Linley & Simpson Sheffield reviews in Kelham Island

★★★★★ 5/5

Google

There were some issues involved in my most recent tenancy, through no fault of the agency or myself. The property manager looking after this, Corey, has been very helpful and understanding throughout and helped to resolve these. It was very much appreciated.

Henry · 9 December 2022

★★★★★ 1/5

Google

I've been stuck inside the westone plaza1 since July this year. I'm a sick man and could die at anytime. I was promised the lift would be repaired by 11 08 23 I lost my operation Date on 25july formerly. Then 17 September 2023. Which i can't make because I needed to give my bloodtests before my operation on 09 September on saturday but i cant get out of the place. I borrowed for my operation which was at the hospital group in Birmingham. Linley Simpson promised me 11.08 then 25.08 then 08.09 23 and I planned and booked my operation accordingly only after Linleys gave me these dates. Now linleys have told me they can't fix the lift or give me any dates of repairing the lift so I'm losing my operation money and the hospital group have said they can't offer anymore dates as i cancelled twice already and this is going to be my 3rd cancellation if i dont make it for blood test on the 09.09 and my operation on the 17.09.23 Linleys won't help me. Im left with no option but to leave this apartment in a body bag. Thankyou linley simpson for pusing my buttons. I wont leave this place alive. All Linley wants is rent they dont care about the stress theyve caused so many people in the westone plaza1 on cavendish street. Sheffield. Dont expect any sympathy from linleys. They cut the call off earlier on unbelievable.

S · 29 September 2023

★★★★★ 1/5

Google

I don’t even know where to begin with this review. No one in this company know how to take responsibility, I repeat no one. They only sweet talk with you until you agree for the property and make an application on GoodLord. I won’t even begin writing my experience with goodlord, I’m going to save that for their review. So now, after you make an application on goodlord, no one knows how much time it’ll take to get your application done, neither Linley nor goodlord will tell you the progress or stage it is at. After the very stressful application process, when I finally moved into my room, there was no lamp shade, no mirror, no CHAIR for the table, mind you this was all present during the viewing, and we had confirmed the things they’ll provide us with the room. After I moved in, Linley and Simpson employees told me that mirror and lamp shade is “not an essential”, alright then, but when I asked about the chair they told me they’ve “ordered” it but don’t know when it’ll arrive. How can they not know when the chair will arrive, if you order something, you get a tentative date of the product delivery, this is common sense, but here no, no one knows anything. It’s been two weeks now since I’ve moved in, and they still don’t know when it’ll arrive, could be days, could be months. Whenever you call them, a new person will pickup the call, and you will have to explain everything to them from the beginning. It is such a mis managed company, especially the Sheffield branch. The service is soo bad after you agree with the letting, they pass on wrong information, they don’t know the status of your application, and they just blame responsibility on other people/ companies. I don’t even know how they have 4 star reviews, it has been a horrible experience.

Kajol · 29 September 2023

★★★★★ 1/5

Google

Throughout my experience, there was a distinct lack of responsibility from anyone in the company. Initially, their approach is enticing, only to leave you hanging post-application on GoodLord. Speaking of which, both Linley and GoodLord failed to provide clarity on my application's progress or status. The true ordeal began after moving in. Items that were clearly present during my viewing like a mirror, and a CHAIR were conspicuously absent which were present during the viewing. When inquired, the company brushed off the absence of a mirror as "non-essential." The room wasn't thoroughly cleaned or maintained with the shower door being broken, the bed having missing and broken fittings and the bathroom sink clogging. One instance that stands out was when I asked about the missing mirror. Their response from a woman at the desk was unbelievably rude, suggesting, "if a watch was seen during the viewing, would you ask for it too?" Such an unprofessional way to address a client's legitimate concern! I'm baffled by their 4-star reviews. Post payment of the holding deposit, The level of mismanagement, particularly at the Sheffield branch, is truly astonishing.the service quality drops significantly. They frequently pass on incorrect information, lack knowledge about application statuses, and constantly deflect responsibility.

Thejas · 29 September 2023

★★★★★ 5/5

Google

Katie has been a great support in my search for a property. She has great knowledge on the local area and has been so helpful with my search in Sheffield. Would highly recommend if you are new to the area. Thank you

Beth · 9 November 2022

★★★★★ 1/5

Google

I've renewed my contract this year, paid the new sum according to the new tenancy agreement and Linley & Simpson's arrears team has contacted me that I have yet to pay extra money. This is an outrageous theft attempt. I don't know how else I'm going to communicate this to them, Google reviews is my last resort. I am not even talking about the poor management thoughout the year before that, I'm saving that for another one-star review. The 4.5 they have right now is a fraud.

Dino · 30 August 2023

★★★★★ 5/5

Google

Excellent letting agents that give concise instructions as to the work that needs carrying out. Corey is the guy with whom we have had the most contact, and is always helpful and efficient at liasing with the landlord, the tenant and ourselves as decorating contractors.

