Every review we hold for the Kempston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJack Birch and his lettings teams have worked very hard on our behalf to deal with a difficult tenant and avoid eviction proceedings. This is despite the fact tha we are not re-letting the property again for while. Their service is brilliant and I will use them again in the future. I highly recommend them
Moniza · 11 October 2023
★★★★★ 5/5
GoogleOwen very professional and helpful.
Sousa · 14 October 2025
★★★★★ 5/5
GoogleWe recently purchased a property through Lauren at Goodacres and she was very courteous, professional and helpful throughout despite a few issues within the chain (not of their making).
I would definitely recommend them and would use their services again.PositiveResponsiveness, Professionalism
Stuart · 25 August 2021
Agent replied · 22 June 2023
Hi Stuart
Thank you so much for your kind review
We hope you enjoy your new home and make some amazing memories.
Many thanks
★★★★★ 5/5
GoogleJack, Lucy and team did an amazing job despite the challenges they faced. Couldn’t recommend highly enough!
Gemma · 26 August 2022
★★★★★ 5/5
GoogleProfessional, friendly service provided by Jack and the team at Goodacres. I would highly recommend them as they have been a great help in dealing with the sale of our property.
John · 23 June 2019
★★★★★ 1/5
GoogleSold my house but barely any contact after the first meeting with josh. Was really disappointed.
Sal · 18 May 2025
★★★★★ 5/5
GoogleAs a first time buyer I had no clue what to expect. With a new baby too it was difficult keeping track of my house purchase. I found Jack, Simon and Josh at Goodacres to be informative, helpful and very dedicated, and i was the buyer! They went above and beyond to keep me in the loop and gave me tips on how to handle my lender and solicitors. They were proffesional and patiently answered all my questions either on the spot or as soon as they could. I never felt stupid for asking a question and they were always very polite. They are very genuine and hard working people. I now have my dream home and if I ever can bear to part with it I will be using Goodacres to sell it.
Rebecca's · 23 June 2018
★★★★★ 5/5
GoogleI used Goodacres as my Estate agent for the sale of my property through recommendation and I was certainly impressed. From the first instance they were very informative and guided me through an easy sale. The house had been on the market for some time with an alternative agency and had not sold. Goodacres had it on the market for 24 hours and managed to find a buyer. The entire process from start to finish was stress free. Thank you to the team there. I will certainly recommend in the future.
Lucy · 1 June 2018
★★★★★ 5/5
GoogleJack and Simon were both excellent throughout the entire process of selling my house. They were in constant communication and managed to reduce my stress levels. I would highly recommend them.
Laurie · 23 June 2018
★★★★★ 5/5
GoogleHaving refurbished my property I initially sought to sell it but changing circumstances and the onset of COVID-19 I decided to let it instead. Goodacres were very responsive to my requirements and ideas with the result that the property was let within a short period of time. Josh, lettings manager, kept me fully informed throughout despite the onset of the lockdown. All in all the process was a very positive one.PositiveResponsiveness, Quality, Professionalism, Value
Delroy · 25 August 2020
★★★★★ 5/5
GoogleStacy and Phoebe were absolutely fantastic! They replied quickly and effectively to our emails and questions.
Shanice · 22 June 2022
★★★★★ 5/5
GoogleAmazing experience from the start. Can’t thank the Kempston office enough for all they have done. Everyone I spoke to was very friendly and informative Highly recommend them to others.
Lucy · 22 June 2022
Agent replied · 22 June 2023
Hi Lucy
Thank you for your wonderful kind words.
We wish you and Ben the best of luck in your new home.
★★★★★ 5/5
GoogleWe had a first-class service from all of the team at Goodacres, I cannot rate them highly enough. We were kept well-informed of the progress of our sale, and they were a pleasure to deal with.
Nigel · 22 June 2021
Agent replied · 22 June 2023
Hi Nigel
Thank you so much for your kind review. Really appreciate you trusting us with your property and letting us sell it.
Wish you the best of luck for the future
Kind Regards
★★★★★ 5/5
GoogleFantastic service, personably provided,
Big thanks to Dani Payne. :)PositiveQuality, Professionalism
Nic · 25 August 2022
★★★★★ 5/5
GoogleCan't thank the Goodacres team enough. Our house purchase was in great hands with Jack and Lucy and everyone at GR. The Goodacres team worked their socks off to make sure we got our house despite a series of really challenging legal complications. I'd recommend Goodacres to anyone.... A really committed and professional service
Fizz · 31 January 2023
★★★★★ 5/5
GoogleVery happy with the professional service provided by Goodacres when selling my Mothers bungalow. Good communication throughout the process and a satisfactory conclusion for all.
Allan · 11 October 2024
★★★★★ 5/5
GoogleExcellent service from Jack and his team. Very professional from start to finish and I would have no hesitation in recommending them in future.
Us · 23 June 2018
★★★★★ 5/5
GoogleGreat to secure a tenant during the current difficult time, Josh has been professional throughout - Damian
Spud · 22 June 2020
★★★★★ 5/5
GoogleBrilliant estate agents. Sold my house within a couple of days. This was done by hard work from as soon as I signed up with them! Highly recommended.
Steve · 22 June 2021
Agent replied · 22 June 2023
Hi Steve
Really appreciate the review and feedback.
thank you
★★★★★ 5/5
GoogleGreat service throughout the sale process of my house. Very attentive and always happy to help with our questions, concerns, etc.
Ajvinder · 22 June 2022
Agent replied · 22 June 2023
Hi Aj
Really appreciate your review and thank you for leaving such nice comments.
We hope you move into your new build as soon as possible and then can start to enjoy your new beautiful home
Hopefully see you in the future
Thank you again
★★★★★ 5/5
GoogleOur experience with Goodacres was fantastic. Communication was spot on and any questions that we had were dealt with quickly. All the staff that we dealt with were great. I have to say a particular thankyou to Lauren. Without her my parents wouldn't have got their perfect home. 5 stars all round
Christina · 4 August 2022
★★★★★ 5/5
GoogleGreat service throughout the sale process of my house. Very attentive and always happy to help with our questions, concerns, etc.
Ajay · 29 December 2021
Agent replied · 28 December 2024
Hi Aj
Really appreciate your review and thank you for leaving such nice comments.
We hope you move into your new build as soon as possible and then can start to enjoy your new beautiful home
Hopefully see you in the future
Thank you again
★★★★★ 5/5
GoogleVery easy and responsive at all times. Made the purchase of the property very easy. Highly recommended
A · 22 June 2022
Agent replied · 22 June 2023
Good Afternoon
Thank you for your review. We wish you the best of luck in the futrue
★★★★★ 5/5
GoogleGreat service from Goodacres. Always really helpful, polite and always responding to requests and questions very quickly.
Cynthia · 22 June 2022
Agent replied · 22 June 2023
Hi Cynthia
Thank you for your fantastic review.
Really appreciate your kind words
Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.