Trusted Agent profile · Jesmond
Verified
★★★★★
433 reviews across 2 platforms
119-121 St George's Terrace, Jesmond, NE2 2DN
Sarah Mains Residential's office in Jesmond, at 119-121 St George's Terrace, is rated 4.8 out of 5 across 433 reviews on two platforms, including 431 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Sarah Mains Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Jesmond office, from every platform, shown as written. First names only.
5/5
Google1st Class, professional service. Excellent Video and Photos taken of our property. Constant updates and communication with agent throughout selling and buying process for us.
Thank you very much Nigel for such a fantastic review, it is very much appreciated and will be shared with the team! Kind regards, Julie Knox, Customer Success.
5/5
Google5* Service from start to finish from Helen Knight. Always available and went above and beyond to help with any questions i had.
Thank you for your review Ashley, I know that Helen will be delighted with your comments. Sarah Mains, Director
5/5
GoogleA highly professional, but friendly service, delivered at all times with the backup of their strong, local knowledge of the current housing market.
I really appreciate you taking the time to leave a review, many thanks Chris. Sarah Mains, Director
5/5
GoogleExtremely professional and responsive. Despite these challenging times communication was excellent and the whole service smooth from beginning to end.
Many thanks for your review Viv, they certainly are challenging times. Sarah Mains
5/5
GoogleHelen, Hannah and Susan could not have been more helpful, friendly and professional. Really went the extra mile to provide five-star service
That's great to hear Dave. I know that the team in the Jesmond Branch will be delighted with your review. Sarah Mains, Director
5/5
GoogleAmie Lynch came out to view my property and also show me around another property. She was punctual, professional and a pleasure to deal with. Her knowledge of the area and market filled me with confidence and put me at ease straight away. …
5/5
GoogleExceotional.Staff felt they gave us 100% all the time. Special thank.you to Wendy who was fantastic. Made a stessful time bearable
Thanks very much for your five star review Kerrie, Wendy will be delighted. Kind regards, Julie Knox, Customer Success.
5/5
GoogleExtremely efficient and helpful, would recommend this without hesitation to anyone who is looking for knowledgable advice and a prompt service.
Thanks very much for your five star review Chris, the team will be delighted with your comments. Kind regards, Julie Knox, Customer Success.
5/5
GoogleVery professional. Good communication. Friendly and helpful staff. Would recommend.
Thank you for your 5 star review and lovely comments Rachel. Sarah Mains
1/5
GoogleMegan do not know what is she doing.
I was very surprised to read your review. It would be helpful if I could contact you directly. Sarah Mains
5/5
GooglePolite and friendly team A credit to Sarah Mains Thank you for your speedy and excellent service
thanks very much for such a great review Thomas, I'll pass this on to the team. Kind regards, Julie Knox, Customer Success.
5/5
GoogleI couldn’t recommend the team at Sarah Mains more. Helen Knight worked her socks off to get us the buyers we were looking for and stayed with us every step of the way. The service given is professional, honest and helpful. In a competitive market they are the best!
5/5
GoogleHelped sell our house quickly and efficiently and we actually got more than the asking price!
Thanks very much for such a great review Peter, the team will be absolutely delighted. Kind regards, Julie Knox, Customer Success.
5/5
GoogleGreat customer service. Helpful and professional. They stood by me throughout my whole transactions with them.
Hi Faith, thanks very much for your fantastic review, we really appreciate it! Kind regards, Julie Knox, Customer Success.
5/5
GoogleCould not recommend the fantastic people at Sarah Mains more!! I have sold 2 properties with them in the last 3 years and each have sold within the first 2 weeks. My current home has just been sold for which they produced first class photos …
5/5
GoogleHighly recommend Sarah Mains the ladies in the Lowfell branch were extremely helpful & professional
Thanks very much Kelly, the Low Fell team will be delighted with your rating! Kind regards, Julie Knox, Customer Success.
5/5
GoogleI can not thank the staff at Sarah Mains enough for their flawless service during the process of purchasing our first home. We were kept informed from start to finish and did not have to chase anything up, all of our questions and queries …
5/5
GoogleThe whole team at Sarah Mains, Jesmond, made our whole experience of buying a house an absolute pleasure. As first time buyers, we were nervous and admittedly a little bit clueless about the whole process. The team at Sarah Mains ensured to …
5/5
GoogleGreat service and vey helpful
Thank you for the 5 star Google review Anton, we do appreciate it. Sarah Mains
5/5
GoogleOver the past many years, I have always used Sarah Mains Residential estate agents for both my purchasing and selling. As they truly are the best to company to use in the area. The staff are always professional and genuinely care about the …
5/5
GoogleThanks for the help Helen. Very helpful and easy to talk to.
Thanks very much Carl for your five star review, it is much appreciated! Kind regards, Julie Knox, Customer Success.
5/5
GoogleWe are buying and selling through Sarah Mains and they've been brilliant. hard working and friendly, the team made sure that we got what we wanted by understanding and considering our needs. 2 weeks after going on the market, we were under offer. Impressive!
5/5
GoogleSarah Mains is literally the best estate agent that I have ever used; but no doubt, this is due to level of professionalism amongst the individual team members. This is a company that truly understands customer needs and takes customer …
5/5
GoogleVery professional service. Kept me up to date throughout.
Many thanks for your review Daniel. I hope that you have settled into your new home. Sarah Mains, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sarah Mains Residential's Jesmond office has 433 reviews across two platforms: 431 on Google, 2 on Trustpilot (across the whole business).
Sarah Mains Residential Newcastle is rated 4.8 out of 5 across all 433 reviews, and 4.8 out of 5 on Google from 431 reviews.
Yes. In The Trusted Agent 2026 awards: Sarah Mains Residential, Jesmond won Gold.
Sarah Mains Residential Newcastle, 119-121 St George's Terrace, Jesmond, NE2 2DN.