Denise · 7 June 2022

★★★★★ 5/5

Google

I give 5 star . Excellent and highly professional. I got a wonderful apartment in my preferred location in the shortest time possible … I gladly recommend anytime any day. Thank You Jordan Fields

Omotayo · 30 June 2023

★★★★★ 5/5

Google

Did my viewing with Katie Shields and all I can say is a massive thank you for executing your job to perfection. Everything was done in a timely manner and the property was super clean. Keep this up!!!

C.A.P · 7 February 2023

★★★★★ 5/5

Google

Sheffield Linley and Simpson have been great when looking for a property to rent, especially Zak who was very professional and helpful throughout the viewing process, and answered all our questions.

Eleanor · 1 August 2023

★★★★★ 5/5

Google

I lease my property in Sheffield with Linley and Simpson - they are fantastic! Really great service, very professional and friendly. Kelly has been particularly helpful, answering any questions I had and taking care of everything, so I cannot recommend them highly enough.

Matthew · 7 June 2022

★★★★★ 5/5

Google

My son is having great difficulty finding an independent flat in Sheffield. I resolved to help him and began ringing some estate agents. Some were vaguely helpful, others reinforced the situation and repeated how difficult it is at the moment. Katie at Linley was very helpful and recognised my plight. Since that time I have had several ideas come through, Michael appears to be on top of a waiting list. Thank you Katie it remains a tricky task, but you are making it much easier.PositiveProfessionalism

Joe · 27 August 2021

★★★★★ 5/5

Google

Staff Corey Costello was swift to respond to a query sorting out my missing deposit within minutes, although he may address you by your surname which seems a bit archaic. Would gladly recommend the service.

J · 9 March 2023

★★★★★ 5/5

Google

Linley and Simpson are a great letting agency.The staffs are very helpful especially Katie Sheid. If any worries or questions they were quickly answered and I was reassured.I would highly recommend this to all...

Jisha · 8 April 2023

★★★★★ 5/5

Google

This review is specifically about Megan Balmforth, who was really professional and responsive during my check out, and reasonable when it came to discussing the return of deposit. Many thanks to Megan for a smooth check out process.

Arushi · 9 November 2022

★★★★★ 5/5

Google

A good efficient team. Special thanks to Kelly, Seb and Rebecca for all their help regarding the rental property I have required. They are always at hand if needed and try their best to make your rental journey a happy one.

Samantha · 7 June 2022

★★★★★ 2/5

Google

These people are only interested in threatening people to take down reviews and not their actual job. Do not rent with them, they don’t take responsibility and patronize insisting legal requirement. It’s been 3 months since we gave them notice. We don’t live there anymore but they’re making us pay the rent and council tax while they sit and do nothing to find new tenants and still charge us for a marketing fee

L · 5 November 2023

★★★★★ 5/5

Google

Linley and Simpson have fantastic customer service, they respond quickly to phone calls and maintain their properties very well. Shoutout to Emma and Seb for the fantastic viewings as well, very friendly people.

Patrick · 9 March 2023

★★★★★ 5/5

Google

Kelly Boot, branch manager of Sheffield, has gone over and above her required service. We were needing a property ASAP and in less than a week she had found us a property sorted everything out and we were moved in. She even collected the keys to pass on to us after hours as we couldn't get there in time. Her customer service skills are second to none and she is an absolute asset to the company. We can't thank her enough for everything she has done.

Claire · 8 April 2023

★★★★★ 5/5

Google

Seb is really really helpful. Had a thorough insight on each property he showed me round and is a genuinely lovely guy. Also made everything incredibly easier, couldn’t thank him enough.

Reece · 8 May 2023

★★★★★ 5/5

Google

Linley and Simpson are a great letting agency. Helpful staff in their Sheffield office and over the phone. The lettings manager I dealt with, Corey Costello was particularly helpful and friendly. I would highly recommend them.

Shaun · 9 November 2022

★★★★★ 5/5

Google

Nice accomodation, did have a few issues with the electricity but they were always there to respond. Thanks to Corey as well for the help at the end with the deposit and the rest of the team

Brendan · 10 September 2022

★★★★★ 5/5

Google

We recently changed to L&S after a few years with quite an unreliable, unresponsive and rather useless estate agents to let our flat out with. It's only been a few weeks but already we are 100% happy with the service, we have had contact from Katie Shields and Jordan Fields - their responses are prompt and answers in full, they are really friendly and helpful, we feel valued by them, and positive about the service we will receive from them going forwards. Makes our lives a lot less stressful knowing that our flat is in good hands and things are handled a lot more professionally than our previous agent.

Hannah · 9 March 2023

★★★★★ 5/5

Google

The quality of service offered by Linley & Simpson lettings for me and others that attended the viewing session is outstanding. The viewing was conducted in a timely manner. Katie Shields our host was punctual, warm and very welcoming. She was smartly dressed, patient, polite, and displayed excellent communication skill while responding to varying degree of questions on the property. I have no doubt whatsoever to say that this is a true representation of Linley & Simpson Letting Agency's hallmark of excellence.

Jumoke · 9 March 2023