Trusted Agent profile · Jesmond
Verified
★★★★★
433 reviews across 2 platforms
119-121 St George's Terrace, Jesmond, NE2 2DN
Sarah Mains Residential's office in Jesmond, at 119-121 St George's Terrace, is rated 4.8 out of 5 across 433 reviews on two platforms, including 431 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Sarah Mains Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Jesmond office, from every platform, shown as written. First names only.
5/5
Googlethe expertise and professionalism were of an extremely high standard and I would have no hesitation in recommending this friendly and competent company.
Thank you for taking the time to leave this great review Michael, we do appreciate it. Sarah Mains
5/5
GoogleHelen knight We would like to take this opportunity to express our thanks to Helen We appreciated her good humour, kindness and care during our viewings and greatly valued her knowledge and the time she gave to us.
Thanks very much Pattie for your fantastic five star review. Helen will be absolutely delighted with your feedback. Kind regards, Julie Knox, Customer Success.
5/5
GoogleSusan Richardson is an exemplary representative helping me to secure the sale of my property. She has provided a first class service and should be commended for her professional, courteous and helpful approach to her work.
I am so pleased to hear that Susan has provided such a great service, many thanks for your review Grenville. Sarah Mains, Director
5/5
GoogleGreat service from Sarah mains, speaking to Lucy and Lauren, who have guided me though all my fault sale, would 100% recommend!
Many thanks for your lovely review Chris, Lauren and Lucy are thrilled. Sarah Mains
5/5
GoogleI recently bought a property through Sarah Mains. From start to finish, Helen was extremely helpful, responding to my queries promptly and courteously. Communication was quick and easy. I’d recommend Sarah Mains and especially Helen.
Many thanks for your review June. I am so pleased to read that you would recommend Helen, I know that she will be thrilled with your comments. Sarah Mains, Director
5/5
GoogleHighly recommend Sarah mains Jesmond branch. Donna B from the sales progression team has been incredible, she has proven to be knowledgeable regarding this industry - our many queries were answered effortlessly and promptly, supporting us …
Many thanks for taking the time to leave this wonderful review for Donna and Kelly, we really appreciate it. Sarah Mains
4/5
GoogleWell located and managed property. Chloe, Elliott and the team worked efficiently for the letting. Highly recommended.
Many thanks for taking the time to leave your review William. Sarah Mains
5/5
GoogleBrilliant friendly and professional service.Many thanks to Sarah and Graham for all of your help, very much appreciated thank you
Many thanks for your lovely review Louise, I was thrilled to read it. Sarah Mains
5/5
GoogleExtremely satisfied with the level of service we experienced from Helen and the team. The attention to detail and level of communication was perfect Would highly recommend to anyone thinking of moving home.
Many thanks for your review Peter. We would really appreciate your recommendations. Sarah Mains, Director
5/5
GoogleGreat experience with my property purchase at the Jesmond branch of Sarah Mains Jesmond. Really professional, responsive and supportive throughout the whole process.
5/5
GoogleFantastic experience had so far in the sale of my house. Lucy, Kelly and Donna have all been excellent
We really do appreciate you taking the time to leave your review David, the Newcastle team are delighted with your comments. Sarah Mains
5/5
GoogleLucy and everyone in the team have been so friendly and helpful. I would recommend this company to anyone!
We really appreciate you taking the time to write this lovely review, many thanks Louise. Sarah Mains
5/5
GoogleExcellent service, Scott has been brilliant!
That's great! Many thanks for your five star review. Sarah Mains
5/5
GoogleFantastic service from both Sarah Mains and Mincoffs solicitors. Worked hard to arrange viewings and eventually negotiate sale. Need to give a special thank you to Susan Richardson at the Jesmond office …
Thanks very much Allison for your lovely review. Susan will be absolutely delighted. Kind regards, Julie Knox, Customer Success.
5/5
GoogleGreat service from Sarah Mains & great communication and help from Lucy . Thank you all so much.
That's great, many thanks for taking the time to leave your review Kayleigh. Sarah Mains.
5/5
GoogleVery efficient and gives great one to one experience that makes the moving process such a breeze ⭐️⭐️⭐️⭐️⭐️
Thank you for taking the time to leave your five star review Ryan, much appreciated. Sarah Mains
5/5
GoogleThe selling department has been extremely helpful and on the ball. Wendy was well organized in arranging viewings and responding to our purchase inquiries. Future purchases will definitely go through this branch.
Hi Mo, thanks very much for your fantastic five star review. Wendy will be delighted! Kind regards, Julie Knox, Customer Success.
5/5
GoogleThe service provided to date in the initial meeting and the setting up of the account has been first class. Amie has been professional and friendly in the dealings with me throughout.
Thanks very much for such an amazing review John, Amie will be very pleased with your comments. Kind regards, Julie Knox, Customer Success.
5/5
GoogleThe team at Sarah mains were fast and efficient at securing a new tenant for my property and also dealing with the maintenance issues. No complaints from me. I would recommend to any landlord looking for a reliable lettings agent.
Many thanks for your five star review James and for the recommendation. Sarah Mains
1/5
GoogleI spoke to them twice to see the house they gave me an appointment but not once did anyone come to show the house or open the door? I knocked on the door many times.
I am sorry to see that you have had cause for concern. I would be grateful if you could call 0191 2390815 to discuss this further, if you would like to. Sarah Mains
5/5
GoogleKeeley in the Low Fell office has been fantastic, excellent efficient and professional, would highly recommend.
That's great Hannah, many thanks for taking the time to leave this review for Keeley. Sarah Mains
5/5
GoogleAn excellent service which I would highly recommend! I have found all staff (especially Susan and Phil) to be helpful, knowledgeable and efficient. They made the moving process so much easier!
Hi Aimee, thanks very much for such a great review. Susan, Phil and the team will be delighted! Kind regards, Julie Knox, Customer Success.
5/5
GoogleI used Sarah mains to sell me property. They were fantastic from start to finish and I highly recommend.
That's great Gina! Many thanks for your five star review and your recommendation. Sarah Mains
5/5
GoogleGreat experience with Sarah Mains! Very helpful in all their communications and explained the buying process well. Super friendly!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Sarah Mains Residential, Jesmond won Gold.
