Linley & Simpson Sheffield reviews in Kelham Island

★★★★★ 5/5

Google

I've lived in several different places, under several different letting agencies, and this is definitely the best one I've worked with. Very friendly, professional and extremely reasonable. If you care for your home, they will care about you as a tenant as well. Helen Clayton in particular was amazing to work with during my 3 years at the property, very helpful and quick to respond to any issues that arose. Helen noticed how much care and pride I took in my property and frequently offered improvements to furniture and fittings, and when the landlord requested a large rent increase in 2022 due to the cost-of-living crisis, she managed to negotiate with the landlord a lower rent increase by taking into account how good a tenant I was. During the checkout, Corey Costello was also really helpful and reasonable. There were initially some deductions proposed against my deposit, but after discussing the details of those deductions with him and providing further information, it was agreed that it wouldn't be fair for those deductions to be made, and I am now receiving my deposit back in full. This was an incredibly pleasant surprise - most letting agencies will do anything and everything they can to get as much of the deposit as possible regardless of if it's fair or not, so it was great to deal with someone reasonable and who cared for tenants! Overall, I am genuinely going to miss having Linley & Simpson as my letting agency, they've been fantastic. I can't recommend them enough!

Luke · 3 December 2023

★★★★★ 1/5

Google

Do not rent from linley and Simpson becsuse when things go wrong they start blaming others. I was told that their other company named rendall and rittner are to be blamed for their incompetence. Iwas emailed by a lady named Kelly boot. All she wants is rent. I've been locked in this flat for 3 months and so have many other sick disabled people They gave me a 200 pound discount for 2 months and gave me 2choices either shut up or put up. Or leave and end the tenancy otherwise Where do I go im disabled ,,? They have no empathy they offrrd me a 200 discount once again which is a joke. I have to order take aways and food from the shops almost every day and ask someone to bring my stuff up nearly 90 steps everytime I have to pay and then to take my bins Down is over 100 steps into the basement I've run out of people to help me. I've asked the agents to help get my bins down and help bring my shopping up as I have no 1 else to ask for help But the rent agent's ignored my requests and they keep asking for rent to live in this prison with invisible bars. im not paying nothing im ready to die ive had enough im being treated worser than a dog even dogs have rights I have no rights they keep harassing me so I've decided to give them a present they've ruled over my life long nough so they can have me in a body bag and throw me out thats what they want and thats what they'll get, the greed for money has taken all empathy and respect away from these greedy people st linley simpson rental agents I've lost 2 family members and could not attend the funeral. Linley Simpson know this but all they want to talk about is rent wow what a great company. They don't care about anything except RENT...

Capones · 22 October 2023

★★★★★ 3/5

Google

Linely helped me with worst accomodation (4,35 Trippet Lane, S14EJ) Main issues are 1.Ever seen energy bills for 20 days is 300 pounds 2. Boiler won't work without booster turned on 3. Heating system is super worst as will not warm enough (this is another reason for high energy bills) Kelly is branch manager,took responsibility of all above concerns and done changes like below 1. Heater's were super old , she changed all of them 2. Kelly arranged contractor for checking boiler problems and contractor fixed all boiler issues 3. Keeping eyes on energy bills of this month as all issues fixed . 4. Smart meter installation pending Thanks Kelly for continuous support on this!

Arun · 27 August 2023

★★★★★ 5/5

Google

Huge thanks and 5 star service to Kelly and her team. My husband and I have been looking around the area for properties to rent and Kelly has been more than willing and able to find just what we need for our family, taking into consideration how important location is for schools etc without disruption. Kelly was working around the clock to make sure we had what we needed in good time. The team were professional, friendly and knowledgeable of the area and lettings. We are about to successfully move in to our home and feel happy, valued and have trust with Linley and Simpson.

C · 27 August 2023

★★★★★ 5/5

Google

An estate agency that seem to understand that tenants are not only renting the properties, but trying to create homes for themselves - and it is shown by small acts like giving us a 'welcome to your new home card' and by bigger acts like negotiating with landlords to accept us with our dog, who is a family member. Although they were very thorough and fair with their inventory, after moving in we noticed on of the window handle being broken, making the window unusable. Emily was brilliant and acted quick on the problem and it got fixed in no time. Thanks again!

