Trusted Agent profile · Jesmond
Verified
★★★★★
433 reviews across 2 platforms
119-121 St George's Terrace, Jesmond, NE2 2DN
Sarah Mains Residential's office in Jesmond, at 119-121 St George's Terrace, is rated 4.8 out of 5 across 433 reviews on two platforms, including 431 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Sarah Mains Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Jesmond office, from every platform, shown as written. First names only.
5/5
GoogleI just want to give a big thanks to Elliot Scott of Sarah Mains for the assistance althroughout the process of renting a property. He even spared us time to view the house in a very short notice. All the best mate, Cheers.
We really appreciate this review about Elliot, many thanks. Sarah Mains
5/5
GoogleI had a very good experience with them. They are very efficient in replying to emails and do effective communication to sort out nay issues you face. I highly recommend it for friends.
Many thanks for your five star review Muhammad, we really do appreciate you taking the time to wrote this. Sarah Mains
5/5
GoogleHad an amazing experience with Donna, and we weren’t even her instructed clients! Donna was dealing with our purchase, and did more to move our completion date along than my chosen, awful estate agent. Spoke to Donna almost every other day …
That's a great review Nicola, many thanks for taking the time to do this. Sarah Mains
5/5
GoogleI couldn't speak more highly of the support and communication of staff at Sarah Mains, particularly Kelly and Donna who worked with me through two abortive purchase offers before finally getting the sale over the finish line. It has felt …
Many thanks for this fabulous review Helen, delighted that your sale has now completed. Sarah Mains
5/5
GoogleGreat service from start to finish, Donna was a calm guiding light through a very long and bumpy sale. Would definitely recommend.
Many thanks Philippa it was great to read your review and I know that Donna is delighted with your comments. Sarah Mains
5/5
GoogleI’ve been really satisfied with the service from Houblon and my mortgage broker Colin. I am a first-time buyer, and Colin has made the entire process really simple and stress-free. He’s helped find me a great deal on my mortgage and has been exceptionally quick with sorting everything out and keeping me updated.
Many thanks for taking the time to leave this great review for Colin and Houblon Caitlyn. Sarah Mains
5/5
GoogleFantastic service from start to finish! I’ve used Sarah Mains for both buying and selling in the past and always had a 5-star experience. More recently, Craig helped with my re-mortgage, and the service was exceptional. Highly recommend!
That's a great review Danielle, many thanks for taking the time to leave this for us. Sarah Mains
5/5
GoogleOverall, it was a really positive experience from start to finish. Communication was smooth, the process was clear, and everything felt well organised. Any questions I had were answered quickly, and the service was consistently professional. I appreciated the attention to detail and would definitely recommend this to others.
5/5
GoogleScott has been brilliant, from my initial discussion about the property, listening to his advice, through to the photos and video, a fully professional service.
Many thanks for taking the time to leave a five star review Steve. Sarah Mains
5/5
GoogleLucy from Sarah Mains showed us round one of their properties for sale. She was professional, welcoming and knowledgeable. Although the property wasn't right for us, it was a pleasure to view the property with her and I wouldn't hesitate to book a viewing with Sarah Mains again.
Thank you for your five star review Moira, we do appreciate it. Sarah Mains
5/5
GoogleSarah just helped me find the perfect new home for my son and I after my divorce. She went out of her way to answer all of my questions, with patience & kindness. She really made a very stressful situation much easier. I can’t recommend her highly enough!
Many thanks for your lovely review Kelly. Sarah is thrilled with your comments. I hope that you and your son are very happy in your new home. Sarah Mains
5/5
Googlei would like to say a big thankyou to all the staff at Sarah mains especially Megan and Amie who worked there socks off getting my house on the market and sold within 48 hours i have no hesitation in recommending Sarah mains to anyone …
Thank you for this great review. I know that Amie and Megan are delighted with your comments and I really appreciate your recommendation. Sarah Mains
5/5
GoogleJust wanted to thank Andrew boreland whose advice today was amazing. I could not believe how quick he spotted an issue and gave us options to address it. He is a credit to Sarah mains!
Many thanks for this great review Suzanne, Andrew is thrilled with your comments. Sarah Mains
5/5
GoogleMade everything easy for us super helpful lovely service from start to finish. Totally recommend brilliant customer service skills
So glad to read your lovely review Chelsea, very many thanks. Sarah Mains
5/5
GoogleVery professional and honest. We were carried along throughout the process and got more than we actually hoped to get. Great team!!!
Many thanks for your great review Uche, we really appreciate it. Sarah Mains
5/5
GoogleSarah Mains estate agents have been amazing! As a buyer I have found their communication to be great, from arranging viewings, discussing properties and proceeding with sales. Megan has been especially helpful and has always been happy to answer any questions and help us with advice in any way she can!
I was delighted to read your comments about Megan, very many thanks for the five star review Rachel. Sarah Mains
5/5
GoogleI recently had my house valued by Sarah Mains Newcastle and was very happy with the service provided. I was able to get an appointment at a convenient time and was impressed with the professionalism and efficiency of the agent who came out. Highly recommend.
Thank you for your five star review for our Newcastle Branch Alex. We really do appreciate it. Sarah Mains
5/5
GoogleAndrew Boreland was fantastic in selling my apartment. Sold promptly and kept me updated with how the sale was progressing.
Thank you for taking the time to leave this review Nathan, I really appreciate it. Andrew is delighted with your comments. Sarah Mains
5/5
GoogleWould like to thank the team at sarah mains ...on sale my house ...I like to say a extra thank to donna b and keep sale progression team nothing has been to much trouble for them and helped me very much regards John bell
Donna is delighted with your review John, thank you. We really do appreciate it. Sarah Mains
5/5
GoogleReliable and efficient service from the beginning to the end of the house selling process. Everyone that works at Sarah mains that I had contact with were professional and helpful. I can’t recommend Sarah mains highly enough and wouldn’t hesitate to use again.
We really appreciate your great review and your recommendation Joanne, many thanks. Sarah Mains
5/5
GoogleThey were great, sold my mums house in less than 2 weeks. everyone is very helpful, especially Andrew Boreland.
Many thanks for taking the time to leave a five star review Joanne and for your great comments about Andrew. Sarah Mains
5/5
GoogleDonna has been so helpful throughout the whole process. She is very professional and has reacted efficiently to any query we had. We couldn't recommend Sarah Mains more. Thank you
Many thanks for taking the time to leave this wonderful review for Donna. We really appreciate it Jordanna. Sarah Mains
5/5
GoogleScott at Sarah Mains has supported me three times re: different properties with finding a tenant. Scott is always helpful, friendly & professional. I love their Video Service …
Many thanks for your great review Pamela and your referrals, we really do appreciate it. Sarah Mains
5/5
GoogleI would like to thank Susan and Graham from Sarah Mains Residential for their help and professional service that they have provided during the sales process for my property.
That's great to read Ainsley. We really appreciate your review. Sarah Mains.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Sarah Mains Residential, Jesmond won Gold.
