Every review we hold for the Kelham Island office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent experience from start to finish of my tenancy. Always clear communication from the team at Linley and Simpson, and advance notice when requiring visits and photos. The whole team have been very helpful - Emily is friendly and goes above and beyond to help with any queries. Highly recommend!
Jacob Β· 30 August 2023
Agent replied Β· 29 October 2023
Thank you Jacob, we hope you enjoy your new property and we are so pleased you were happy with the service and especially Emily!
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5/5
GoogleA huge thank you to Kelly and her team. Didn't have long to find a property did everything they could to help finally found somewhere. Was kept in the loop and any worries or questions were quickly answered and I was reassured. Picked up my keys today! massive thank you again for all of your help
Samantha Β· 9 March 2023
Agent replied Β· 7 June 2023
Thank you Samantha for taking the time to leave this review. Itβs so nice to hear Kelly and the team looked after you. Enjoy your new home!
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5/5
GoogleGreat response time and service from Seb at Linley and Simpson. After accidentally paying my rent twice, the team were a great help in attaining back a refund on it in less than a week of it happening. Special thanks to Seb who stayed present and reassuring throughout the process via email.
R&R Β· 6 July 2023
Agent replied Β· 27 July 2023
What a wonderful review - we are so pleased to have found you another rental property and Seb was helping you with that!
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5/5
GoogleReally Good Experience with the Letting agency. They have excellent ranges of properties. Once you register your requirement you will receive notifications of all the available properties promptly. Really pleased with the customer service and to highlight, Emma has been very helpful and patient throughout my journey of finding a property for me. Thanks!!
Mandeep Β· 7 February 2023
Agent replied Β· 7 June 2023
Thank you for such positive feedback Mandeep. We really are grateful for customers like you!
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5/5
GoogleRecently put in an application for a flat with Linley & Simpson, specifically Emily Abbott. The process was significantly easier than with other estate agents I have tried. Emily was very quick with responses and kept us updated, very friendly and a great service. ππΌ β¦
Hope Β· 30 August 2023
Agent replied Β· 29 October 2023
Thank you so much for the wonderful review of Emily, we really appreciate the feedback!
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5/5
GoogleWe needed an apartment so urgently. We've been in touch wrh several letting agencies but to no avail. Linley and Simpson sort us out with an apartment that we love in a short time. Emma was really fantastic, helping and guiding us through the application stages down to settling in.
ISAAC Β· 8 May 2023
Agent replied Β· 7 June 2023
Isaac, we are so happy we managed to find you a property that you love. We are so pleased Emma looked after you through the process. Enjoy!
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5/5
GoogleMoved into a flat for the first time this year, and within 10 days we had viewed the flat and fully moved in. Linley and Simpson were great and responded to queries quickly and Emma was super helpful with helping us every step along the way. Canβt rate them highly enough!
Taryn Β· 7 February 2023
Agent replied Β· 7 June 2023
Thank you for your glowing review and we are so pleased with the service Emma has given you.
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5/5
GoogleThe application and referencing process was professional and thorough, leaving us with a good impression of the agency. The agency and agents were friendly and very communicative through the entire process. I look forward to starting our tenancy with Linley & Simpson. Special thanks to Katie!
RYAN Β· 8 May 2023
Agent replied Β· 7 June 2023
Lovely review, thank you so much Ryan we really appreciate it !
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5/5
GoogleEveryone at Linley and Simpson has been incredibly helpful, from getting in touch regarding viewings, to email and phone queries. Seb was knowledgeable, friendly and enthusiastic at our viewing and Zak has been great with our post-viewing communications- thank you!
Saskia Β· 30 August 2023
Agent replied Β· 29 October 2023
This is music to our ears Saskia, Iβm so pleased the team looked after you and especially Seb and Zak!
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5/5
GoogleSeb was the person that helped me to move. He was awesome, a friendly guy who listened to my concerns and was so professional and kind. I can truly say I got the best service and the nicest company to move me.
Dawn Β· 8 April 2023
Agent replied Β· 7 June 2023
Thank you dawn for the lovely review of Seb. We are looking forward to working with you!
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5/5
GoogleKelly and her team at Linley & Simpson Sheffield have been nothing but professional when it came to advertising & finding tenants for our property. The property was let quickly by a lovely family and Kelly ,has gone above and beyond with helpful information and answering our questions. Highly recommend!
Martha Β· 7 June 2022
Agent replied Β· 7 June 2023
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Kelly and the team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work our team at Sheffield put in every day. So thanks for your kind words and we look forward to seeing you again!
Many thanks
Salena West
Customer Service Manager
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5/5
GoogleZak was very friendly and helpful. The initial property I booked in to view wasnβt quite what I expected but he was quick to show me an alternate one around the corner which was fab - thank you!
Megana Β· 29 July 2023
Agent replied Β· 2 August 2023
We are so pleased Zak managed to help you and show you some of our lovely properties on offer
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5/5
GoogleThank you Linley & Simpson for a job well-done on house viewing, and for sure apartment is good. Special thank you to your staff Kathryn Shields for your Professionalism. Kathryn went Extra-mile to make sure I view the house I wanted. I have been a sales person for 7years and I know what it is when a prospective customer or a customer do not keep to time, even when you have a tight schedule on other appointments. Kathy was patient, professional and responsive on my request for additional time. She deserves a reward.
