Trusted Agent profile · Jesmond
Verified
★★★★★
433 reviews across 2 platforms
119-121 St George's Terrace, Jesmond, NE2 2DN
Sarah Mains Residential's office in Jesmond, at 119-121 St George's Terrace, is rated 4.8 out of 5 across 433 reviews on two platforms, including 431 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Sarah Mains Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Jesmond office, from every platform, shown as written. First names only.
5/5
GoogleI recently rented a house through Sarah Mains, and I want to say a big thank you to Elliot. From the start, he made everything so easy and stress-free. He was always helpful, quick to arrange viewings, and kept me well-informed about the …
That's a great review for Elliot, many thanks Venkatesh. We really appreciate it. Sarah Mains
5/5
GoogleBrilliant, helpful and friendly experience from Elliot and the team !
We really appreciate your review Patrick, Elliot and the team are thrilled with your comments. Sarah Mains
5/5
GoogleWarren has been fantastic to deal with - even with us not making an offer on a property his flexibility for viewings and transparency has been great!
Many thanks for your lovely review Marissa, Warren is delighted with your comments. Sarah Mains
5/5
Google5 Stars Plus! An absolutely outstanding service from start to finish! Everyone I have dealt with at Sarah Mains have been exceptional; polite; prompt and professional. Special thanks to Lucy Flannigan for keeping me up to date with all the …
We really appreciate your fabulous review Andy! Many thanks for taking the time to do this, and for your recommendation. Sarah Mains
5/5
GoogleWe had a great experience selling our house through Sarahmains and we are especially impressed with the professionalism of Megan Adams who has been our sales negotiator from Newcastle branch. She has been super efficient and helpful, providing us with quick responses, regular check in and professional advices. We had our offers within a day and sold our house within a week. We want to thank Megan and also our valuer Amie who has been great too! :)
Many thanks for taking the time to leave this 5 star review. I know that Megan and Amie are thrilled with your comments. Sarah Mains
5/5
GoogleElliot has been extremely professional and attentive, such a smooth and fast process compared to other agencies I have dealt with. Thank you.
5/5
GoogleFirst time home buyer. I have dealt with many state agencies but Sarah Mains has been the best by miles. Kelly and Donna in particular have been quite helpful , very responsive and you feel they are genuinely looking to make your life easy. I would definitely recommend and will come back for sure. Keep up the good work!
Thank you so much for taking the time to leave this great review Mohammed, and for your recommendation. Sarah Mains.
5/5
GoogleDonna was great throughout the whole process. As a first time buyer it can be a daunting experience at times with a lot of questions to ask. Donna was always on hand to advise and felt very supported throughout. Would highly recommend!
Many thanks for your review Lucy, Donna is thrilled with your comments. Sarah Mains
5/5
GoogleI had an excellent experience working with Jacob, Warren, Kelly and Jess. From the start, they were proactive and professional, arranging multiple viewings within the first week. Always available to help and provide updates. Thanks to their expertise and negotiation skills, My property sold after one week. I couldn’t have asked for a smoother or faster sale. Highly recommended!
What a lovely review for the Newcastle team! Very many thanks. Sarah Mains
5/5
GoogleWent to a Sarah Mains viewing and Andrew is the first agent I've encountered who was on time, knew my name, could answer any of the questions I had about the property, and generally be helpful and attentive. Thank you!
It was great to read your lovely, five star review for Andrew, thank you Annina. Sarah Mains
5/5
GoogleGraham was fantastic showing us around a property we viewed last weekend. He was knowledgeable, approachable, and his willingness to assist us not only during the viewing but also in addressing follow-up questions could make a big …
Many thanks for your five star review Iordanis, Graham is delighted with your comments. Sarah Mains
5/5
GoogleAndy was as friendly as ever whilst showing me and my partner jasmine around several houses now. We both appreciate his expertise.
