Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCompletely reassuring and brilliant advice
When Rollo sold our flat he gave us complete support throughout the process. He had great advice and understood all the subtle (and sometimes emotional) dynamics of our family moving home. Rollo got us a great price for our property (which at that time was unprecedented for the area). I can’t thank him enough. If we ever move again- I’d use him for sure.
Tessa · 11 May 2018
Agent replied · 25 October 2024
it was a lovely flat and deserved a great price. thank you
★★★★★ 5/5
TrustpilotNathan Khider - a cut above other agents
Nathan is a cut above other agents. He’s friendly, efficient, energetic, reliable and a great communicator. He has kept us informed at every stage of the process. We would highly recommend him.
Sarah · 23 July 2022
★★★★★ 5/5
GoogleTanya Gaby from Agent and Homes helped me find a suitable tenant in London just in two weeks . I have been impressed by their professionalism and modern approach to letting. They have been very responsive and reduced the waste of time by informing me online regularly. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Murat · 10 November 2021
Agent replied · 9 November 2024
Thank you
★★★★★ 5/5
TrustpilotSam and Rollo worked so hard on the…
Sam and Rollo worked so hard on the sale of our property at such a hard time in the market. They helped and advised us every step of the way. I wouldn’t use anyone else to sell or buy property with. We use them for rentals too, they cover all our needs in the property game! Would highly recommend. Great job!
Alexandra · 14 April 2019
Agent replied · 25 October 2024
Alex always a pleasure
★★★★★ 5/5
TrustpilotExcellent Service from Alicia all the…
Excellent Service from Alicia all the way through the marketing and sale transaction .
Very professional, efficient and very pleasant at all times to deal with. Communication was speedy and she deslt with the purchasers in the same way helping to smooth the whole procedure. I can recommend her and the Company.
De · 5 August 2021
Agent replied · 25 October 2024
thank you
★★★★★ 5/5
TrustpilotAndrew and Emma do an excellent job
Other agents seem to concentrate their efforts mainly on selling themselves. By contrast, Andrew and Emma focus their attention on actually getting the job done, with good results. For landlords such as myself, the quality of their advice is high, and they have a thoroughly sensible approach towards the complications of the property market. I would recommend them.
JMR · 29 October 2019
Agent replied · 25 October 2024
Thank you very much , we do our best
★★★★★ 5/5
TrustpilotMy experience with Agent & Homes
I had a great experience using Agent and Homes and I am very happy with the service Tim provided. He made sure that everything ran smoothly, efficiently and went above and beyond to make me happy. Most of all I did not pay any unfair agency fees. I highly recommend using this service, you will be over the moon.
Hannah · 8 December 2018
Agent replied · 25 October 2024
Dear Hannah thank you from us all
★★★★★ 5/5
TrustpilotHonest and helpful
They gave us an honest valuation for our house. They were helpful and flexible. They went above and beyond to work around us and find us a great buyer. We managed to get a very quick sale and the whole process was as stress free as humanly possible. I would highly recommend them.
Laura · 9 October 2020
Agent replied · 25 October 2024
thank you
★★★★★ 5/5
TrustpilotAgent and Homes Excellent to Work With
Bob and Emma from Agent and Homes are very professional and are experts in the local real estate market. They found the right buyer and my flat sold quickly off market. They have a very civilised and professional way of negotiating. They balance the needs of the seller and the buyer. I would highly recommend Agent and Homes.
L · 21 August 2018
Agent replied · 25 October 2024
Thank you for your kind words , Emma and Bob will be very happy.
★★★★★ 5/5
TrustpilotWe had a great experience with Agent…
We had a great experience with Agent and Homes right from the outset, truly professional, attentive, and yet made the process so easy. Charlie Crane arranged everything for our flat in Clapham, he even gave us a bottle of wine to welcome us to our new home. Thanks very much Charlie
Sam · 7 December 2020
Agent replied · 25 October 2024
thank you so so much
★★★★★ 5/5
TrustpilotGreat personal service from Rollo Miles
Rollo sold our house in North Kensington for more than the asking price. He took great care to handpick suitable buyers and the sale went through with ease.He also helped negotiate our onward purchase and dealt with other agents and we were able to obtain a substantial reduction.You will be luck to have his service!
Veronica · 12 May 2018
Agent replied · 25 October 2024
Thank you very much
★★★★★ 5/5
TrustpilotRav is an excellent agent!
Rav Sagoo truly took the anxiety and stress out of house hunting and selling. He took the time to ask the right questions that enabled him to find me the perfect flat, which I know for a fact I would not have found on my own. He made the whole process of selling and buying so smooth for me and was on hand to help anytime I had questions or worries. It was a fun experience.
