5/5
Zak was very helpful and friendly. Just hope the application all goes through now!!
Agent replied · 2 January 2024
Thanks Richard for the review and choosing Linley and Simpson, I’m sure Zak will keep you fully updated

Trusted Agent profile · Kelham Island
★★★★★
318 reviews across 1 platform
57 Green Lane, Kelham Island, S3 8BB
Linley & Simpson's office in Kelham Island, at 57 Green Lane, is rated 4.5 out of 5 across 318 reviews on 1 platform, including 318 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Linley & Simpson won in 2026.
The Trusted Agent 2026 results for Linley & Simpson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kelham Island office, from every platform, shown as written. First names only.
5/5
Zak was very helpful and friendly. Just hope the application all goes through now!!
Thanks Richard for the review and choosing Linley and Simpson, I’m sure Zak will keep you fully updated
5/5
An excellent service from the start of the process through to collecting our keys today. A very straightforward referencing system and a speedy turnaround which suited my requirements. Katie Shields deserves a particular mention for being very helpful and a pleasure to deal with but everyone i dealt with including the viewing assistant and the office staff in the branch were pleasant. Good work all round and much appreciated. Thanks.
Thank you so much for the lovely review of Katie and the team at Sheffield. We hope you enjoy your new home!
5/5
Overall efficient and effective service. Zak was friendly and proactive in his help. Thanks
Nick we are so glad you have enjoyed your experience with the Sheffield office!
5/5
Megan has been fantastic with the checkout process. Quick deposit return and good communication along the way. Thank you!
Thanks for leaving us a review for Megan!
5/5
Very helpful and prompt service here! Zak has been especially helpful and friendly!! Highly recommend
Thank you for the glowing feedback!
5/5
We met with Jordan to see a flat for rent. He was super kind and helpful, and he followed up with us later to make sure that we were sorted. We ended up going with another flat, but we were tempted by this one if only because we thought that this letting agent might be a good one to work with given Jordan's helpfulness. Thanks a lot!
This is so good to hear Vanessa , thank you so much. I’m really glad that you had the service we aim to deliver. Good luck in your new apartment
5/5
Great attention to detail by Kelly and the team, our property is in good hands!
Thanks for your review Andy, Kelly will love reading your feedback!
5/5
Zak was very helpful and ready to respond to all my questions, would definitely recommend
We are pleased to hear you found Zak helpful and that you would recommend Linley & Simpson. Thank you
5/5
Huge thanks and 5 star service to Corey and his team!! He was always very helpful and very nice!!
Thank you so much for the review Kyriaki, I’m sure Corey and the team will be pleased.
5/5
Couldn't ask for a more helpful, informative and approachable letting agent and full of local knowledge (Sheffield for me). Will now be my go-to Sheffield agent. Thanks Kelly!
Thanks for this great review, we are so happy you chose L&S and we look forward to working with you!
5/5
This agency have been consistent through out my rental proses. I always found them helpful and friendly when ever I needed to call and any emails were replied to very fast. Now I have moved in the follow up emails have been excellent. I feel if ever there was to be a problem I could approach them with ease. Definitely recommend.
Fantastic Caz, we are so pleased to hear the process and the Sheffield team have been looking after you.
1/5
I rented an apartment from Linley and Simpson last week. I received the key on Saturday(31JUL) and I was told that the cleaner will come and clean the apartment next Monday(2 Aug). So on, the apartment was dirty during 31Jul-2 Aug. I have paid the rent for an uninhabitable apartment. That's ridiculous. I also informed them to consult the problems. responded as just staining on the washing machine seal and ignored the microwave.What I request is just someone come and clean these and returning the rent from 31Jul until cleaned or extend the moving out date as I cannot move in due to uncleaned washing machine and microwave. Also, the apartment is not allowed to install the window curtain at all (Landlord said). I think LINLEY AND SIMPSON should inform the customer before signing the contract. In general, I feel really disappointed with this agent as that's their responsibility or the landlord's to ensure the apartment is cleaned. This is the most basic requirement for renting. I will seek help from the council and I do not recommend anyone to choose this agent as they can't do anything if there is any problem.NegativeQuality, Professionalism, Value
I'm sorry to read this review however, I understand you are in communication with the branch, who are assisting you with all your issues. kind regards Salena West Customer Service Manager
5/5
It is very rare to find a professional and reliable letting agency. I am renting a flat through them and every time I face a problem, I get a quick reply and solution. I even had a problem in the allocated parking space, they reduced rent. So far, this is the best real estate agency I have ever rented through and I hope that they continue providing this quality service.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
5/5
Zak was really helpful and quite a character, I liked him.
Really appreciate the review, thank you Ray!
5/5
We looked at a house yesterday and were shown around by Seb Salvati. He was not your typical lettings agent type, it felt like he really cared about people finding suitable homes rather than meeting targets. He was super helpful answering questions we had about the rent application process. Fingers crossed our application is accepted as I have confidence we would be well taken care of.
Hi Rayna, this is an amazing review and we're happy that Seb's caring nature shines through on appointments. Fingers crossed for you.
5/5
Megan has been aboslutely great for these last few weeks sorting odds and ends around the house!
Thanks so much for the review , we are pleased to hear Megan is looking after you!
5/5
Katie has been amazing , assisted me with my enquiries and needs immediately :D
Thank you so much for the review and we are happy Katie was helpful
5/5
Big thanks to Kelly, first class, keep up the good work,
What a lovely review of Kelly and the team, we are hoping you settle into the property nicely. Thank you again
5/5
Emma has been a pleasure, speedy emails, got us in the property quickly and helped us with answering our queries
Thanks Kiera for your review, Emma will be so pleased to read what you wrote!
5/5
The company has been superb with me while I lived at the property I rented from them. Their staff are always polite, courteous and friendly. My repairs are done promptly and efficiently. They're top professional property managers and I highly recommend them to any that needs their services. Thank you for having me, it has been fun working with you.
Thank you for your kind words and feedback!
5/5
As a portfolio investor of buy to let properties, we would highly recommend Linley & Simpson. Kelly has acquired and managed our properties for numerous years with high expertise and work ethic/dedication like no other! Is it important to us that our tenants are looked after as if they were directly managed, and Kelly has care for both tenant and landlord in spades. Highly recommended through a successful track record. 5*
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Kelly will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work Kelly an her team put in every day. So thanks for your kind words and we look forward to our continued working relationship! Many thanks Salena West Customer Service Manager
4/5
I have been enjoying their services since 2020, they have a good team to attend to queries and offer help when necessary. To the Sheffield team like Katie Shields, Megan Balmforth, Kelly Boot, Emma and the rest of the team , i just want to say a big thank you. They have an improved digital process to log in repairs.
Thank you so much for the wonderful review for team Sheffield, we appreciate you!
5/5
Zak Jilaani was truly friendly and helpful
Thank you for the lovely review and I’m sure Zak will appreciate it!
5/5
Great experience overall. Seb was fantastic with the viewings and the application process. Highly recommend.
We are so happy Seb made your experience great! Thank you for taking the time to leave us such a positive review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Linley & Simpson, Kelham Island won Trusted Agent; Linley & Simpson, Headingley won Trusted Agent.