Many thanks for your great review Danny. Andy is delighted with your comments. Sarah Mains
5/5
GoogleI have been a tenant for 6 months and it has been a lovely experience. All questions have been answered quickly and with great communication. They are easy to contact and all staff are always very friendly.
We really appreciate you taking the time to leave this lovely review Eva - thank you. Sarah Mains
5/5
GoogleDonna Bell was so helpful and patient throughout the course of my purchase, I was a first time buyer who wasn't always sure of the process and Donna was always on the end of the phone with advice and guidance. It would have been a lot more difficult without her help and can't thank her enough.
Very glad to read your wonderful review about Donna. Thank you Stephen. Sarah Mains
5/5
GoogleSarah Mains have been great from start to present in terms of explaining the rental process to me and the delivery of the service. I would absolutely recommend them for property listing and management of rentals.
Many thanks for leaving us a five star rating Georgia. Sarah Mains
5/5
GoogleI have been very impressed with Sarah Mains especially Lucy Flannigan in connection with my house sale
We really appreciate your review Debbie, many thanks. Sarah Mains
5/5
GoogleSarah Mains, and especially Kelly and Donna, have been outstanding in navigating me through the sales process in a complex context. They have been supportive and precise and always truly friendly. Thank you!
Kelly and Donna are delighted with your review Nicole, thank you for taking the time to write this. Sarah Mains
5/5
GoogleChloe has been exceptional, friendly, proactive and demonstrably good at her job. Having rented across the UK over the years I can say this is not standard and Chloe stands out. It is very refreshing to be looked after as a tenant as well as a buyer or seller, thank you!
What a great review, many thanks Donna. Chloe is thrilled with your comments. Sarah Mains
5/5
GoogleI use Sarah Mains as letting agent to let out a house of mine. So far they have been fantastic. Professional and responsive. And Scott has been able to answer all questions and queries as needed. Would recommend.
Many thanks for your wonderful review Francis. Sarah Mains
5/5
GoogleI have been looking for homes for a long time now and every time I search, the houses that attract me are from Sarah mains. I sent a request for viewing of properties and they were so quick to respond. A special mention about Laura who …
Many thanks for your lovely comments Kayalvizhi, Laura will be delighted to continue to help you with your search for your new home. Sarah Mains
5/5
GoogleFrom listing the house we had more than one buyer within a week. Which is incredible. I am regularly taking advice from Paula and the team with regard to the property I am buying - as its not straightforward. I am able to say that the …
We really appreciate your five star review. I know that Paula is delighted with your comments, many thanks Sarah Mains
5/5
GoogleThank you to Fine & Country and in particular Susan and Graeme, who are true professionals in their field. We had not sold a house for over 30 years so were somewhat out of touch with procedures but Susan kept us updated and reassured us …
Many thanks for your wonderful five star review Yvonne. Susan and Graeme are delighted with your comments. Sarah Mains
5/5
GoogleSuperb service whole team were great .... valuer, photographer, viewing guide, sales progression and completion team plus amazing conveyancing service . Best house sale experience of my life and ive done a few ! Well done Sarah Mains Jesmond.
What a fabulous review for the Jesmond team! Many thanks for taking the time to do this Adrian. Sarah Mains
5/5
GoogleDonna Bell - Big shout to Donna for excellent service from start to finish. In a time when I was dealing with some pretty incompetent solicitors Donna was always on hand to help. Her advice was always available, accurate and helpful. She …
That's such a good review Peter, I know that Donna was thrilled to read it. Many thanks Sarah Mains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sarah Mains Residential's Jesmond office has 433 reviews across two platforms: 431 on Google, 2 on Trustpilot (across the whole business).
Sarah Mains Residential Newcastle is rated 4.8 out of 5 across all 433 reviews, and 4.8 out of 5 on Google from 431 reviews.
Yes. In The Trusted Agent 2026 awards: Sarah Mains Residential, Jesmond won Gold.
Sarah Mains Residential Newcastle, 119-121 St George's Terrace, Jesmond, NE2 2DN.
