5/5
GoogleSo pleased with this professional and proactive team. Really worked with us to make the sale go through and went the extra mile to help sort out several issues as we weren’t local. Really recommend Lee who was excellent!!!
Trusted Agent profile · Kenilworth
Leaders Lettings Kenilworth reviews
★★★★★
190 reviews across 1 platform
1 Warwick Road, Kenilworth, CV8 1HD
Leaders Lettings's office in Kenilworth, at 1 Warwick Road, is rated 4.2 out of 5 across 190 reviews on 1 platform, including 190 Google reviews rated 4.2.
Reviews
Every review we hold for the Kenilworth office, from every platform, shown as written. First names only.
Google5/5
GoogleJess really helped me out have hard some terrible experience with estate agents but Jess definitely changed my image on them completely helped me through the process was very quick and clear with information and and absolute gem to have as a agent keep up the great workPositiveProfessionalism
Agent replied · 16 June 2024
Hello Junayd Zafran Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleI had I property rented by Leader's for over 10 years. Fantastic service throughout this time and being abroad that gave me a piece of mind knowing my property had been looking after by a reliable Estate agent. Recently sold by Leader's despite the difficult time on lockdown. Highly recommendedPositiveResponsiveness, Professionalism
Agent replied · 16 June 2024
Hi Marco Defalchi! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Kenilworth
1/5
GoogleExtremely rude! Phone to enquiry about property for sale on a market. Been told can't arrange viewing unless i have my own property on the market. No explanation more than how we do it. How can you sell house if refuse potential buyers to view it???NegativeProfessionalism
Agent replied · 16 June 2024
Dear Maggie Fijak, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Relations Team
5/5
GoogleClaire was great, showing us the property and explaining everything in detail. She answered kindly and professionally to our long list of questions. She even remembered us from a previous attempt to rent with leaders!
5/5
GoogleWe have been working within the Lettings industry for many years now and have to say the Management Team at Leaders Kenilworth are second to none. Claire, Laura and Vicky seem to have a wealth of experience that really helps us out as contractors. The work is always scheduled correctly, keys are always available and support is at the end of the phone when needed. I would strongly recommend the team to any landlords looking for a proactive property management team.
5/5
GoogleI have rented a property via Leaders for the last 12 months. They have been amazing the entire time, no query or request has been too much and are always very welcoming and friendly to deal with! Highly recommend.PositiveResponsiveness, Quality, Professionalism
Agent replied · 16 June 2024
Hi Claudia Rose Carter Photography, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Kenilworth. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleI had an excellent experience with Leaders, namely with Jessica Lye. Her professional approach was admirable. I got all support from Jessica with all my queries and clarifications. I strongly recommend Leaders Estate Agent.
Agent replied · 16 June 2024
Dear Andre Teles Grilo, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe would like to thank the whole Kenilworth team for the great support and help provided in buying a house in Kenilworth. I will definitely recommend Leaders Estate Agents for Great support and communications.
Agent replied · 16 June 2024
Dear Baline Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreatful thanks to Clare and colleagues for resolving a long-running problem. It was handled in a fair and even-handed way. Also, appreciated being kept up to date.
5/5
GoogleI have found the Leaders staff, very helpful, efficient and as a Landlord the service the support they offer is very good.
Agent replied · 16 June 2024
Dear Rick Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery professional sales team that I had the pleasure of instructing. Jack and the team made me feel very comfortable and at ease from the get go. Thanks again!
5/5
GoogleThe agent is very professional and answered all my questions before I asked. Really amazing.
Agent replied · 16 June 2024
Dear Chris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKim Hayward assisted us with queries during our Tenancy Agreement and was helpful and always came back to us. Great service!
Agent replied · 16 June 2024
Dear Neil, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful staff and made me feel more at ease looking at future homes! The senior Negotiator and Valuer, Claudia, was very helpful and honest. Highly recommend Leaders for this area.
Agent replied · 16 June 2024
Dear Jack, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat estate agents. Lee was very proactive and supportive - thanks to his drive and last push, we made the contract exchange just in time. Highly recommended.
5/5
GoogleCan't fault the team at the Kenilworth branch. Responsive, decisive and all round a breeze to deal with. Would recommend to anyone looking to rent to do so with Leaders.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
Hi Ash Turnbull, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Kenilworth. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
1/5
GoogleTerrible estate agent! Save yourself! I complained about mould a month ago. Nothing has been done!
Agent replied · 16 June 2024
Dear Noj U, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleExcellent service from Leaders finding us new tenants. Ended up with only 3 weeks between tenants.
Agent replied · 16 June 2024
Dear Valerie We are very happy we could provide you with a positive experience. Thank you for taking the time to leave a review and for giving us a 5 star rating! Kind regards Customer Care Team
1/5
GoogleTook a really long time to get back our deposit despite numerous emails. They also asked me to write a review so...
Agent replied · 23 October 2024
Dear Sir/Madam We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
4/5
GoogleI’ve been dealing with Leaders- kenilworth for more than 4 years and I would recommend them for anyone. Massive thanks to their maintenance department specially for Patricia Broadhurst and Alicia Wigley.
Agent replied · 16 June 2024
Hi Amgad Abdelraheem, Thank you for the great review of our Leaders Estate Agents Kenilworth team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleI used Rich Spiers, Leaders Mortgage & Protection Adviser. He provided great advice and really simplified the whole process. I wouldn't hesitate to recommend him, he's a top guy and I will remortgage through him I'm sure.
Agent replied · 16 June 2024
Hi Matt, thank you for taking the time to let us know about the service you received when arranging your mortgage through Leaders. We are so delighted to read that Rich has been able to provide so much advice and assistance as well as simplify the process for you . We will ensure your comments are relayed onto Rich so he is aware of your kind words. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Leaders
5/5
GoogleVery good experience, just started. They really understood our needing, remembered us and kept us posted, my wife and me are very satisfied. They have been of excellent help in finding an accommodation in Kenilworth, highly recommended.
Agent replied · 16 June 2024
Hi Patrizio, we are so happy to read such a great review about the team at Leaders Kenilworth! I am so pleased to read that you found the staff to be so supportive during your experience. If there is anything we can do to assist moving forward then please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleGreat service from Jess @ Leaders Estate Agents in Kenilworth. Really helpful, proactive and very friendly. Thank you for your time Jess. Wishing you every success in the future.PositiveResponsiveness, Professionalism
Agent replied · 16 June 2024
Hi Sangeet Chohan, Thank you for the great review of our Leaders Estate Agents Kenilworth team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
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Questions about Leaders Lettings Kenilworth
How many reviews does Leaders Lettings Kenilworth have?
Leaders Lettings's Kenilworth office has 190 reviews across 1 platform: 190 on Google.
What is Leaders Lettings Kenilworth's rating?
Leaders Lettings Kenilworth is rated 4.2 out of 5 across all 190 reviews, and 4.2 out of 5 on Google from 190 reviews.
Where is Leaders Lettings's Kenilworth office?
Leaders Lettings Kenilworth, 1 Warwick Road, Kenilworth, CV8 1HD.