Alexandra · 16 June 2023

★★★★★ 5/5

Google

I am really happy with there services, as they are very friendly and helpful, I have a got an excellent apartment with a reasonable rate compared to other agencies, they are very prompt with there replies and services. Special thanks to Katie who has guided me till the very end with all the verification process and lastly Megan the property manager who is always helping me for any kind of maintenance or issues. I will always recommend them for renting properties. Thank you once again Katie and Megan for your lovely services.

Sumitava · 16 June 2023

★★★★★ 5/5

Google

I personally have worked with Linley & Simpson for over a year now and they have been fantastic. They are friendly, reliable and very quick at responding to any issues I may have. The Branch Manager Kelly is absolutely amazing, she responds to emails straight away and is so in tune with what's happening with our properties. You can tell that she loves her job and she is one of the best at it. I would definitely recommend to anyone to use their services, 5 star without a doubt.

Maddie · 7 June 2023

★★★★★ 5/5

Google

Had a viewing at a property with Seb Salvati the other day and was very happy with the experience. A lovely, chatty, and friendly person who made you feel completely at ease and talked you through the aspects of the property. I’ve never rented with Linley and Simpson before but I have high hopes for the future with them. Seb is an absolute credit to the company and I’m sure they’re very proud to have him I’d also (now I’ve moved in) like to thank both Katie and Megan - both are outstanding. Katie is such a warning person and I am very happy to have had the opportunity to work with her, particularly so because she doesn’t mind all my annoying questions! Megan again is a delight of a person, very knowledgeable about the property and very helpful and kind when it came to inventory and repairs. After my previous experience with a letting agent, I am so grateful to have found such an amazing team. Thank you to all!

Bhavneet · 8 May 2023

★★★★★ 5/5

Google

So far so good! From enquiring about the flat to collecting our keys - they have been very responsive and informative. When we collected our keys, the staff were very friendly and welcoming. Made the process super easy. Katie mainly handled our enquiries and Kelly was lovely too! Thank you guys for helping us sort out our new home. We also came across an issue with our shower heads - however was promptly directed to the self serve on their website to report the issue. Shall leave another review regarding the maintenance - looking hopeful so far - easy process to report faults.

Mabel · 9 March 2023

★★★★★ 5/5

Google

Linley & Simpson company is the most relevant real estate company in the city of Sheffield. Jordan Fields has been the most patient and helpful person in the city of Sheffield to me. would recommend to all people moving to the city of sheffield. This is the company with the friendliest people in Sheffield. I've talked to many real estate agents in Sheffield. Jordan was the most helpful,friendly and helpful person. My English is weak. Despite this, he listened to me patiently. This is very valuable for someone who comes to England for the first time, only Jordan Fields did this in the city of sheffiled. Thank you very much.

NECATİ · 9 November 2022

★★★★★ 5/5

Google

Huge thanks and 5 star service to Kelly and her team. My husband and I have been looking around the area for properties to rent and Kelly has been more than willing and able to find just what we need for our family, taking into consideration how important location is for schools etc without disruption. Kelly was working around the clock to make sure we had what we needed in good time. The team were professional, friendly and knowledgeable of the area and lettings. We are about to successfully move in to our home and feel happy, valued and have trust with Linley and Simpson.

CHRISTY · 9 November 2022

★★★★★ 5/5

Google

Fantastic 5* service from the most efficient, dedicated and friendly team I’ve ever encountered as a landlord. Branch Manager Kelly Boot was amazing, going the extra mile to find great tenants for my property within 24 hours of instruction. Lettings Manager Jordan Fields was very knowledgeable and helpful and a great asset to what under Kelly Boot’s management, is a highly professionally run,, friendly and well-oiled lettings service. Communication throughout the process was EXCELLENT. Would recommend Kelly and her team in a heartbeat for a first class lettings service.

