5/5
GoogleGood at communication throughout the process. Friendly staff.
Trusted Agent profile · Jesmond
Verified
Sarah Mains Residential Newcastle reviews in Jesmond
★★★★★
433 reviews across 2 platforms
119-121 St George's Terrace, Jesmond, NE2 2DN
Sarah Mains Residential's office in Jesmond, at 119-121 St George's Terrace, is rated 4.8 out of 5 across 433 reviews on two platforms, including 431 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Sarah Mains Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Jesmond office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service. We had lots of viewings and achieved the price we wanted for our house. Lucy couldn’t have been more helpful. Thank you
Agent replied · 24 August 2024
Many thanks for your review Sharon, Lucy is thrilled with your comments. Sarah Mains
5/5
GoogleVery professional helpful staff would highly recommend
5/5
GoogleThankyou so much to Lucy for the email and for your efficiency and promptness and first class service. …
Agent replied · 24 October 2024
Thank you for the five star review Karen, we really do appreciate it. Sarah Mains
5/5
GoogleI called Sarah Mains to check out a property I was interested in, but instead I was sent to voice mail and they promised to call me back. And they did, even if it was to inform me that the property was already rented out. I know that …
Agent replied · 7 June 2023
Thank you for taking the time to leave your review Ayumu, I really appreciate it. Sarah Mains
5/5
GoogleThe team at Sarah Mains I’ve found to be very helpful, friendly and knowledgeable and have been a great support to me as a new landlord.
Agent replied · 24 August 2024
That's great to hear Chester, many thanks for taking the time to leave your review. Sarah Mains
5/5
GoogleGreat experience with Susan & Graeme from Fine & Country. Very respectful, knowledgable and top service all round. Also, the photography is streets apart from others I have seen. Definitely recommend them to anyone selling a house.
Agent replied · 7 June 2023
Many thanks for your five star review Jon. We really appreciate you taking the time to do this, Susan and Graeme are delighted with your comments Sarah Mains
5/5
GoogleMy family engaged Sarah Mains to sell a much loved family home. The service we received was fantastic from start to finish. We immediately felt that we were in safe and confident hands from friendly, …
Agent replied · 7 June 2023
Thank you for taking the time to leave this fabulous review Deb, we really appreciate it. I know that Donna and Susan are thrilled with your comments. Sarah Mains
5/5
GoogleVery impressed with level of communication. We were always contacted by email,or phone to advise us of viewings or offers. We would particularly like to thank Megan Adams for her professional approach and her negotiating skills to secure …
5/5
GoogleSarah and Helen were happy to help arranging viewings and with all the extras
Agent replied · 7 June 2023
Thank you for taking the time to leave this great review Selina. Sarah and Helen will be delighted with your comments. Sarah Mains, Director
5/5
GoogleSarahmains were excellent at selling my house! it was only on the market a few days and it sold straight away. Amie was so professional at her job and kept me up to date with the whole process from start to finish all the staff done an …
5/5
GoogleHelen was helpful, professional and friendly and quick!! Definitely recommend!!
Agent replied · 7 June 2023
Thank you for leaving a five star review for Helen Hollie, I know she will be thrilled. Sarah
5/5
GoogleScott was professional and extremely helpful and efficient. I ended up not proceeding as the property wasn't the best match for me, however Scott was a pleasure to deal with and is a credit to the company.
5/5
GoogleAll the staff who have helped with the sale of our house have been enthusiastic and eager to assist. Helen Knight has been our main negotiator and has supported and advised us through the process. It is almost 30years since we last moved …
5/5
GoogleHelen has been very helpful with my mortgage, highly recommended.
Agent replied · 7 June 2023
Thank you for the five star review Paul, we really appreciate it. Sarah Mains, Director
5/5
GoogleExcellent from start to finish, easily contactable and helpful throughout. Can only recommend!
Agent replied · 16 September 2026
Many thanks for taking the time to leave this lovely review Megan. Sarah Mains
5/5
GoogleFrom the first phone call with Helen and her team, the service we’ve received throughout our house sale has been amazing. We had full confidence from the off that they’d handle everything professionally and we weren’t wrong. We’ve had no …
5/5
GoogleI am very happy to meet a very responsible agent （Elliot Scott ）for the first time, who is very responsible and helps me, so that I can rent a house smoothly
Agent replied · 7 June 2023
Many thanks for taking the time to leave a five star review and for your comments about Elliot. Sarah Mains
5/5
GoogleHelen Knight has been fantastic, extremely efficient and knowledgeable.
Agent replied · 7 June 2023
That's great to hear Kayleigh. Many thanks for your review. Sarah Mains, Director
5/5
GoogleFrom first speaking to Susan from Fine & Country I warmed to her. Her friendly and very helpful manner was always there on the other end of the telephone. …
Agent replied · 7 June 2023
This is a great review Dawn, I know that Susan is thrilled with your comments. Many thanks Sarah Mains
5/5
GoogleHaving used a number of other agents I have to say the service and communication from the Fine and Country team has been exceptional. From the initial application, to picking the keys up through to the day to day management of the property we have been nothing but impressed, and would highly recommend using Fine and Country.
Agent replied · 7 June 2023
Thanks very much for your lovely review Laura, the team will be delighted! Kind Regards, Julie Knox, Customer Success.
5/5
GoogleFantastic customer service from Susan Richardson and her team.
Agent replied · 7 June 2023
Thank you for such a fantastic review Marie, we really appreciate it. Kind regards, Julie Knox, Customer Success.
4/5
GoogleThis was my first dealings with an estate agent in 7 years after a disastrous dealing with another agent, what a contrast! Sarah Mains staff all professional from first contact and visit from Rachel who was friendly, experienced and …
Agent replied · 7 June 2023
Thank you for your great review and recommendation Pat. Rachael, Donna and Amanda are thrilled that you took the time to write this. Sarah Mains
5/5
GoogleHelen Knight has been dealing with my move. To say she has been amazing would be an understatement. I have been notified about every little detail and for a first time buyer I’ve found that so, so helpful. …
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Questions about Sarah Mains Residential Newcastle
Has Sarah Mains Residential won any awards?
Yes. In The Trusted Agent 2026 awards: Sarah Mains Residential, Jesmond won Gold.
