5/5
GoogleGreat estate agent, super helpful and knowledgeable. They all clearly care about their clients. Thanks to all of them.
Trusted Agent profile · Jesmond
Verified
Sarah Mains Residential Newcastle reviews in Jesmond
★★★★★
433 reviews across 2 platforms
119-121 St George's Terrace, Jesmond, NE2 2DN
Sarah Mains Residential's office in Jesmond, at 119-121 St George's Terrace, is rated 4.8 out of 5 across 433 reviews on two platforms, including 431 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Sarah Mains Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Jesmond office, from every platform, shown as written. First names only.
Google5/5
GoogleReally Recommend Sarah mains, extremely happy with the service provided by Elliot Scott who has helped me and my partner get our first home together! Really quick and efficient and has made our move so easy and stress free!
Agent replied · 24 August 2024
Thank you for taking the time to leave your five star review Lee, we really appreciate it. Sarah Mains
5/5
GoogleThank you so much for your great service. Finally a homeowner thanks to you.
Agent replied · 24 August 2024
That's great to read Serif, many thanks for your five star review and good luck in your new home. Sarah Mains
5/5
GoogleSarah Mains has provided an excellent service, especially Helen Knight. Helen has been friendly, professional and has always ensured we have been kept in the loop. Would recommend.
Agent replied · 7 June 2023
Thank you for taking the time to leave such a great review Andy. Helen will be very pleased with your comments. Sarah Mains, Director
5/5
GoogleWe really appreciate Elliot’s help. He made our move smooth and stress-free!
5/5
GoogleGreat service throughout the selling process
Agent replied · 7 May 2026
Many thanks for taking the time to leave your five star review Mohammad, we do appreciate it. Sarah Mains
5/5
GoogleLucy Flannigan very helpfully arranged for a viewing of a property that turned out to be perfect for us. We then made an offer and it was subsequently accepted. I would definitely recommend this estate agent to others.
Agent replied · 24 August 2024
Thank you for taking the time to leave your review William, and we would welcome your recommendation. Sarah Mains
5/5
GoogleSarah Mains have been a pleasure to work with. The photos and videos they did of my house were absolutely stunning, I’m so happy with how they turned out. The office is also very friendly to contact, Andrew and Donna can never do enough for …
Agent replied · 7 June 2023
Thank you for this lovely review Alexandra. Andrew and Donna are delighted with your comments. Sarah Mains
5/5
GoogleI have recently been in contact with Sarah Mains whilst buying my first home. The engagement with them was perfect from the start, initially I dealt with Helen who was perfect in everyway. She ensured my partner and I were comfortable and happy throughout the entire process and gave us guidance where needed. Would totally recommend!
5/5
GoogleHelen has been excellent at keeping us informed and advising us on the best way to proceed. Very professional throughout, would not hesitate to recommend
Agent replied · 7 June 2023
Thanks very much for your five star review kathryn, it really is very much appreciated. Kind regards, Julie Knox, Customer Success.
5/5
GoogleI changed letting agents because my previous agents were a large national company and I though the service was poor. I have found all the staff at Sarah Mains helpful and conscientious. ( they always ring back) My flat was let within three …
Agent replied · 7 June 2023
Many thanks for your five star review John. Sarah Mains
5/5
GoogleI was very worried about renting out my house and what to expect but Scott and the rental team have been absolutely brilliant throughout. …
Agent replied · 24 August 2024
I really appreciate your five star review Jon, I know that the rental team are thrilled with your comments. Sarah Mains
5/5
GoogleMegan has been wonderful throughout the selling process. Very patient, attentive and professional. Thank you.
Agent replied · 7 June 2023
That's great to hear Charlotte. Thank you for taking the time to leave your review. Sarah Mains
5/5
GoogleSusan was extremely helpful in the marketing and sale of our house . Very professional service . Would highly recommend using Sarah Mains .
Agent replied · 7 June 2023
Thanks very much for your five star review Vanessa. I will pass this on to Susan and the team. They will be absolutely thrilled! Kind regards, Julie Knox, Customer Success.
5/5
GoogleDonna and the whole Sarah Mains team have been fantastic dealing with our house sale. Couldn’t recommend them enough! Been fantastic from start to finish.
Agent replied · 18 October 2023
Thank you for your five star review and recommendation Jack. The team are very happy with your comments. Sarah Mains.
1/5
Googlespoke to Megan today wasn't happy about the service not polite at all.
Agent replied · 7 June 2023
I am very sorry to hear this. It would be great if we could contact you directly to discuss this. Sarah Mains
5/5
GoogleVery helpful throughout a very stressful process..
Agent replied · 7 May 2026
Many thanks Liz, we really appreciate your review. Sarah Mains
5/5
GoogleVery speedy service, approachable team, very satisfied.
Agent replied · 7 May 2026
Many thanks for your five star review Niel, we really do appreciate it. Sarah Mains
5/5
GoogleGreat service, very professional and kept me up to speed.Would definitely use them again....Thank you Helen Knight, keep up the great work
Agent replied · 7 June 2023
Thanks very much Paul. Helen will be absolutely delighted with your review. Kind regards, Julie Knox, Customer Success.
5/5
GoogleAmazing service from start to finish.
Agent replied · 24 August 2024
Wonderful! Many thanks for taking the time to leave this review Molly. Sarah Mains
5/5
GoogleMe and my partner are buying our first property with Sarah Mains Residential, Jesmond branch and it’s been a great, quick and easy process with them from the start. Helen Knight is the estate agent who I have been in contact with and she’s been superb help, couldn’t recommend anyone better!
5/5
GoogleExcellent service from start to finish Helen couldn’t be more helpful I can’t actually can’t believe how easy it’s been too sell not too mention our house was on the market for 3 days before we got an offer of the full asking price!! Couldn’t recommend more the staff at the Jesmond office are all as nice and helpful as each other til the next time Thanks!!
Agent replied · 7 June 2023
Thank you for the great review Paul. Helen and the Jesmond team will be delighted. Sarah Mains, Director
5/5
GoogleHighly recommend This estate agent and especially the personal professional service front Helen Knight which has been fantastic thank you
Agent replied · 7 June 2023
Thanks very much Samantha, Helen will be absolutely delighted you were happy with the service she provided. Kind regards, Julie Knox, Customer Success.
5/5
GoogleExcellent service from Donna and Kelly in selling my property. When the sale collapased they got it straight back on the market and sold the same day. Alway there to help and fast to respond to any enquiries. Thank you.
Agent replied · 2 October 2023
Thank you for the five star review Steven, Donna and Kelly are passionate about what they do and I know that they are delighted with your comments. Sarah Mains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Sarah Mains Residential Newcastle
Has Sarah Mains Residential won any awards?
Yes. In The Trusted Agent 2026 awards: Sarah Mains Residential, Jesmond won Gold.
