Every review we hold for the Kelham Island office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service!!!! Professional team!!! Many thanks to Katie for her help at all stages!!!
Svitlana · 9 March 2023
Agent replied · 7 June 2023
Thank you so much for taking the time to leave this wonderful review for Katie. We really appreciate it as I’m sure Katie will!
★★★★★ 5/5
GoogleCorey and Emily were extremely helpful today - enthusiastic and friendly
Andy · 9 June 2023
Agent replied · 23 June 2023
Thanks Andy, we are really pleased you found Emily and Corey so helpful
★★★★★ 5/5
GoogleCorey has been a great help with arranging for the refurbishment of our apartment and has exceeded our expectations. Thanks
Steve · 7 June 2022
Agent replied · 7 June 2023
Thank you for this amazing review, we are so pleased that Corey was able to help you as well as exceed your expectations.
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleWe are landlords through Linley & Simpson, Sheffield branch. Kelly Boot and her team, especially Jordan and Seb are amazing! We can't recommend them highly enough. If you are looking for a letting agent in the Sheffield or surrounding area, then get in contact with them, you won't be disappointed. 12 out of 10PositiveResponsiveness, Quality, Professionalism, Value
Vicki · 27 August 2021
★★★★★ 5/5
GoogleI met Zak and Emma today for a viewing and they were so friendly yet professional and made sure any questions I had were very well responded to. They were also easy to contact before and after the viewing and replied promptly to my emails. I am very satisfied with their service and highly recommend.
Zita · 2 August 2023
Agent replied · 29 October 2023
This is a wonderful review, thank you so much Zita. We are really pleased Zak and Emma could help and answer all of your questions.
★★★★★ 5/5
GoogleBest Estate Agency ever!! Katie was amazing, she helped me a lot!!
Mihail · 7 February 2023
Agent replied · 7 June 2023
Thank you so much for you review, we are very pleased you found Katie to be so helpful!
★★★★★ 5/5
GoogleAlthough I didn't take on any of the properties that I was shown, the process ran very smoothly, I revieved good notifications and a call to remind me of my bookings. Seb, who took me to view the places, was fun, honest and very knowledgable of the property and had answers to all of the questions I could have asked.
Sam · 7 February 2023
Agent replied · 7 June 2023
Thank you Sam for such a positive review. Seb will love to read the lovely comments you left about him!
★★★★★ 5/5
GoogleHad wonderful experience with Linley and Simpson Sheffield team. Corey and Rebecca were particularly helpful throughout.
Musavvir · 10 September 2022
Agent replied · 7 June 2023
Thank you for sharing your feedback us Musavvir! We are so pleased you had a wonderful experience!
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleCan not praise Kelly enough we had a couple of little hiccups a long the way with our latest property which she dealt with swiftly and professionally. Kelly has a great personality, warm friendly and professional at all times a great asset to the company.
The whole team are professional and quick to deal with any problems which includes the management of our portfolio. Highly recommended.
Patricia · 7 June 2022
Agent replied · 7 June 2023
We take pride in knowing our customers are happy with their branch experience and we are so happy to read that Kelly made the process easier for you.
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleThis Sheffield team were absolutely amazing In our hour of need. We were going through a tough time and they were professional and very helpful. With their fantastic expertise we are now on the way to renting a lovely home. Can not thank you all enough. PS Kelly No1. ;)
Andy · 5 November 2023
Agent replied · 26 November 2023
We were sorry to hear of your house flooding with the weather and really pleased the Sheffield office and Kelly were able to help.
★★★★★ 1/5
GoogleProbably the worst service. They book my appointment after 1 week. i took day off for that appointment. on the day of appointment i received text message from them that appointment has been cancelled. i call them whats going on, rather then appologatic they gave me lame excuses.
Bilawal · 19 December 2023
Agent replied · 29 April 2024
We are so sorry to hear you weren’t happy with the explanation. Unfortunately the landlord found their own tenant so asked us on the day to cancel all viewings,. I can assure you this is just as frustrating for us as it is you. The Branch Manager of the office is reaching out to you to see if there is anything else we can show you!
★★★★★ 5/5
GoogleCorey was really helpful, couldn’t of done more for me if he tried!
Billy · 9 December 2022
Agent replied · 7 June 2023
Thanks for your feedback Billy, we're so happy that Corey was so helpful!
★★★★★ 5/5
GoogleSeb was very helpful!
