Trusted Agent profile · Jesmond
Verified
★★★★★
433 reviews across 2 platforms
119-121 St George's Terrace, Jesmond, NE2 2DN
Sarah Mains Residential's office in Jesmond, at 119-121 St George's Terrace, is rated 4.8 out of 5 across 433 reviews on two platforms, including 431 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Sarah Mains Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Jesmond office, from every platform, shown as written. First names only.
5/5
GoogleJane and all the team at Sarah Mains were fantastic - our house sale could not have gone more smoothly and they kept us up to date every step of the way, giving excellent advice and support whenever we needed it. Highly recommend.
Thank you for taking the time to leave your review Julia. Jane and the team really appreciate it. Sarah Mains
5/5
GoogleExcellent service from start to finish, within the first two weeks of putting my flat on the market, I had more than 10 viewings amd was able to find a buyer. Jane from sales progression was very helpful and helped with selling most of my furniture to the new buyer.
Many thanks for your five star review Micaela, I really appreciate it. Sarah Mains
5/5
GoogleGreat service received from Keeley selling my mother's house in super quick time. Good communication with regular updates and feedback during the entire process. Would recommend!
Thank you for your five star review Mark, we really do appreciate it. Sarah Mains
5/5
GoogleAfter failing to get much interest in our property using nother local agent, we asked Sarah Mains to help us with selloing our house. Dawn Melling was professional and efficient is valuing and setting up the marketing, Helen Knight and …
Thanks very much Greg for your fantastic five star review. The team will be delighted! Kind regards, Julie Knox, Customer Success.
5/5
GoogleThe service I received from Sara Main has been second to none. I dealt with several people, Helen Knight initially. They all did what they said they would, followed up promptly and went the extra mile.. Id highly recommend their services.
Thanks very much for your five star review Sharon. Helen and the team are absolutely delighted with your comments and they were very happy to help. Please do not hesitate to get in touch if we can help you, your family or your friends in the future! Kind regards, Julie Knox, Customer Success.
5/5
GoogleI couldn't be happier with the service we have received from Sarah Mains Staff throughout the whole process! The staff that me and my partner came across were friendly, polite, professional and super quick to respond. The whole process was …
What a wonderful review Gerda! Many thanks for taking the time to write this. Sarah Mains
5/5
GoogleSold my flat with Sarah mains. From start to finish they were amazing. The initial valuation was more professional and comprehensive than any other estate agent I had spoken to. All the viewings were organised and conducted really well. The …
Many thanks for your great review Jess, Kelly and Donna are delighted with your lovely comments. Sarah Mains
5/5
GoogleI found my rental property through Sarah Mains, and it was a smooth experience.
Many thanks for taking the time to leave your review Lankaji, we really appreciate it. Sarah Mains
5/5
GoogleI cannot fault the service from the Sarah Mains team. Helen has been a pleasure to speak to by telephone and email. I can’t thank her enough for getting my offer accepted, I am delighted, thank you so much.
It's great to know that you are delighted, thank you for your review. Sarah Mains, Director
5/5
GoogleI can highly recommend Susan Richarrdson the service she provided was absolutely superb , she was a great support through the whole viewing and sales process , her knowledge was fantastic and she answered all calls and queries with …
Thanks you very much for such a fantastic review. Susan will be so thrilled at how happy you are with the service she provided. Kind regards, Julie Knox, Customer Success.
5/5
GoogleWonderful service by a team of professionals who were always very friendly, helpful, patient and efficient even though my flat purchase was more challenging as an Expat. Special thanks to Wendy Sopwith, Susan Tennant and Susan Webb for a …
Thanks very much Paula for your lovely comments. Wendy and both our Susan's will really appreciate that you took time to write such a fantastic five star review. Kind regards, Julie Knox, Customer Success.
5/5
GoogleI would like to thank Susan Richardson for her excellent service. Throughout my dealings with her ,she was professional,reliable and provided me with all the necessary information to assist me with my sales enquiry.I would thoroughly recommend using her expertise.
Thanks very much Ruth for such a lovely review. Susan will be absolutely thrilled at your comments and recommendation! Kind regards, Julie Knox, Customer Success.
5/5
GoogleProfessional, friendly service from a highly knowledgeable team. Supported us through what can be a stressful experience, keeping us informed every step of the way and giving us valuable advice. Many thanks to Susan and the team - highly recommended.
Thanks very much for such a brilliant review Charlotte. I will pass on your comments to Susan and the team. Kind regards, Julie Knox, Customer Success.
5/5
GoogleSusan has been great throughout the sale so far - thankyou !
Many thanks for your five star review Paul, we really appreciate it. Sarah Mains
5/5
GoogleProfessional, friendly service from a highly knowledgeable team. Supported us through what can be a stressful experience, keeping us informed every step of the way and giving us valuable advice. Many thanks to Susan and the team - highly recommended.
Thanks very much for such a brilliant review Charlotte. I will pass on your comments to Susan and the team. Kind regards, Julie Knox, Customer Success.
5/5
GoogleI can't recommend Sarah Mains highly enough. Although still in my property selling/buying journey, all of the staff have been so professional throughout. Lucy has continued to check in with me on a regular basis, offering kind words of …
That's great to read Paula, thank you for taking the time to leave this lovely review for Lucy. Sarah Mains
5/5
GoogleVery good experience with my first buy. Donna has been more than perfect, very patient with me and really helpful. Very good communication from the team. Thank you very much!
I am so pleased to hear about your experience with us Jennifer, thank you for taking the time to leave your review. Sarah Mains
5/5
GoogleAn extremely professional and friendly service, would recommend to anyone wanting to sell a house. Thank-you so much for all your help and support
5/5
GoogleQuick, easy and simple process to selling our flat, had viewings and offers within days of it being listed. Very happy with the result.
That's great! Many thanks for taking the time to leave your review Ciaran. Sarah Mains
5/5
GoogleGreat service. We had lots of viewings and achieved the price we wanted for our house. Lucy couldn’t have been more helpful. Thank you
Many thanks for your review Sharon, Lucy is thrilled with your comments. Sarah Mains
5/5
GoogleSusan Richardson handled our rental property very efficiently and was extremely proactive in finding the right tenant to meet our needs. Everything was handled promptly and we were kept informed at each stage of setting up the agreement. …
Thanks Trish for such a lovely review. Susan and Phil will be absolutely delighted you are happy with our service. Kind regards, Julie Knox, Customer Success.
5/5
GoogleI would highly recommend using Sarah Mains estate agents to sell your house. Helen, Donna and Dawn were very professional and provided me with amazing service and advice throughout the process, Sharon was also very helpful and proactive …
Thanks very much for your five star review. The team will be thrilled with your kind comments. Kind regards, Julie Knox, Customer Success.
5/5
GoogleHelen Knight provided us with a 5 star service going the extra mile to support us with the sale of our lovely home. She is professional and personable we couldn’t recommend this agent more. Thank you Helen.
Many thanks for your review Tracy. Helen will be delighted at your feedback. Sarah Mains, Director
5/5
GoogleWe found the staff to be very professional, understanding, helpful. And Could not fault the way they handled selling our property, especially Megan she was great. Thanks Bob Aaron
Many thanks for your great review Bob. Megan is thrilled with your comments. Sarah Mains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Sarah Mains Residential, Jesmond won Gold.
