Trusted Agent profile · Jesmond
Verified
★★★★★
433 reviews across 2 platforms
119-121 St George's Terrace, Jesmond, NE2 2DN
Sarah Mains Residential's office in Jesmond, at 119-121 St George's Terrace, is rated 4.8 out of 5 across 433 reviews on two platforms, including 431 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Sarah Mains Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Jesmond office, from every platform, shown as written. First names only.
5/5
GoogleSold my property with Sarah Mains November 21. All processes were swift, communication was good and the costs were highly competitive. I would highly recommend Sarah Mains and would definitely use them again.
This is great to read David. Many thanks for your five star review. Sarah Mains
5/5
GoogleEveryone at Sarah Mains has been very helpful guiding me through the process of buying a house for the first time.
Many thanks for your five star review Josh, we do appreciate it. Sarah Mains
5/5
GoogleThe service we are receiving from Sarah Mains Residential is second to none. We were a few weeks from completion and our buyer lost his buyer! Megan @ Sarah Mains was so pro active and positive and had appointments for viewers through the …
Thank you for your wonderful review Philippa, I know that Megan will be delighted. Sarah Mains
5/5
GoogleHelen Knight was very helpful in assisting me as a buyer. She was very responsive to my questions, kept me up to speed with all developments and was very professional throughout.
5/5
GoogleSelling my property through Sarah Mains Residential Ltd in Jesmond was a very positive experience. All of the people I had dealings with were efficient and effective - and …
5/5
GoogleWe first contacted Sarah mains when we saw an apartment that we liked. After viewing the apartment we were asked if we would like our house valued. This was the first time we have sold and bought as we had been in our home for 36 years. We …
Thank you very much for your fantastic review. Kind regards, Julie Knox, Customer Success.
3/5
GoogleFirst impression not good. Left message asking for my call to be e returned. No response. I then telephoned again.
I am sorry to hear this Pauline. We are very busy, but of course your call should have been returned. I would be most grateful if you could call our Customer Services Manager, Susan Richardson, on 0191 2390815. Susan will be delighted to help you. Sarah Mains
5/5
GoogleA great agent that I have used many times. Having experienced working with other estate agents I would rate Sarah Mains above anyone else. Their initial valuation was good and sales team also very friendly and willing to help when asked to …
Many thanks for your review Kevin and for your constructive comments. I really appreciate your feedback. Sarah Mains
5/5
GoogleWe recently completed on our house move and Donna Bell at Sarah Mains was our point of contact throughout the purchase. She was an absolute pleasure to deal with from start to finish, and made such a …
That's a great review, many thanks Sara. I know that Donna is thrilled with your comments. Sarah Mains
5/5
GoogleI cannot fault this agency. From my valuation with Claire Wharton and amazing photography from Amanda, then throughout the sale, they have been hugely professional but must importantly very personable and caring in their whole approach. A …
Many thanks for taking the time to leave this wonderful review Patricia. I know that the staff involved in your sale will be delighted with your comments.
5/5
GoogleWe had a great experience selling our house through Sarahmains and we are especially impressed with the professionalism of Megan Adams who has been our sales negotiator from Newcastle branch. She has been super efficient and helpful, …
Many thanks for taking the time to leave this 5 star review. I know that Megan and Amie are thrilled with your comments. Sarah Mains
5/5
GoogleI booked a viewing with Sarah Maines to look at a property and one of their staff attended named Wendy Sopwith, who I can only say was very professional and courteous, who took the time out to answer our questions in a very open and honest …
Thank you very much for such a lovely review Trevor. Wendy will be extremely pleased that you are very happy with the service she provided. Kind regards, Julie Knox, Customer Success.
5/5
GoogleI have been dealing with Sarah mains estate agents gosforth with the purchase of a new property I found Helen and Amy service very efficient, Both very nice to deal with on a daily basis and kept me up to date all the way through. Highly …
Thanks very much for your lovely review! Helen and Amy will be delighted with your kind words. Very best wishes, Julie Knox, Customer Success.
5/5
GoogleOur second excellent experience with Sarah Mains. Having used them to sell our previous property we wanted them back again and their level of service delivery was top drawer. …
Thank you for this wonderful review. Rachael and Kelly are thrilled with your comments. I really appreciate your repeat business, again, thank you. Sarah Mains
5/5
GoogleJust a quick review regarding a property I am looking at purchasing and also the great help that Helen Knight has provided me with. The process of dealing with a purchase of the property was made so much easier with Helens help, she has …
That's great to hear, I know that Helen will be delighted with your review. Many thanks. Sarah Mains
5/5
GoogleAs always Scott provided a A* service
Thank you for taking the time to leave a five star review Suki, I really appreciate it. Sarah Mains
5/5
GoogleWe would definitely like to leave 5 stars for Donna Bell at Sarah Mains Jesmond. She went above and beyond during our purchase and couldn't have been better as reassuring us and getting things done quickly, especially when it got stressful! She's absolutely fab at her job and is an asset to the company. Thanks for all your help!
5/5
GoogleWe would definitely like to leave 5 stars for Donna Bell at Sarah Mains Jesmond. She went above and beyond during our purchase and couldn't have been better as reassuring us and getting things done quickly, especially when it got stressful! She's absolutely fab at her job and is an asset to the company. Thanks for all your help!
5/5
GoogleWhilst looking for a flat to purchase as a Buy to Let, I chose to use Sarah Mains, reason being as it is a strong well known reliable brand. The service I received was fantastic, Helen really took the time to understand exactly what type …
Thanks very much Nicola for this fantastic review. Helen will be delighted! Kind regards, Julie Knox, Customer Success.
5/5
GoogleMy husband and I have been dealing with Susan Richardson, the branch manager of the Fine & Country department. We have found her very informed and a pleasure to deal with. We have been kept in the loop at every turn with regards to viewings …
Thank you very much for your Five star review Mrs Pearse, Susan and the team at Fine & Country will be absolutely delighted! Kind regards, Julie Knox, Customer Success.
5/5
GoogleDealt with the staff in both the Whickham and Jesmond offices and couldn’t have met a nicer set of people. Very professional service from start to finish, we were always kept fully up to date. Highly recommend Sarah Mains Estate Agents.
Thank you Toni. I am glad to hear that you had such great service from both Branches. Sarah
5/5
GoogleWe recently had an offer accepted on a property to are buying via Sarah Mains. Megan our sales representative has been fantastic. Always quick to respond and communicated well between the seller and ourselves. Highly recommend.
Many thanks for your review and recommendation Lesley-Ann. I know that Megan is very pleased with your comments. Sarah Mains
5/5
GoogleRecently we had a house to sell and one of the estate agents we contacted was Sarah MAINS - my details were taken very efficiently and a valuer Aimee LYNCH attended our house very promptly armed with lots of information about the selling of …
Thank you very much for taking time to write this fantastic review Paul. We are absolutely delighted at how happy you are with the service provided by Sarah Mains Residential. Kindest regards, Julie Knox, Customer Success.
5/5
GoogleHelen and all the staff at Sarah Mains have been brilliant. From the first meeting with them to discuss our intention to sell our late parents home through to advertising and conducting home viewing has all been carried out in an extremely …
We really appreciate your great review Gordon, many thanks. Sarah Mains, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Sarah Mains Residential, Jesmond won Gold.
