Agent & Homes Kensington and Chelsea reviews

★★★★★ 5/5

Trustpilot

Nathan is a one of a kind broker

Nathan is a one of a kind broker. He goes above and beyond. Very professional, excellent customer care and service, honest transparent. Would definitely recommend this company to anyone looking to buy or sell a property.

TR · 12 January 2021

★★★★★ 5/5

Trustpilot

Outstandingly Good

Outstandingly good. Tim is professional, experienced and incredibly efficient. He takes the stress out of the rental experience. I highly recommend Agent & Homes, probably the best I have come across in over 20+ years.

Sebastian · 28 January 2021

★★★★★ 5/5

Trustpilot

First tenant success

Thanks entirely to Rollo and his team, we have a first tenant moving in today to our flat. He has been exemplary in his organisation, most helpfully available on Saturdays, reassuring and effective throughout the daunting processes. Much recommended. Justin

Justin · 16 May 2019

★★★★★ 5/5

Trustpilot

Excellent

Nathan from Agent & Homes was fantastic. Communication throughout the process was great. It was efficient throughout, and didn't once bombard me with voicemails like other estate agents. Every bit as clear and MUCH easier to deal with. Advice throughout the process was clear and straightforward. Nathan came across he was genuinely trying to find a great outcome for both parties. In short, as a first-time buyer, the experience with Nathan smashed my preconceptions about what it would be like to buy a house - and the service sounds much better than what my friend's received going through a similar process.

Charlie · 22 June 2021

★★★★★ 5/5

Trustpilot

Nothing else to say that it is PERFECTION for me

I just want to congrat Valerie from agent and homes. This girl is just amazing! She takes care of you like you are part of her family. Very efficient, great reactivity, if you have a problem she is here you could count on her. I had so bad experience with famous agents that you are paying for just not doing nothing. Even if it seems to be a small agency, they are great. First of all I hesitate to go there because they are not famous..after I though to take them with a famous one and see whi is going to win.. and it was agent and home with Valerie who found my tenants!!! After she was here all the time at each step of the process, with good advices.. And also after when you need she answer you straigh away. I found a top service in this agency that I never found NOWHERE ELSE…

Virginie · 9 June 2021

★★★★★ 5/5

Trustpilot

Would highly recommend CJ

CJ went above and beyond to provide a valuation for a leasehold property that involved various tricky restrictions on resale. He produced a thorough and detailed report that met a very strict criteria. He was also incredibly flexible when booking the valuation date and arrived on time before emailing a copy of the report the same day. I have already recommended CJ to people I know who are selling their properties. I wouldn’t hesitate to use his services again in the future.

S · 20 May 2021

★★★★★ 5/5

Trustpilot

SW11 House Sale

Will really went above and beyond to sell our place in Battersea. We were unlucky to have 2 buyers pull out as we were waiting for a probate. Will then did his own research and found out that we could appoint a trustee for the probate. This is would allow a buyer to buy our house and speed up the sale. Something our solicitor didn't even think of at the time... Apart from that when the earlier buyers pulled out he immediately contacted his previous leads and got them in for a viewing. In so doing we managed to keep the chain in tact and buy the place we wanted. This was all during lockdown etc. so as you can imagine it was tricky and not ideal circumstances. I cant recommend him enough!

Marco · 26 April 2021

★★★★★ 5/5

Trustpilot

clear communication and smooth process

Tim Lawler was very responsive since the first phone call. The communication was clear, agile and honest at all times.His knowledge and experience were notable and he made the whole process run smoothly.I highly recommend his services.Pedro Nogueira

Pedro · 2 May 2019

★★★★★ 5/5

Trustpilot

Rollo provides an incredibly…

Rollo provides an incredibly professional and personalised service - knowledgable and supportive he’s a pleasure to work with. He helped my partner and I navigate tricky contracts and property negotiations, offering a brilliant bespoke service. Thank you Rollo!

Lliana · 4 May 2018

★★★★★ 5/5

Trustpilot

Agent and Homes: Bespoke, Boutique and professional

Agent and Homes have been a breath of Fresh air in the competitive cut-throat London real estate market. Mr Sagoo leads an efficient, professional, friendly and customer-oriented business. His knowledge of the London market is immense, his experience is vast and his advice invaluable. With Agent and homes, one receives a bespoke service, competitively priced and tailored to meet one's specific housing needs, rather than one size fits all housing needs solutions at astronomically high fees. Agent and Homes have arrived at a timely fashion to challenge the status quo of the London real estate business, and they offer a service which is second to none.

Kensingtonyogi · 3 December 2020

★★★★★ 5/5

Trustpilot

Great service - Will defiantly rent again!

Rented an office from Jas in Noting hill gate, we had a wonderful time, great support, and friendly customer service. Deposit was returned at the end of our contract, no questions asked. I guess you just can't get this treatment very often nowadays. Will defiantly rent again through them. And defiantly recommend them.

NFC · 9 September 2022

★★★★★ 5/5

Google

Excellent service from Rav and the team. They made the whole process really easy, kept us informed and were friendly and so helpful. Couldn't recommend them enough!

