5/5
Josh and Jack were so helpful during the the recent sale of our property. They kept us informed at all stages and went out of their way to assist the smooth sale and purchase. I recommend them unreservedly.
Trusted Agent profile · Kempston
★★★★★
181 reviews across 2 platforms
3 High Street, Kempston, MK42 7BT
Goodacres Residential's office in Kempston, at 3 High Street, is rated 4.6 out of 5 across 181 reviews on two platforms, including 180 Google reviews rated 4.7.
Every review we hold for the Kempston office, from every platform, shown as written. First names only.
5/5
Josh and Jack were so helpful during the the recent sale of our property. They kept us informed at all stages and went out of their way to assist the smooth sale and purchase. I recommend them unreservedly.
5/5
Great communication! Also, the goodie bag was a lovely touch when we bought our new home.
5/5
They are a very professional estate agent I have purchased a property and sold a property through them. The level of communication and customer satisfaction can’t be beaten they came up with great selling ideas and were very open and honest with how the current market was. I would recommend anyone wishing to sell a property to use them.
5/5
I have several rental properties that are managed by Goodacres. I am so impressed with the outstanding professional service provided by Josh. I know that my properties are in good hands. Inspections are carried out regularly and thoroughly and rent is transferred to me promptly and statements provided. I know that if there are any issues with my properies that need tending to, Josh will inform me immediately or tend to them for me in my absence. I would not go anywhere else as we have built a great relationship and this has taken the stress out of my rental business. (Karen Davidson-Jeffs)PositiveProfessionalism
5/5
Jack Birch and his lettings teams have worked very hard on our behalf to deal with a difficult tenant and avoid eviction proceedings. This is despite the fact tha we are not re-letting the property again for while. Their service is brilliant and I will use them again in the future. I highly recommend them
5/5
Owen very professional and helpful.
5/5
We recently purchased a property through Lauren at Goodacres and she was very courteous, professional and helpful throughout despite a few issues within the chain (not of their making). I would definitely recommend them and would use their services again.PositiveResponsiveness, Professionalism
Hi Stuart Thank you so much for your kind review We hope you enjoy your new home and make some amazing memories. Many thanks
5/5
Jack, Lucy and team did an amazing job despite the challenges they faced. Couldn’t recommend highly enough!
5/5
Professional, friendly service provided by Jack and the team at Goodacres. I would highly recommend them as they have been a great help in dealing with the sale of our property.
1/5
Sold my house but barely any contact after the first meeting with josh. Was really disappointed.
5/5
As a first time buyer I had no clue what to expect. With a new baby too it was difficult keeping track of my house purchase. I found Jack, Simon and Josh at Goodacres to be informative, helpful and very dedicated, and i was the buyer! They went above and beyond to keep me in the loop and gave me tips on how to handle my lender and solicitors. They were proffesional and patiently answered all my questions either on the spot or as soon as they could. I never felt stupid for asking a question and they were always very polite. They are very genuine and hard working people. I now have my dream home and if I ever can bear to part with it I will be using Goodacres to sell it.
5/5
I used Goodacres as my Estate agent for the sale of my property through recommendation and I was certainly impressed. From the first instance they were very informative and guided me through an easy sale. The house had been on the market for some time with an alternative agency and had not sold. Goodacres had it on the market for 24 hours and managed to find a buyer. The entire process from start to finish was stress free. Thank you to the team there. I will certainly recommend in the future.
5/5
Jack and Simon were both excellent throughout the entire process of selling my house. They were in constant communication and managed to reduce my stress levels. I would highly recommend them.
5/5
Having refurbished my property I initially sought to sell it but changing circumstances and the onset of COVID-19 I decided to let it instead. Goodacres were very responsive to my requirements and ideas with the result that the property was let within a short period of time. Josh, lettings manager, kept me fully informed throughout despite the onset of the lockdown. All in all the process was a very positive one.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Stacy and Phoebe were absolutely fantastic! They replied quickly and effectively to our emails and questions.
5/5
Amazing experience from the start. Can’t thank the Kempston office enough for all they have done. Everyone I spoke to was very friendly and informative Highly recommend them to others.
Hi Lucy Thank you for your wonderful kind words. We wish you and Ben the best of luck in your new home.
5/5
We had a first-class service from all of the team at Goodacres, I cannot rate them highly enough. We were kept well-informed of the progress of our sale, and they were a pleasure to deal with.
Hi Nigel Thank you so much for your kind review. Really appreciate you trusting us with your property and letting us sell it. Wish you the best of luck for the future Kind Regards
5/5
Fantastic service, personably provided, Big thanks to Dani Payne. :)PositiveQuality, Professionalism
5/5
Can't thank the Goodacres team enough. Our house purchase was in great hands with Jack and Lucy and everyone at GR. The Goodacres team worked their socks off to make sure we got our house despite a series of really challenging legal complications. I'd recommend Goodacres to anyone.... A really committed and professional service
5/5
Excellent service from Jack and his team. Very professional from start to finish and I would have no hesitation in recommending them in future.
5/5
Very happy with the professional service provided by Goodacres when selling my Mothers bungalow. Good communication throughout the process and a satisfactory conclusion for all.
5/5
Great to secure a tenant during the current difficult time, Josh has been professional throughout - Damian
5/5
Brilliant estate agents. Sold my house within a couple of days. This was done by hard work from as soon as I signed up with them! Highly recommended.
Hi Steve Really appreciate the review and feedback. thank you
5/5
Great service throughout the sale process of my house. Very attentive and always happy to help with our questions, concerns, etc.
Hi Aj Really appreciate your review and thank you for leaving such nice comments. We hope you move into your new build as soon as possible and then can start to enjoy your new beautiful home Hopefully see you in the future Thank you again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Goodacres Residential's Kempston office has 181 reviews across two platforms: 180 on Google, 1 on Facebook.
Goodacres Residential Kempston is rated 4.6 out of 5 across all 181 reviews, and 4.7 out of 5 on Google from 180 reviews.
Goodacres Residential Kempston, 3 High Street, Kempston, MK42 7BT.