Matt · 30 August 2023
Agent replied · 29 October 2023
Thank you for the great review Matt!
★★★★★ 5/5
GoogleGreat local lettings agency, informative and always responsive to emails and calls (especially Seb and Katy)! :)
Matt · 7 June 2022
Agent replied · 7 June 2023
Thanks for your review Matt!
★★★★★ 5/5
GoogleWe've found the staff at the Sheffield Linley and Simpson to be very professional and helpful, both with renting a property and when looking for a new flat to rent. The staff reply promptly and have dealt with repairs when needed doing. It's refreshing to deal with such professional people and service.
A · 27 August 2023
Agent replied · 26 August 2024
Thank you Anne for the lovely review in both dealings with the team at Sheffield!
★★★★★ 5/5
GoogleI have been renting through Linley & Simpson for the last year and they are really excellent company to rent from. Seb and Corey from the agency are super friendly and helpful with the whole process. I haven't had any major issues, and anything that needed sorting out was done immediately.
Nagarjun · 30 August 2023
Agent replied · 29 October 2023
Thank you so much for the review this is wonderful to hear you have had a great service. Thanks again!
★★★★★ 5/5
GoogleKelly was Very professional , friendly and efficient.
Property let within 1 week. Thank you.
Tracey · 7 June 2022
Agent replied · 7 June 2023
Thank you for this amazing review! It's great to see that Kelly worked so hard and got you a let within a week!
Many thanks
Salena West
Customer Service Manager
★★★★★ 4/5
GoogleGrateful, in our search for our new home, to have encountered Katie Shields of Linley & Simpson Letting Agents, who has so far provided a polite, prompt and professional service. My partner & I are still looking... but knowing that there are individuals like Katie out there who are both friendly, efficient & attentive makes the search a little less daunting. Thank you.
Charles · 7 June 2022
Agent replied · 7 June 2023
We are so grateful for your 4-star review. Thanks for sharing your rating with us and for letting us know how well Katie is doing!
Many thanks
Salena West
Customer Service Manager
★★★★★ 1/5
GoogleAbsolutely zero respect or communication.
Asked for glaring issues to properties to be fixed to be ignored for weeks on end.
To say they “manage” a property is about as truthful as saying the Earth is flat and the moon is made of cheese.
Sam · 10 October 2022
★★★★★ 5/5
GoogleWe've found the staff at the Sheffield Linley and Simpson to be very professional and helpful, both with renting a property and when looking for a new flat to rent. The staff reply promptly and have dealt with repairs when needed doing. It's refreshing to deal with such professional people and service.
Anne · 21 June 2023
Agent replied · 7 July 2023
Thank you Anne for the lovely review in both dealings with the team at Sheffield!
★★★★★ 5/5
GoogleI found all Linley & Simpson staff friendly and helpful. Specifically Emily and Zak who I found to be very efficient and informative in my queries. Having just finished University and unsure on the processes, I was well supported with any issues and worries I had during the process.
Dan · 30 August 2023
Agent replied · 29 October 2023
Thank you Dan , we are so pleased Emily and Zak looked after you and made you feel at ease. We hope you enjoy your new home!
★★★★★ 5/5
GoogleI have been using Linley and Simpson Managing Agents for some time now. I have nothing but admiration for their efficiency, helpfulness and professionalism. Worthy of particular mention is manager Kelly Boot. She demonstrates all the qualities mentioned above.
A rarity these days so Thank You from us at Covenant Estates.
Joel · 17 May 2023
Agent replied · 7 June 2023
Thank you so much Joel, this really does mean a lot!
★★★★★ 5/5
GoogleI met Zak today at a viewing I couldn’t find the place so I called the office and he picked up and came out right away to show me to the building. He was very welcoming and answered any questions or worries that I had 10/10.
John · 29 September 2023
Agent replied · 29 October 2023
Thank you for the lovely review of Zak, John. This is wonderful to read
★★★★★ 5/5
GoogleCorey from the Sheffield branch was so helpful when sorting out repairs and making sure I had everything I needed. Great customer service and again very helpful at my check out for termination of my contract! Everyone who I dealt with over the past year have all been pleasant and polite!
Rachel · 8 May 2023
Agent replied · 7 June 2023
Thanks so much Rachel for taking the time to leave us this review, its great to see you enjoyed your customer service experience with Seb and the rest of the team!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.