Isla · 10 November 2021

★★★★★ 5/5

Trustpilot

Terrible customer service but lovely ceo

Called on tuesday through zoopla booked at viewing for 5pm thursday was told I would be contacted about a confirmation, never was so emailed wednesday evening and then called Thursday morning, spoke to someone at the main switch board who passed on my message then recieved a text from emma bennell to be told nope now viewing you must have called another agent , I replied say no I have the listing from zoopla and have found it on your page aswell definitely was agent and home , tried calling multiple times to then receive another text saying she was in a meeting and to stop calling as I didnt have an appointment!! Customer service is shocking to bot even try to resolve the issue or even speak to me !I have changed my review as the CEO called me this evening and apologised and said he will be dealing with this personally. He seemed very apologetic and concerned about the way I was treated.Thank you for calling to rectify this issueThen today the head of letting called and was so lovely and helpful it shows what the company is really like !

Sarah · 9 October 2020

★★★★★ 5/5

Trustpilot

Notting Hill 1 bed.

I put my property up for sale in February and used 2 well known agents in Notting Hill. Come August and neither had many viewings, all they recommended to do was ‘drop price’ for obvious reasons. I met Jack and he was open about the market and actually advised me with best options. I decided to re let the property within 48 hours Jack had the property let and it’s the best thing that’s happened this year! Every property going forward is only with them.

Niroch · 6 September 2020

★★★★★ 5/5

Google

Very professional and responsive. Philip helped us buy our first flat. everything went smoothly. Philip went above and beyond to reduce our stress.PositiveResponsiveness, Professionalism

Theo · 10 November 2021

★★★★★ 5/5

Trustpilot

Outstanding service!

In Spring this year Agents & Homes managed my house in Notting Hill on a short let/Airbnb type basis which proceeded very smoothly. They then sold it for me achieving a record busting square footage price for my street. And now they have found me a short let while I look for a new property!I am no fan of estate agents after buying and renting in London many times over the years. However the team at Agents & Homes really are different. Nice human beings who will work with you to get a sensible result and who have many years experience in the business. And as a business woman I admire their approach, no silly flashy branded cars or offices just a responsive, trustworthy service. Bob, Ed and Emma I salute you.

EK · 16 October 2019

★★★★★ 5/5

Trustpilot

Notting Hill Knowhow

Rollo and Bob are no-nonsense professionals, who simply know what they are doing. They gave me clear, rational advice and instilled immediate confidence. They did exactly what they said they would do. In a very challenging market they sourced a buyer and saw the process through to the end. They achieved a positive result where many big-name, established, international rivals had failed spectacularly. I highly recommend the services of Agent and Homes if you want professional, courteous and effective agents on your side.

Anonymous · 4 July 2019

★★★★★ 5/5

Trustpilot

Tim Lawler from Agent&Homes

Quite recently I have had a chance to rent a lovely apartment from Tim Lawler from Agent&Homes. My situation was urgent and I needed to find an apartment asap. Tim has helped me not only to find the perfect place but also to communicate on my behalf with the property manager about my request and requirements. He is a very nice and professional agent with great people skills. I certainly would recommend him and his company as from start to finish everything went really smoothly and quickly.Good job, Tim and thank you for all your help and patience :)Barbara

Barbara · 28 May 2019

★★★★★ 5/5

Trustpilot

Rollo Miles of Agents and Homes sold us…

Rollo Miles of Agents and Homes sold us a house in his neighbourhood, and it was a pleasure working with him. He was open to showing us the property multiple times, and to discussing the area, the pros and cons of what various homes in the vicinity offered, and provided many examples of other comparable homes to help us make our decision. He entertained more than one offer from us, and was very reasonable at every stage of the process. The negotiation and subsequent paperwork to close was very easy. So happy to have purchased our home from him!

Meg · 23 May 2019

★★★★★ 5/5

Trustpilot

Sean was a dream to work with

Sean was a dream to work with! He looked after us so well and found us an amazing tenant. We will use him again for our next tenant find for sure!!

Keira · 21 October 2019

★★★★★ 5/5

Trustpilot

Highly Recommended

Nathan Khider was fantastic throughout the entire sales process. Communication was excellent and everything was done with maximum efficiency. We cannot recommend Nathan highly enough!

James · 4 June 2021

★★★★★ 5/5

Trustpilot

Oliver

Oliver, is the best agent we have dealt with and really takes the time to understand his clients needs. Oliver steered us through a tricky transaction and was available 24/7 and remained calm and professional whilst under considerable pressure! Thank you Oliver and I hope we can do business again Mrs S

Bl · 24 March 2022

★★★★★ 5/5

Trustpilot

Excellent service from Rav and the…

Excellent service from Rav and the team. They made the whole process really easy, kept us informed and were friendly and so helpful. Couldn't recommend them enough!

Isla · 6 December 2020

★★★★★ 5/5

Trustpilot

Persevering estate agents!

Rollo Miles of Agent & Homes is the best estate agent I have ever come across. He is charming and makes you feel right at ease that he is working for you to get the best price, not just to make a quick sale. He is old fashioned in his manner but also forward thinking in his style. He is diligent and hard working and will push everything through to the best of his abilities until completion. It is testament to Rollo's character as to how many people keep in touch with Rollo and recommend him to their friends and family.

E · 5 May 2018