Trusted Agent profile · Jesmond

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Sarah Mains Residential Newcastle reviews in Jesmond

★★★★★ Excellent

433 reviews across 2 platforms

119-121 St George's Terrace, Jesmond, NE2 2DN

Sarah Mains Residential's office in Jesmond, at 119-121 St George's Terrace, is rated 4.8 out of 5 across 433 reviews on two platforms, including 431 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

431

Reviews on Google

This office

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2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Sarah Mains Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Jesmond office, from every platform, shown as written. First names only.

5/5

Google

Very helpful agents! The best one was Josh!

Pamela · 19 September 2019

Agent replied · 19 September 2026

I am so glad to hear that Josh was so helpful. Thank you for your review Pamela. Sarah Mains, Director

5/5

Google

Very helpful agents! The best one was Josh!

Pamela · 8 June 2019

Agent replied · 7 June 2023

I am so glad to hear that Josh was so helpful. Thank you for your review Pamela. Sarah Mains, Director

5/5

Google

Wonderful service-Friendly,efficient and very professional!! Would recommend to anyone

Melanie · 19 September 2018

Agent replied · 7 June 2023

Thanks very much Melanie for this fantastic review, it is really appreciated! Kind regards, Julie Knox, Customer Success.

5/5

Google

Fab service great staff

Nicola · 19 September 2020

Agent replied · 7 June 2023

That's great to hear Nicola. Many thanks for your review. Sarah Mains

5/5

Google

Staff very professional, quick and friendly! Would recommend

Alex · 19 September 2018

Agent replied · 7 June 2023

Thanks very much for such a fantastic review Alex, the team will be absolutely delighted! Kind regards, Julie Knox, Customer Success.

5/5

Google

Excellent service with positive, friendly and helpful staff.

Steven · 19 September 2018

Agent replied · 7 June 2023

Thank you for your five star review, it is very much appreciated! Kind regards, Julie Knox, Customer Success.

5/5

Google

Rating only, no written review.

Tasos · 21 August 2026

Agent replied · 25 August 2026

Many thanks for taking the time to leave a 5 star Google rating Tasos. Sarah Mains

5/5

Google

Found Helen very professional, great service.

Ricki · 19 September 2018

Agent replied · 7 June 2023

Thanks very much for such a great review Ricki, I will pass this on to Helen. Kind regards, Julie Knox, Customer Success.

5/5

Google

Fantastic service! Thankyou so much.

Liam · 19 September 2018

Agent replied · 7 June 2023

Thanks very much for such a great five star review Liam, we really appreciate it! Kind regards, Julie Knox, Customer Success.

5/5

Google

Fantastic service carnt recommend enough

Oliver · 19 September 2018

Agent replied · 7 June 2023

Thanks very much Oliver, we really appreciate your kind comments! Kind regards, Julie Knox, Customer Success.

5/5

Google

Helen Knight and everyone at Sarah Mains have been fantastic! Communication was excellent and I felt reasurred every step of they way. I would highly recommend Sarah Mains based on the experience that I have had.

Sophie · 19 September 2018

5/5

Google

Very professional service.

Leah · 19 September 2018

Agent replied · 7 June 2023

thanks Leah, the team will be absolutely delighted with your comments. Kind regards, Julie Knox, Customer Success.

5/5

Google

I would strongly recommend Sarah Mains as an agent. As a buyer I was impressed by the friendly, efficient service, sales support and range of options on offer to support a personalised choice.

Rachel · 19 September 2018

4/5

Google

Although the process was rather lengthy, and not all staff seemed as motivated as others, I was finally placed with Hannah who went the extra mile and found a suitable buyer.

R · 19 September 2019

5/5

Google

Absaloutley delighted to have met with Helen Knight from Sarah Mains residential. As a first time buyer really excited, but also very naive when making such a purchase. …

Nadeem · 8 October 2019

5/5

Google

Rating only, no written review.

Errol · 15 March 2026

Agent replied · 7 May 2026

Many thanks for your five star rating Errol. Sarah Mains

5/5

Google

Rating only, no written review.

Maya · 15 March 2026

Agent replied · 15 April 2026

Many thanks for leaving a five star Google rating Maya. Sarah Mains

5/5

Google

Excellent service

Sima-Maria · 15 February 2026

5/5

Google

Rating only, no written review.

Asha · 12 January 2026

Agent replied · 26 January 2026

Thank you for leaving us a Five Star rating Asha. Sarah Mains

5/5

Google

Excellent service and great communication throughout. Nothing was to much trouble. Very professional and I would highly recommend them.

Gillian · 19 September 2019

5/5

Google

I am so pleased with the service i have received. Lovely friendly agent and kept up to date on progress.

Cath · 19 September 2018

5/5

Google

Very friendly and professional from the offset, would highly recommend.

Carl · 16 September 2021

5/5

Google

Outstanding service at every stage, in particular from Susan Richardson who's professionalism and patience has far exceeded my expectations.

RACHEL · 19 September 2018

5/5

Google

Rating only, no written review.

Loura · 7 October 2025

Agent replied · 7 May 2026

Thank you for your five star rating Loura. Sarah Mains

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sarah Mains Residential's Google reviewsLeave Sarah Mains Residential a review

Questions about Sarah Mains Residential Newcastle

Has Sarah Mains Residential won any awards?

Yes. In The Trusted Agent 2026 awards: Sarah Mains Residential, Jesmond won Gold.

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