Thank you as I will keep recommending others to you.
Bests Regards.PositiveResponsiveness, Quality, Professionalism, Value
Kelechi Β· 27 August 2022
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5/5
GoogleSince Linley and Simpson took over the letting agent for my flat, I have found them very helpful and easy to communicate with.
In particular, Corey Costello has been very efficient and I appreciate his help at the end of my tenancy in swiftly returning my deposit.
Sinead Β· 10 September 2022
Agent replied Β· 7 June 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with letting us and for letting know how well Corey is doing.
Many thanks
Salena West
Customer Service Manager
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5/5
GoogleAs a first time landlord the team in Sheffield were exactly what I was looking for - enthusiastic, responsive, clear with communication, polite and professional. Thanks so much to Kelly and Zak
Grace Β· 3 December 2023
Agent replied Β· 2 January 2024
Grace, this is amazing feedback and we are so pleased the Sheffield team were able to find you a suitable tenant and the management is going well.
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5/5
GoogleMoving with Linley and Simpson turned out to be easy and absolutely stress-free. They were always friendly, supportive and ready to answer any questions. Many thanks to Megan Balmforth who helped with any issues that occurred during the process :)
Elena Β· 2 May 2023
Agent replied Β· 29 October 2023
Thanks for the lovely review Elena, we are so pleased your experience was a positive one!
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5/5
GoogleEnquired about a house share. They got back to me quickly and promptly. Awaiting to hear further information from them now. Zak was very helpful and sent across the videos for me to view.
Liam Β· 8 October 2023
Agent replied Β· 29 October 2023
Thank you for your review. Itβs great you have been happy with our service, particularly Zak.
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4/5
GoogleExperience as a renter with Linley & Simpson in general ok, the application process was overly lengthy the online application form doesn't work - we had to fill it out multiple times and eventually just send screenshots which was quite a waste of our time. However, the property manager for our house, Megan, is brilliant - responsive, helpful and clearly cares about her work. She really has been a star in sorting out any issues which have come up with the house. Very much appreciated!
Janna Β· 19 November 2023
Agent replied Β· 26 November 2023
Hi Janna, thank you for the review of Megan she will be so happy. We did move onto a new system and unfortunately had issues with our online application forms coming through, so I am very sorry this caused you difficulty. This has all been sorted now and hopefully moving forward should be smooth
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5/5
GoogleMoving with Linley and Simpson turned out to be easy and absolutely stress-free. They were always friendly, supportive and ready to answer any questions. Many thanks to Megan Balmforth who helped with any issues that occurred during the process :)
Elena Β· 8 April 2023
Agent replied Β· 7 June 2023
Thanks for the lovely review Elena, we are so pleased your experience was a positive one!
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1/5
GoogleThere has been pressure from Linsey Simpson office in sheffield to give them a review online, emails, calls, txts, as itβs a competition with other offices, but we wouldn't give them even 1 star but you canβt add a review on google without a star, this is because-we found out from our local research with other estate agents in Sheffield, and also once we moved in, the house they have put us in is grossly overpriced in terms of rent charges and also the video viewing didnβt capture the full gardens, sides of the house, due to high maintenance which is needed, we were taken advantage of. We will happily the market rates rent but not excessive amounts as per costs of living/inflation period everyone is going through. We some how suspect this is because we are Asians, They probably thinking we are naive of the rental process and current market conditions, first time renters, lack knowledge etc, which is really sad and thereβs not much we can do due to contract. We will never recommend them to landlords or tenants.
MAJHARUL Β· 7 June 2022
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5/5
GoogleDealt with Corey when handing the keys back to the property I rented for the last 4 & half years! Very pleasant and polite, explained the process well and pushed through to get my deposit as soon as poss as my landlord had sold up! The new office at Kelham island is nice & modern and all the staff were pleasant when we arrived. Big thanks to Corey for helping with the return of my deposit so quickly, I really do appreciate it, especially this time of the year. Defo 5 β from me.
Rachel Β· 7 June 2022
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5/5
GoogleI can't speak highly enough of the service that we have received as new clients of Linley & Simpson. Kelly and her team (specifically Rebecca and Megan) have all been so proactive and professional in all of our dealings with them.
Kelly allayed all of our anxieties connected with moving to a new Letting Agent and was very quick to demonstrate her excellent local knowledge of the area and our specific development.
One personal touch that we noticed straight away was that Kelly was eager to share her mobile number which not all letting agents are prepared to do and works to conduct viewings, etc at mutually convenient times to suit tenant preferences.
Paul Β· 7 June 2022
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5/5
GoogleIt's been a long journey looking for properties around Sheffield plus being new here to the county is not helping at all with the process. But thankfully, I encounter Linley & Simpson Letting Agents. They have been helpful from the moment I view the house to finally collecting the keys. All the agent is informative, approachable, and helpful. Will now be my go-to agent in Sheffield.
Thanks to Seb for the paperwork and to Kathryn, for the friendly and informative house viewing host.
Hanif Β· 7 June 2022
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5/5
GoogleI would just like to say Kelly Boot was amazing in finding and selecting me for a new property. She is a credit to your company - very approachable and professional, thank you Kelly
Neet Β· 30 August 2023
Agent replied Β· 29 October 2023
This is such a wonderful review, thank you for taking the time to write it. I'm sure Kelly will appreciate it too!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.