Faz · 23 October 2021
★★★★★ 5/5
GoogleCalled on tuesday through zoopla booked at viewing for 5pm thursday was told I would be contacted about a confirmation, never was so emailed wednesday evening and then called Thursday morning, spoke to someone at the main switch board who passed on my message then recieved a text from emma bennell to be told nope now viewing you must have called another agent , I replied say no I have the listing from zoopla and have found it on your page aswell definitely was agent and home , tried calling multiple times to then receive another text saying she was in a meeting and to stop calling as I didnt have an appointment!!
Customer service is shocking to bot even try to resolve the issue or even speak to me !
I have changed my review as the CEO called me this evening and apologised and said he will be dealing with this personally. He seemed very apologetic and concerned about the way I was treated.
Thank you for calling to rectify this issue
Then today the head of letting called and was so lovely and helpful it shows what the company is really like !PositiveProfessionalism
Sarah · 10 November 2020
★★★★★ 5/5
GoogleI bought my current flat from Edward Crowther from Agent & Homes, he now fully manages it for the Airbnb stays and short lets, and I highly recommend their service. He's been incredibly helpful coordinating all the transition of ownership (deliveries for furniture change, painting, new photos for Airbnb, etc) and super effective in securing rapidly Airbnb guests for the flat. I have been abroad during all this process, and it's been thanks to his professionalism, responsiveness and effectiveness that my flat is now looking and monetising great.PositiveResponsiveness, Quality, Professionalism, Value
Ana · 10 November 2020
★★★★★ 5/5
GoogleSecuring a tenancy with Agent & Homes has been seamless and refreshing compared to experiences with other agents. Agent & Homes have proven to be professional and reliable during the course of tenancy, who are actively on-hand with any arising queries.PositiveResponsiveness, Quality, Professionalism
Alex · 10 November 2021
Agent replied · 9 November 2024
Thank you
★★★★★ 5/5
TrustpilotGreat service
First time I came across Agent & Homes
to buy a property in RBKC.
Rav was excellent , trustworthy and friendly . Great service
Claudio · 4 November 2021
★★★★★ 5/5
TrustpilotA fantastic agent!
Rollo found our first house which was at a great price and then sold it for us for double a few years later. He was so attentive and re-assuring. I would not acquire or sell a property without attaining his opinion in advance. I would highly recommend him to anyone.
Dominic · 8 May 2018
Agent replied · 25 October 2024
thank you dom.
★★★★★ 5/5
GoogleProfessional and really friendly! Philip helped us buy our first flat. He’s always really responsive and guided us through the process. Philip definitely made it easier and less stressful for us with all his expertise, attention and flexibility.
Liliya · 10 November 2021
Agent replied · 9 November 2024
Thank you will let Philip know
★★★★★ 5/5
TrustpilotGreat company. Highly recommend Emma!
I highly recommend going with Agent and homes! They are a lot more personal than the standard high street estate agents and tailor the property search to your needs. I bought a place with Emma, who I would definitely go back to for my future needs!
Stephen · 27 March 2019
Agent replied · 25 October 2024
Dear stephenThank you
★★★★★ 5/5
TrustpilotPurchase in SW18
Will worked really hard with a complicated chain to see my purchase through in Southfields SW18. He kept me informed every step of the way and was understanding of my frustrations and unplanned complications - can't recommend him highly enough.
Fiona · 25 March 2021
Agent replied · 25 October 2024
thanks
★★★★★ 5/5
TrustpilotSecuring a tenancy with Agent & Homes…
Securing a tenancy with Agent & Homes has been seamless and refreshing compared to experiences with other agents. Agent & Homes have proven to be professional and reliable during the course of tenancy, who are actively on-hand with any arising queries.
Alex · 29 December 2020
Agent replied · 25 October 2024
thank you so much
★★★★★ 5/5
TrustpilotExcellent Service
It's been a pleasure dealing with Ed during our recent move. Compared to past experiences with chain agencies, the ease and simplicity of working with a smaller, independent agency is a breath of fresh air.
Sabine · 5 August 2024
★★★★★ 5/5
TrustpilotExtremely honest and efficient
I have in the past both purchased and sold property through Rollo Miles. He has on all occasions been extremely honest, efficient and always pointed me in the right direction. I would have absolutely no doughts about recommending him and his new company to anyone.
Charlotte · 10 May 2018
Agent replied · 25 October 2024
Thank you so much, i try and do my best .
★★★★★ 5/5
TrustpilotAmazing experience with Valerie at…
Amazing experience with Valerie at Agent and Homes. She has been looking after our 5 bedrooms flat for the past 3 years as if it was her own home. Trustworthy, reliable, always available, I could not recommend her more.
Dorothee · 23 September 2020
Agent replied · 25 October 2024
Dear Dorotheethank you for your kind words
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.