Alice · 9 November 2022

★★★★★ 3/5

Google

Linley & Simpson took over the management of my tenancy whilst I was a tenant and it went off without a hitch - Staff were happy to help with concerns and organising repairs if required. It certainly felt like a tenant-first process. Linley & Simpson staff also helped me with an early tenancy termination as I moved in with my partner before my tenancy was due to end and all the staff involved really helped it be a stress free process. Special thanks to Megan B and Kelly B, who always promptly & happily responded to my many email queries!

Stuart · 10 October 2022

★★★★★ 5/5

Google

Linley & Simpson took over as my letting agent towards the end of my time renting in Sheffield. In the process of moving out I have been liaising with Corey (from Linley & Simpson) who has been an absolute star. Once I had vacated my flat, he let me have the keys back so I could replace a light bulb. If he hadnt done this, I would have lost some money off my deposit. Corey was also very helpful in terms of returning the deposit, pushing for a swift resolution to this. Corey's helpful approach was refreshing, given the owner of previous letting agent, was all talk and little action. Thanks Corey!

The · 7 June 2022

★★★★★ 5/5

Google

Linley and Simpson were great to work with when going through the process of securing a property to rent. The communication was clear and they were very quick to reply to emails and queries. Katie Shields was my designated contact and was a delight to work with. She was very quick to respond to queries and send over any information and this helped to ensure a smooth move-in process.

Nikhil · 9 June 2023

★★★★★ 5/5

Google

All the staff so far have been amazing, very friendly over the phone, great at communicating and speedy responses! Kelly is definitely a great, and experienced member of staff! She's friendly, relatable and answered all out questions in detail putting our minds completely at ease. The viewings were lovely and relaxed without the feeling of being pressured or listened into!

Chantelle · 26 December 2023

★★★★★ 5/5

Google

I rented a property with Linley & Simpson & it was a smooth process from start to finish. I dealt with Megan Balmforth & Kelly Boot. Anything I raised with them was dealt with straight away & efficiently. An excellent 5* service! They always went that extra mile. The deposit return was actioned straight after the checkout inspection also which I was very happy about. Thank you!

Stacey · 8 April 2023

★★★★★ 5/5

Google

Seb was really friendly and helpful as soon as I went into the office. He took me on some viewings and explained things well and asked great questions, so I was confident that he had really understood my needs in a very short space of time. I'd highly recommend him.

Rachel · 3 December 2023

★★★★★ 5/5

Google

We needed an apartment so urgently. We've been in touch wrh several letting agencies but to no avail. Linley and Simpson sort us out with an apartment that we love in a short time. Emma was really fantastic, helping and guiding us through the application stages down to settling in.

Mayowa · 24 November 2023

★★★★★ 5/5

Google

Kelly and her team was very responsive towards all my queries. The letting process was very straightforward. They also made sure the apartment was in tip top condition before I moved in. Although there are some additional parts that may require attention, Kelly was very quick in getting me the solutions.

Wen · 29 September 2023

★★★★★ 5/5

Google

Linley & Simpson Sheffield Kelly Boot Branch Manager. Kelly is the most fantastic manager I have ever dealt with at a lettings agency, she is professional, efficient, thinks outside the box and makes the process of letting seamless. We rented two company properties from her and it was stress free. Would highly recommend Kelly & her amazing team in Sheffield. Thanks a million.

Jane · 11 August 2022

★★★★★ 5/5

Google

Great response time and service from Seb at Linley and Simpson. After accidentally paying my rent twice, the team were a great help in attaining back a refund on it in less than a week of it happening. Special thanks to Seb who stayed present and reassuring throughout the process via email.

Ryan · 30 July 2023

★★★★★ 5/5

Google

I've been very impressed with Linley & Simpson's Sheffield Branch, Kelly Boot is a Godsend. Whatever my enquiry, she and her team handle it in a timely and good natured way. Whichever member of staff I speak to is friendly and professional and I'd have no hesitation recommending them to others, which is why I am leaving this review.PositiveResponsiveness, Quality, Professionalism, Value

Patrick · 27 August 2022

★★★★★ 5/5

Google

I have been dealing with Corey Costello for the past month or two now and i can honestly say 5 stars isn't half of what rating he deserves. He always goes the extra mile for us and he really is a credit to your company. Been so helpful and made everything so easy. Thanks Corey and everyone at Linley&Simpson

Jack · 9 December 2022