure.

Tessa · 11 May 2018

Agent replied · 25 October 2024

it was a lovely flat and deserved a great price. thank you

5/5

Trustpilot

Nathan Khider - a cut above other agents

Nathan is a cut above other agents. He’s friendly, efficient, energetic, reliable and a great communicator. He has kept us informed at every stage of the process. We would highly recommend him.

Sarah · 23 July 2022

5/5

Google

Tanya Gaby from Agent and Homes helped me find a suitable tenant in London just in two weeks . I have been impressed by their professionalism and modern approach to letting. They have been very responsive and reduced the waste of time by informing me online regularly. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Murat · 10 November 2021

Agent replied · 9 November 2024

Thank you

5/5

Trustpilot

Sam and Rollo worked so hard on the…

Sam and Rollo worked so hard on the sale of our property at such a hard time in the market. They helped and advised us every step of the way. I wouldn’t use anyone else to sell or buy property with. We use them for rentals too, they cover all our needs in the property game! Would highly recommend. Great job!

Alexandra · 14 April 2019

Agent replied · 25 October 2024

Alex always a pleasure

5/5

Trustpilot

Andrew and Emma do an excellent job

Other agents seem to concentrate their efforts mainly on selling themselves. By contrast, Andrew and Emma focus their attention on actually getting the job done, with good results. For landlords such as myself, the quality of their advice is high, and they have a thoroughly sensible approach towards the complications of the property market. I would recommend them.

JMR · 29 October 2019

Agent replied · 25 October 2024

Thank you very much , we do our best

5/5

Trustpilot

My experience with Agent & Homes

I had a great experience using Agent and Homes and I am very happy with the service Tim provided. He made sure that everything ran smoothly, efficiently and went above and beyond to make me happy. Most of all I did not pay any unfair agency fees. I highly recommend using this service, you will be over the moon.

Hannah · 8 December 2018

Agent replied · 25 October 2024

Dear Hannah thank you from us all

5/5

Trustpilot

Honest and helpful

They gave us an honest valuation for our house. They were helpful and flexible. They went above and beyond to work around us and find us a great buyer. We managed to get a very quick sale and the whole process was as stress free as humanly possible. I would highly recommend them.

Laura · 9 October 2020

Agent replied · 25 October 2024

thank you

5/5

Trustpilot

Agent and Homes Excellent to Work With

Bob and Emma from Agent and Homes are very professional and are experts in the local real estate market. They found the right buyer and my flat sold quickly off market. They have a very civilised and professional way of negotiating. They balance the needs of the seller and the buyer. I would highly recommend Agent and Homes.

L · 21 August 2018

Agent replied · 25 October 2024

Thank you for your kind words , Emma and Bob will be very happy.

5/5

Trustpilot

We had a great experience with Agent…

We had a great experience with Agent and Homes right from the outset, truly professional, attentive, and yet made the process so easy. Charlie Crane arranged everything for our flat in Clapham, he even gave us a bottle of wine to welcome us to our new home. Thanks very much Charlie

Sam · 7 December 2020

Agent replied · 25 October 2024

thank you so so much

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Agent & Homes's Google reviews

Questions about Agent & Homes

How many reviews does Agent & Homes have?

Agent & Homes's Kensington and Chelsea office has 189 reviews across two platforms: 38 on Google, 151 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Agent & Homes's rating?

Agent & Homes is rated 4.9 out of 5 across all 189 reviews, and 4.8 out of 5 on Google from 38 reviews, checked 9 October 2026.

Where is Agent & Homes's Kensington and Chelsea office?

Agent & Homes, 136B Lancaster Road, London, W11 1QU, Kensington and Chelsea W11 1QU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.